Mercedes-Benz of Bonita Springs

Had a unbelievable experience with Frank DeLuca. I traveled two hours for a phenomenal experience. My 2022 E 450 Coupe was at the door waiting for my wife and I. It was my first time meeting Frank traveled two hours for a phenomenal experience. My 2022 E 450 Coupe was at the door waiting for my wife and I. It was my first time meeting Frank in person but he came highly recommended from one of my business associates and without fail Frank delivered. The whole staff at the dealership was top-notch. I have so much more to say but I’m busy driving my new car. LOL. Thank you again Frank. It was a pleasure to meet you, do business with you and see you in January from my wife’s new SUV. More

Hands down the best Mercedes dealer i have done business with service like this will keep us driving Mercedes for generation after generation… with service like this will keep us driving Mercedes for generation after generation… More

The customer experience here is not what it used to be. I have purchased two new cars here, the first one shortly after the dealership opened. They are unfriendly and not helpful. Last week, after waiting tw have purchased two new cars here, the first one shortly after the dealership opened. They are unfriendly and not helpful. Last week, after waiting two hours for an express oil change and asking the status of my car, the service advisor looked at me and asked "what is your name?" He had written up the order less that two hours before. He was quick to tell me that I will need four new tires before my lease is due in a year (12,000 miles currently). At the walk around I pointed out one of the new tires that I've replaced in the past year. "well, you'll only need three then". A month ago I asked Ken Lucas for information on the EQS (our second car is an electric Porsche) and was dismissed with "it's a year and a half away" although I have learned since that some have already placed orders. I have driven Mercedes for over 30 years and my experience last week has prompted me to consider a change for my next car. The Porsche dealership treats us like VIPs, waters and sodas while we wait, smiles and always greetings by name. More

Purchased our second vehicle from MB of Bonita Springs. Richard Kruzel was our salesperson. This was an outstanding customer experience and sales process with Richard. He is professional, knowledgeable, ex Richard Kruzel was our salesperson. This was an outstanding customer experience and sales process with Richard. He is professional, knowledgeable, excellent follow up, and made the entire purchasing process enjoyable. We were also dealing with a MB dealership up North, and the experience was completely different then with Richard. When we purchase another MB vehicle we will go back to this dealership and Richard. We are so pleased with our vehicle and the support we received. More

Recently purchased my third car from Frank Deluca at Mercedes-Benz of Bonita Springs. Super customer experience as usual. Great pricing and very fair on my trade in. I highly recommend Frank and his Mercedes-Benz of Bonita Springs. Super customer experience as usual. Great pricing and very fair on my trade in. I highly recommend Frank and his team. More

David made buying a new car so easy. He is so knowledgeable, and so helpful. He went above and beyond to make us comfortable. We’ve never bought a car this fast. And we love our car!!! Thanks knowledgeable, and so helpful. He went above and beyond to make us comfortable. We’ve never bought a car this fast. And we love our car!!! Thanks David. I would not hesitate to recommend David Gavin and Mercedes-Benz of Bonita. Our experience couldn’t have been better! Thank you. Sam & Sandy Lumia More

My wife had gone to Audi, Porsche, Maserati, BMW and Mercedes of Naples before finding Mercedes Benz of Bonita springs. She found a few cards she enjoyed, but wasn’t happy with the service. Her parents Mercedes of Naples before finding Mercedes Benz of Bonita springs. She found a few cards she enjoyed, but wasn’t happy with the service. Her parents suggested going to Mercedes of Bonita springs and talking to Frank Deluca. My wife went in on a mission to give the GLC300 and Frank a try…..not even 2 weeks later she walked out with an AMG GLC 43. We’ve been looking for an SUV for over 2 years and she finally found her dream car. More

We bought our vehicle in for service in Frank DeLuca absolutely respectful knowledgeable and knew exactly the way we wanted our car with all our aftermarket parts I would recommend my family and friends absolutely respectful knowledgeable and knew exactly the way we wanted our car with all our aftermarket parts I would recommend my family and friends to go see the dealership and go see Frank Deluca he is absolute gentleman and very very knowledgeable about cars and Mercedes-Benz More

I purchased a quality used car from this dealership without seeing it in person and am thrilled with my car! Anthony was a fabulous salesman from start to finish. Very honest and responded quickly answ without seeing it in person and am thrilled with my car! Anthony was a fabulous salesman from start to finish. Very honest and responded quickly answering my questions and concerns. Couldn’t be happier! More