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Mercedes-Benz of Boston
Somerville, MA
2,308 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,308 reviews
April 30, 2025
I had an excellent experience with the service department at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorte at this dealership. The staff was highly professional, friendly, and efficient. As soon as I parked in the garage, I was promptly greeted and escorted to the service desk, where I was offered coffee or water. My service advisor met with me shortly after, and the entire interaction was smooth and pleasant. I highly recommend this dealership for service needs. More
by Eris.dhroso
Employees Worked With
April 29, 2025
Albert was great with assisting with making the appointment for getting the updates for the car and getting it picked up for our house. appointment for getting the updates for the car and getting it picked up for our house. More
by markplyma
Employees Worked With
April 26, 2025
I had a great experience with mercedes benz of boston, The customer service was really good, i can't complain about anything. Thank you. The customer service was really good, i can't complain about anything. Thank you. More
by Olibebi
Employees Worked With
April 26, 2025
The whole team at Herb Chambers made buying a new car a great experience. From Zac, our knowledgable sales rep to the managers - everyone went out of their way to help us get the car we wanted and complet great experience. From Zac, our knowledgable sales rep to the managers - everyone went out of their way to help us get the car we wanted and complete the transaction on schedule. More
by jwellertson
April 26, 2025
Excellent all around. Professionalism,work,time. Just overall great experience I come here for everything Professionalism,work,time. Just overall great experience I come here for everything More
by Scibs1
Employees Worked With
April 23, 2025
The dealer was very helpful on what I decided for a vehicle and very courteous and knows a lot about the vehicles. I appreciate this very much great salesman. vehicle and very courteous and knows a lot about the vehicles. I appreciate this very much great salesman. More
by Daycoservice
Employees Worked With
April 23, 2025
The entire team at Mercedes-Benz of Boston is the gold standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuin standard. They are super accommodating and professional always. Patrick, Joe and Alessio in particular were super friendly - greeted me with a genuine smile and kept me updated during my car's service. They are an amazing team! More
by cheerydeirie
April 22, 2025
Excellent service so far. The sales person I felt with, Kafir was knowledgeable and available. The sales person I felt with, Kafir was knowledgeable and available. More
by gailflynn00
Employees Worked With
April 20, 2025
Gerald our salesman was great ! He told what to think about it helped us tremendously this is our First Benz ! He told what to think about it helped us tremendously this is our First Benz ! More
by Danny
April 16, 2025
Excellent service from the salesperson to GM Jeff Davis. I have never had such a good experience. I felt very welcomed and comfortable. I have never had such a good experience. I felt very welcomed and comfortable. More
by manzar.biggroupinc
