
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
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Bought a new Mercedes Benz from Frank Deluca, Mab of Bonita Springs. Frank is the best! Very professional and fair. Dealership is outstanding as well. Have bought numerous cars from both of them th Bonita Springs. Frank is the best! Very professional and fair. Dealership is outstanding as well. Have bought numerous cars from both of them the last few years. Would highly recommend! More
This is the second vehicle I purchased from this Dealership. I will only purchase my vehicles from them. Salesman Frank Deluca is a no pressure salesperson. Dealership. I will only purchase my vehicles from them. Salesman Frank Deluca is a no pressure salesperson. More
HANDS DOWN!! I just had today the best experience ever buying a vehicle. Frank Deluca our salesperson was waiting for us outside the dealership with the car and the keys in his hand. We enjoyed the rela buying a vehicle. Frank Deluca our salesperson was waiting for us outside the dealership with the car and the keys in his hand. We enjoyed the relaxed ambiance he creates and his remarkable manners and knowledge. The car was exactly what we have in mind and the road test was just perfect!! Once inside the building, everybody was nice and attentive, but we were able to walk around without feeling any kind of pressure! That was an absolute PLUS!! We get to see the repair shop and it was something out of this world! It totally blew my mind the cleanliness and the setup. Top Notch facility and there is not a single robot in there, all Humans!!;) We sat with Frank to talk numbers and he was very receptive to all our questions and requests. Once we agreed, he took us to the finance officer who was also very professional and attentive. All the paperwork was done on their side pretty fast. I can keep going, the front desk lady, the product concierge!! There was nothing Else but WOWS the overall experience! I am a Mercedes enthusiast since I was a kid, this one is my third one, my second one saved my family from a horrendous accident. I owed Mercedes my life, but with this experience at Mercedes of Bonita Springs they just put the Ice on top of an already perfect cake!! I work at the Ritz Carlton in Naples, I know a few things about service and attention to detail, we felt like royalty today and for that just for that WE THANK YOU ALL!! More
Just purchased a new car from Bonita Springs MB. Amazing and smooth experience with Frank DeLuca. Knows the product in and out, and made me feel confident in the car. I would highly recommend working with and smooth experience with Frank DeLuca. Knows the product in and out, and made me feel confident in the car. I would highly recommend working with him in the future! More
I purchased my fourth car from Frank and drove down from Charlotte North Carolina over Christmas to pick up my new vehicle. I recommend everybody I know to use him for their vehicle needs. 10 out of 10 Charlotte North Carolina over Christmas to pick up my new vehicle. I recommend everybody I know to use him for their vehicle needs. 10 out of 10 More
Frank was AMAZING! Frank was extremely knowledgeable and went above and beyond to find the exact color combination we wanted. It was almost impossible but Frank worked very hard to find the exact car for me went above and beyond to find the exact color combination we wanted. It was almost impossible but Frank worked very hard to find the exact car for me! The entire process went seamlessly! More
We could not be more delighted with our 2021 AMG 43 Sold to us by Frank DeLuca who added in no small way to out total satisfaction. He has a remarkable skill making us as customers feel very much part of t to us by Frank DeLuca who added in no small way to out total satisfaction. He has a remarkable skill making us as customers feel very much part of the Mercedes family. More
I came in to purchase a Mercedes and have never had a customer service experience as bad as I did here with Chad. Chad was very argumentative and had a nasty attitude with me from the beginning of my exp customer service experience as bad as I did here with Chad. Chad was very argumentative and had a nasty attitude with me from the beginning of my experience. For every question I asked, Chad would respond in a very condescending way. On top of Chad’s horrible attitude towards me, Chad did not know his inventory. Due to not knowing his inventory, he could not give me any numbers on any of his vehicles nor could he even give me any ballpark prices. I am embarrassed for Mercedes to have him representing them to their customers. More
Bonita Springs MB is by far the best dealer in SWFL and working with Frank DeLuca was a pleasure. He is an exemplary salesman that can expertly navigate through any challenges. I highly recommend Frank and working with Frank DeLuca was a pleasure. He is an exemplary salesman that can expertly navigate through any challenges. I highly recommend Frank and the dealer! More