
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
Filter Reviews by Keyword
By Type
Showing 2,538 reviews
Frank Deluca is amazing, always goes beyond what's expected to satisfy his customers. He strongly represents your dealership and the Mercedes Benz brand. I'm very pleased with his work and ethics. expected to satisfy his customers. He strongly represents your dealership and the Mercedes Benz brand. I'm very pleased with his work and ethics. More
Absolutely amazing experience start to finish! Terry Cardinal took great care of me, put me in the right car for me, for my son when he’s home on leave, and my puppy Petunia, who was welcome to come wit Cardinal took great care of me, put me in the right car for me, for my son when he’s home on leave, and my puppy Petunia, who was welcome to come with me, which is huge, even though I couldn’t bring her in, due to time constraints. He even programmed music he thought I’d enjoy!! He made everything super easy, and was professional, but friendly, and sooo easy to work with!!! Charles was super awesome, linked my phone for me, and helped me understand the technology. And, Armando, the finance director, was the consummate professional, and a pleasure to work with. More
Ken Lucas and Mercedes-Benz Bonita Springs team understand the customer purchasing experience....and it's rare to find that focus and customer commitment today. The dealership has its own "geek sq understand the customer purchasing experience....and it's rare to find that focus and customer commitment today. The dealership has its own "geek squad" to ease the transition into your new Mercedes. Only reason this is a 10 rating is because I couldn't give 11. More
I was an out of state buyer who appreciated this dealerships sales process and ability to contact and communicate with salesman and finance dept. Hassle free and smooth transaction at a fare price dealerships sales process and ability to contact and communicate with salesman and finance dept. Hassle free and smooth transaction at a fare price More
Great customer focus. David outstanding people who care. Selling but doing it with a sense of humor and style. Support people like Charles also excellent Still not sure about the Clearcoat. Too much like Selling but doing it with a sense of humor and style. Support people like Charles also excellent Still not sure about the Clearcoat. Too much like Fargo More
It was a pleasure to work with a professional like mr. Ken. I will recommend him and your dealership to all my friends, and also hope for long-term cooperation with you. Ken. I will recommend him and your dealership to all my friends, and also hope for long-term cooperation with you. More
David was incredibly helpful as we searched for a new fully loaded GLE 450 late last spring. After scanning the country, we ultimately ordered one. It arrived before we returned for the winter and David fully loaded GLE 450 late last spring. After scanning the country, we ultimately ordered one. It arrived before we returned for the winter and David had it delivered to our home and put in our garage to await our arrival and when we finally did arrive, he had it promptly detailed for us. Really great service orientation by David and others on the team. More