
Mercedes-Benz of Bonita Springs
Bonita Springs, FL
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This dealership is amazing! We live in Boca and will only deal with MB of Bonita Springs because they are so much more customer service oriented than any dealership in our area, or any dealership we've only deal with MB of Bonita Springs because they are so much more customer service oriented than any dealership in our area, or any dealership we've ever worked with. Frank, our salesman actually made the experience enjoyable and continues to go above and beyond to make sure we are taken care of and happy with our purchase. Rod the Manager is always available to us as well. Torrey in the service department is always in contact and is amazing responsive to our needs. I just can't say enough about this dealership which is like no other!! More
Best dealership I’ve ever done business with. Frank DeLuca was so responsive, finding me the car i wanted n 2 days and personally delivering it to me from Benita Springs where the dealership is to my h DeLuca was so responsive, finding me the car i wanted n 2 days and personally delivering it to me from Benita Springs where the dealership is to my home in Delray Beach. He also had someone meet us here to show me how to use the car. Then he drove my (old) car back to Bonita Springs. Can’t get that kind of service anywhere else! He explained the finances, the warranty and everything else I might need to know. I cannot praise this dealership or Frank DeLuca enough! More
Frank has made the purchase of our 4th vehicle a terrific experience, so easy, uncomplicated, fair, and very accommodating. We truly appreciate you Frank, and all that you do. Thank you again, Louis S. experience, so easy, uncomplicated, fair, and very accommodating. We truly appreciate you Frank, and all that you do. Thank you again, Louis S. More
Friendly, helpful , Goes out of their way to make your buying experience as wonderful as driving out with a new Mercedes They are the BEST !!!!!!!!!’ buying experience as wonderful as driving out with a new Mercedes They are the BEST !!!!!!!!!’ More
Very upfront and communicative. No surprises. All the interactions with David and the supporting cast(finance and Brandon) were personable. interactions with David and the supporting cast(finance and Brandon) were personable. More
From the first contact through the moment I drove away with my new car and even beyond, my experience was extraordinary. I submitted a request online to schedule a test drive and within minutes I was talk with my new car and even beyond, my experience was extraordinary. I submitted a request online to schedule a test drive and within minutes I was talking with Colin Grindley. A short while later, I had a test drive scheduled, a trade-in value estimated, and a hold deposit paid. A few days later, I happily drove THE car (an E450) 3 hours home to the east coast. Colin is the absolute best ! I never felt any salesperson pressure which is rare in the industry, but did feel like a valued customer before I even became one. Every question I asked was answered right away, and that includes post-sale queries. On top of all that, Colin and the rest of the team working the day I came in were so kind to my dog Oscar. As all dog owners know, you can tell a lot about a person by how they treat animals and how the animal responds to them. Let's just say that Oscar was sad to leave the dealership. Thank you so much for everything, Colin ! I highly commend and recommend you and MB of Bonita Springs ! More
I have been in the Car business for 8 years and can appreciate a great sales professional. I have been looking for a specific E53 for 2 years and every time I have inquired to dealers across the US appreciate a great sales professional. I have been looking for a specific E53 for 2 years and every time I have inquired to dealers across the US I get a bad salesmen who drags their feet and lacks urgency. I have missed out purchasing this vehicle twice Elsewhere because the salesmen didn’t call me back in time (days later) or never called back at all. Frank got my message called me back in under 5 minutes! He confirmed the car was there and sent me a video of it and took the keys too make sure no one could buy it. He even came to my home after hours too personally deliver the car and teach me how too operate it. These are thing salesmen just don’t do anymore, I know because I do these things for my clients and they appreciate it greatly. I appreciate working with you frank and your professionalism! More
Had a unbelievable experience with Frank DeLuca. I traveled two hours for a phenomenal experience. My 2022 E 450 Coupe was at the door waiting for my wife and I. It was my first time meeting Frank traveled two hours for a phenomenal experience. My 2022 E 450 Coupe was at the door waiting for my wife and I. It was my first time meeting Frank in person but he came highly recommended from one of my business associates and without fail Frank delivered. The whole staff at the dealership was top-notch. I have so much more to say but I’m busy driving my new car. LOL. Thank you again Frank. It was a pleasure to meet you, do business with you and see you in January from my wife’s new SUV. More