Mercedes-Benz of Bonita Springs

best service and sales The sales process was easy and honest. I also had come back to New York from florida. Because i wasn't going back to Florida until November Frank DeLu The sales process was easy and honest. I also had come back to New York from florida. Because i wasn't going back to Florida until November Frank DeLuca shipped my brand new Mercedes to my Home. Thanks again , RJ More

Straight Shooter Frank was straight up honest to deal with. I double checked everything he and dealer represented and they were proven right every time. Friendly, know Frank was straight up honest to deal with. I double checked everything he and dealer represented and they were proven right every time. Friendly, knowledgeable and great customer service. Highly recommend and will go back. More

Working with Frank DeLuca - my best ever new car experience With Frank DeLuca by my side every step of the way, I just traded in my 2016 CLA for a beautiful new 2017 E 300. I found Frank to be extremely persona With Frank DeLuca by my side every step of the way, I just traded in my 2016 CLA for a beautiful new 2017 E 300. I found Frank to be extremely personable, intelligent, totally well informed, clear in every communications, and just a joy to work with. Frank defines the term "Customer Service". He guided me through a dozen different available cars and finance options, for both C Class and E Class vehicles. We worked together by telephone, since I am up north and needed to select a car and close a deal by remote control. Frank recorded and sent videos of each car in which I was considering, along with all purchase VS lease approaches; using my trade-in to secure a financing package best for me. Frank gave me a fair trade-in price for my CLA, no hassle. Once I selected my new car, Frank went to my condo to pick up my CLA; overnighted all paper work flawlessly; closed the deal without a hitch; and then delivered my new E300 to my parking spot at my condo building. He has arranged concierge training for me at the dealership when I get down to Naples so that I can learn about the various features. I urge anyone in the area who wants a very positive experience in securing a great Mercedes deal - - hook up with Frank DeLuca. You will NOT be disappointed More

Awesome Experience-Frank DeLuca is the best! Bought my 2nd car this year from Frank and MB of Bonita Springs. Fantastic experience! Frank did a great job getting my deals done. Super follow th Bought my 2nd car this year from Frank and MB of Bonita Springs. Fantastic experience! Frank did a great job getting my deals done. Super follow through. Administrative items were painless by Frank and Joe Ipirno (Business manager). Would highly recommend Frank and the dealership. BTW: Service and car washes has been a wonderful experience as well. You won't go wrong, contact Frank! More

My Experience dealing with Frank DeLuca was exceptional! I just wanted to take the time to let anyone interested in a new car purchase of a Mercedes to call and go see Frank DeLuca. I can assure you that you I just wanted to take the time to let anyone interested in a new car purchase of a Mercedes to call and go see Frank DeLuca. I can assure you that you will not be disappointed. My wife and I have purchased 2 new cars from Frank in the last year and in both instances he went above and beyond! From finding what exactly our needs were, going over the cars or getting us the best deal Frank truly put our best interests first. Now months after the purchases Frank calls and makes sure we are still pleased with our purchases. More

Simply the best From start to finish, the sales process was just perfect. Our outstanding sales representative was Robert Alexander. I haven't bought my last car fro From start to finish, the sales process was just perfect. Our outstanding sales representative was Robert Alexander. I haven't bought my last car from him, even though he sold me two. But that's not all. Fair prices and good trade values plus extraordinary service and you feel like they really care about you. I swear they do! I highly recommend this store and these people. Let them delight you like they have me. More

Frank went above and beyond to be helpful! Frank was very helpful in getting me the deal I needed and to helping me close even when I could not leave the house due to a recent injury. The deta Frank was very helpful in getting me the deal I needed and to helping me close even when I could not leave the house due to a recent injury. The detailing shop forgot my passenger floor mat and Frank drove it to my house for me. More

Fantastic car buying experience! While visiting family in Florida, my brother in law set up an appointment for me to take a look a Benz and to meet Frank. Well, if you know Frank, th While visiting family in Florida, my brother in law set up an appointment for me to take a look a Benz and to meet Frank. Well, if you know Frank, the rest is history. I took delivery for two days before I had to fly home. My car followed a few days later. I never thought I would be able to afford such a luxurious vehicle. The minute I met Frank I felt like I had known him for years. He showed me that I could actually drive a Benz. I leased a gorgeous 2017 GLC 300 Coupe. It was delivered to my house in CT and Frank was on top of the delivery every minute. There is a reason he has earned those "dogs". I only wish this dealer and Frank were in CT so I could continue to see him when I go for service. I received top notch customer service from every person that I came into contact with at Bonita Springs Mercedes Benz. Thank you for such a great experience. I make up places to go just so I can drive. Be back when my lease is up. More

Excellent Service Thank you Rod and Ken for making this such a smooth transaction, especially for an out of state purchase. You came highly recommended, and exceeded my Thank you Rod and Ken for making this such a smooth transaction, especially for an out of state purchase. You came highly recommended, and exceeded my expectations. I definitely will recommend you to others as well as use you again. Thank you for such an enjoyable experience! More

Salesman of the year Frank made the xperience of buying my first car easy, understanding, and efficient. I met Frank through a mutual friend and discussed with him what ki Frank made the xperience of buying my first car easy, understanding, and efficient. I met Frank through a mutual friend and discussed with him what kind of vehicle I was interested in. Frank worked outside of his normal "hours" to find the car that was right for me. I highly recommend contacting him for any automobile needs. More