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Mercedes-Benz of Bonita Springs
Bonita Springs, FL
2,536 Reviews
The brand new Mercedes-Benz of Bonita Springs is now open. This contemporary, state-of-the-art complex is a four-story structure with a total square footage of 223,000 square feet, including a 35,000 square foot showroom. With a 46,000 square foot service department complete with 47 total service bays, dedicated Sprinter van lifts and a four-lane service drive, your service and maintenance experience will be up to the convenience and luxury standards you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,536 reviews
August 05, 2017
Excellent purchase process The process from beginning to end was outstanding. Harry worked with us for a couple of months until we decided exactly what vehicle we wanted. He was The process from beginning to end was outstanding. Harry worked with us for a couple of months until we decided exactly what vehicle we wanted. He was very understanding no pressure. He wanted us to get the vehicle we wanted not what he wanted to sell. Great follow up from Harry as well. More
by dajlp
Employees Worked With
Harry Sugarman
August 05, 2017
Great Service and Great Vehicle I got exactly what I wanted. Everyone was professional, friendly and very helpful. I would recommend this Dealership and all the people who took care I got exactly what I wanted. Everyone was professional, friendly and very helpful. I would recommend this Dealership and all the people who took care of me. More
by Alan
Employees Worked With
Other Employees :
Tech support - Steven, Joe irpino
August 03, 2017
Great Experience! My husband and I were looking for a used car and one popped up at this dealership. I called ahead of time and spoke with Frank. We arrived an hour b My husband and I were looking for a used car and one popped up at this dealership. I called ahead of time and spoke with Frank. We arrived an hour before they closed, and did not feel rushed at all. Frank was very knowledgeable and answered all our questions. Frank and David made the experience very easy. We are very satisfied with our purchase and would recommend this dealership and Frank! More
by JessieR
August 03, 2017
Great Sales Experience Jeffrey Weissert was very prompt and professional. I started the sales process with an email inquiry and we corresponded and worked thru my purchase Jeffrey Weissert was very prompt and professional. I started the sales process with an email inquiry and we corresponded and worked thru my purchase via email (my preferred method). When I got to the dealership, we had already agreed upon the price, including my trade-in. I have owned Mercedes for 16 years and purchased from 4 dealerships- this was my best experience to date. AND, the post sales follow up has been impressive. More
by SandyAn
Employees Worked With
Jonathon Simmons, Jeffrey Weissert
August 02, 2017
Five Star Experience From the moment I walked through the door, I was impressed. The dealership itself is above all the rest. Frank DeLuca was a class act, He definitely k From the moment I walked through the door, I was impressed. The dealership itself is above all the rest. Frank DeLuca was a class act, He definitely knew the ins and outs of my car and also listened to what I wanted. I had my eyes on a AMG GT and needed to convince hubby I should be driving it. Frank assisted in all aspects of getting me in the car and getting us the deal that would make my hubby happy too. The deal was smooth sailing, he even assisted when my insurance agent dropped the ball. I continue to stay in touch with him and will buy my next vehicle from him and Mercedes of Bonita . No place better! More
by LynneG
August 01, 2017
Great Experience! Bought 2 cars from Frank this past year. A wonderful person to deal with and makes the process really easy! We would highly recommend him and the de Bought 2 cars from Frank this past year. A wonderful person to deal with and makes the process really easy! We would highly recommend him and the dealership! More
by Mark and Dawn
Employees Worked With
July 31, 2017
excellent customer care! I was new to this dealership, and was kept informed of all that was going on with my car and my service manager was accessible to me all day. I was new to this dealership, and was kept informed of all that was going on with my car and my service manager was accessible to me all day. More
by Gsk naples
Employees Worked With
Geoff Kaleal
July 28, 2017
A Pleasant Buying Experience This was possibly one of the nicest experience i have ever had in purchasing an automobile. The entire negotiation was pleasant and the sales person This was possibly one of the nicest experience i have ever had in purchasing an automobile. The entire negotiation was pleasant and the sales person bent over backwards in order to meet my target price. He did his magic and we concluded the purchase at very near my target price. More
by CrazyMan
July 26, 2017
Outstanding service with Frank DeLuca " Over the Top" First Class service with Mr. Frank DeLuca, " Over the Top" in customer care. I highly recommend Frank DeLuca to anyone contemplating a purchase of a First Class service with Mr. Frank DeLuca, " Over the Top" in customer care. I highly recommend Frank DeLuca to anyone contemplating a purchase of a Mercedes Benz More
by Azstrong
Employees Worked With
July 25, 2017
Exceptional Experience My wife and I are from Boston. We were looking for certified pre-owned Mercedes-Benz E350 convertible to keep at our Naples condo, We visited the Bo My wife and I are from Boston. We were looking for certified pre-owned Mercedes-Benz E350 convertible to keep at our Naples condo, We visited the Bonita Springs Mercedes dealership and met Frank DeLuca. From that point on our experience with Frank was exceptional. Frank continued to work with us in finding the right car. Frank' and the entire staff at the dealership were outstanding. Thank you Frank, we love our red Mercedes. Looking forward to working w/Frank in the future Sincerely, Frank and Phyllis DelTergo More
by franco107@comcast.net
