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Mercedes-Benz of Boston

Somerville, MA

4.9
2,427 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,427 reviews

August 04, 2026

Patrick Titshaw's customer service is top notch and has kept me returning to Mercedes-Benz of Boston for the last eleven years. Service is quality-driven, dependable and efficient. I was in recently to rep More

by Boston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Mercedes-Benz of Boston responded

We're honored to have your loyalty over the last eleven years! It's great to hear Patrick and his team were able to get you in and out quickly. We look forward to serving you for many more years to come! See you next time at Mercedes-Benz of Boston. Take care!

July 23, 2026

The environment is clean, tidy, and comfortable, and the staff there are friendly and enthusiastic. More

by jianbingx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paolo Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2026 -

Mercedes-Benz of Boston responded

Your kind review is great to see! Thank you! - Mercedes-Benz of Boston

July 19, 2026

I am very pleased with the services I have received from the MBB for over 20 yrs. More

by MsCatinboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2026 -

Mercedes-Benz of Boston responded

Thank you for your loyal support over the past 20 years! We're honored to have earned your trust and are delighted to hear you've been pleased with our service. We look forward to serving you for many more years to come!-Mercedes-Benz of Boston

July 12, 2026

Service is Great, attention to detail is unsurpassed by any other dealings I have had with other car dealerships More

by carlbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2026 -

Mercedes-Benz of Boston responded

Hi Carl! Thank you so much for the wonderful review! We appreciate your business and hope to see you again at Mercedes-Benz of Boston! Safe travels!

July 09, 2026

I have visited different car dealers, however Mercedes - Benz of Boston was exceptional from the sales person Rob Tinkkam who was very patient with me and making sure I understood how to operate my new GLC More

by judithosawema
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Tinkham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Ricupero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Mercedes-Benz of Boston responded

Thank you for sharing your glowing review of Rob and the team, Judith! We wish you many safe and happy miles in your new Mercedes-Benz GLC 300. Take care, and we'll see you next time at Mercedes-Benz of Boston!

July 07, 2026

I have to say the experience I had with Ronald was extremely great I am very happy with Ronald service he made feel great I definitely going to n Come back to buy another Mercedees More

by Alexander. Talalayevsky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Escobar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2026 -

Mercedes-Benz of Boston responded

Alexander, thank you for your awesome feedback! We are thrilled that Ronald made your experience smooth and enjoyable. Enjoy your Mercedes-Benz, and we look forward to seeing you again at Mercedes-Benz of Boston! Safe travels!

June 26, 2026

Stephen Leung was a pleasure to deal with. He first searched the inventory for a new GLA SUV for me to lease. When we couldn’t find exactly what I wanted as options in the , SUV, we ended up More

by linda.dipersio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Leung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

Mercedes-Benz of Boston responded

Linda, we are so happy to hear that Stephen provided you with such an excellent experience. Congratulations on your new Mercedes-Benz GLA SUV! We appreciate your business and we can't wait to work with you again in the future here at Mercedes-Benz of Boston.

June 12, 2026

Schneider is the best. He has taken care of my issue with speed and has ahvery good knowledge of being an advisor. Very profeissional. More

by marcg401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2026 -

Mercedes-Benz of Boston responded

Thank you for the 5-star review, Marc! We will be sure to pass your accolades along to Schneider and our team. See you next time at Mercedes-Benz of Boston!

June 08, 2026

I have been a loyal customer for over 20 years even though I currently live on the Cape. The service department is exceptional! More

by R. Daly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Mercedes-Benz of Boston responded

Hi Daly! Thank you for being such a loyal customer for over two decades! We're thrilled to hear our service department continues to exceed your expectations. Safe travels, and we look forward to seeing you again at Mercedes-Benz of Boston!

May 23, 2026

My service advisor Schneider was absolutely awesome. Took great care of me and made sure I was accommodated. Had a great experience and will be returning everytime. More

by Luca Salzillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2026 -

Mercedes-Benz of Boston responded

Luca, thank you for sharing your experience working with Schneider and the team! We appreciate your business and look forward to seeing you again down the road. - Mercedes-Benz of Boston

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