Mercedes-Benz of Bonita Springs

Recall Handled the recall very thoroughly, but I was never contacted by MERCEDES regarding this recall? Why did I have do my own research, and I’m the origi Handled the recall very thoroughly, but I was never contacted by MERCEDES regarding this recall? Why did I have do my own research, and I’m the original owner More

Smooth, easy, and excellent service! A truly enjoyable experience paired with great service. Steveen, the tech concierage, was absolutely fantastic making sure all gadgets were explained A truly enjoyable experience paired with great service. Steveen, the tech concierage, was absolutely fantastic making sure all gadgets were explained in the mercedes s63 amg. Frank, our fantastic salesman, was equally helpful and knowledgeable on the product. Overall the best service is found at Mercedes of Bonita Springs hands down! More

Went Above and Beyond I purchased a CLA250 from another dealership as a CPO vehicle as a surprise Christmas gift for my Fiancé before leaving town for the holiday. After p I purchased a CLA250 from another dealership as a CPO vehicle as a surprise Christmas gift for my Fiancé before leaving town for the holiday. After purchase it was apparent that the vehicle was in fact NOT checked and of CPO quality, had a laundry list of items bad with the vehicle, however I was already out of town and the vehicle was not purchased locally. I contacted MB of Bonita Springs and Torrey who had worked on my e63 and informed him of the issues with the vehicle I had just purchased. Torrey went above and beyond the call of duty, went to my house while I was out of town, retrieved the vehicle, performed all the needed fixes on the vehicle AND returned it to my garage with bow on it for my return and surprise from our trip. Despite not having purchased the vehicle from MB of Bonita, Torrey and the staff did everything they needed to do to get the car fixed in time for our return, communicated with me via email over seas and got it back in time for the big reveal. I can't thank you all enough. More

Exceptional Service! I always felt that my service rep not only was knowledgeable, he truly had appreciation for my car as well as its owner. Loved it. I always felt that my service rep not only was knowledgeable, he truly had appreciation for my car as well as its owner. Loved it. More

Outstanding Customer Service and Communication Your team in the service dept made me feel comfortable and confident the moment I drove in until the time I paid my bill..You have made a loyal custom Your team in the service dept made me feel comfortable and confident the moment I drove in until the time I paid my bill..You have made a loyal customer of me as long as I will own this Mercedes. Thank You More

EXCELLENT The people we met,Jim Renda in sales, John Bradley the General Sales Manager and Jonathon Simmons the Financial Manager were attentive,courteous and k The people we met,Jim Renda in sales, John Bradley the General Sales Manager and Jonathon Simmons the Financial Manager were attentive,courteous and knowledgeable and brought about an excellent sale experience. The facilities and people at Mercedes Benz are awesome. More

Great attention to customer. The personal attention by my service representative Geoff was great and his update on the actual service on my auto was very good and helpful. The car The personal attention by my service representative Geoff was great and his update on the actual service on my auto was very good and helpful. The car was returned washed and tires were treated with a gloss treatment that showed extra care and attention! Thanks! More

Outstanding every step of the way Sales and business staff was a pleasure to work with! I would definitely go back when I want to purchase another car. Harry was honest and very easy t Sales and business staff was a pleasure to work with! I would definitely go back when I want to purchase another car. Harry was honest and very easy to work with. More

Great buying experience 2nd purchase we have made through this dealership with Josh. He made the purchase process very easy on both vehicles. Josh was very attentive to our n 2nd purchase we have made through this dealership with Josh. He made the purchase process very easy on both vehicles. Josh was very attentive to our needs. More

Service was excellent We bought a used car from frank. He went out of his way for us, even delivering the car to Jupiter. I would highly recommend him We bought a used car from frank. He went out of his way for us, even delivering the car to Jupiter. I would highly recommend him More