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Mercedes-Benz of Boston

Somerville, MA

4.9
2,043 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,043 reviews

April 24, 2024

My go to dealership. Professional, courteous, clean and prompt. Great facility for waiting and working, delicious coffee:) VIP experience. More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillaume
Apr 24, 2024 -

Mercedes-Benz of Boston responded

Alex, we're delighted to be your go-to dealership! Thanks for highlighting our professional service and comfortable facilities at Mercedes-Benz of Boston. Enjoy that delicious coffee on your next visit!

April 24, 2024

I met with Guillermo and I should say that he is very professional and it is very nice to work with him. More

by Pirbodaghi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo
Apr 24, 2024 -

Mercedes-Benz of Boston responded

We're glad to know you had a positive experience with Guillermo at Mercedes-Benz of Boston. Thanks for sharing your feedback, we appreciate it!

April 20, 2024

I love Mike Robinson! He is kind, personable and knowledgeable. He is always there when I need him. More

by linda.rocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 20, 2024

schneider is a strength of staff. Etiquette, friendly, and can do attitude. Thank you for making things happen with ease. More

by janice.simoneau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Boston responded

Janice, we're so glad to know that Schneider provided such a positive experience for you at Mercedes-Benz of Boston. We appreciate your kind words and look forward to assisting you in the future!

April 19, 2024

Schneider is an exceptional, professional young man. He always take the time to explain and remember things going on in my life. He is the best! More

by Toni Huff
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Mercedes-Benz of Boston responded

Toni, it's wonderful to know that Schneider always provides such exceptional service for you here at Mercedes-Benz of Boston. Thanks for your continued support and we'll see you next time!

April 17, 2024

My service person Michael was very professional and helpful. The loaner person was fabulous. He explained everything and was so helpful. More

by Buy$car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Boston responded

We're glad to know that Michael and our loaner team were able to assist you professionally at Mercedes-Benz of Boston. Thanks for sharing your experience with us!

April 16, 2024

They took great care of my care and were very accommodating with my requests. Thanks so much. More

by fdiazb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave Mercedes-Benz of Boston this awesome review, thank you!

April 15, 2024

the best They are very fast they do a good job 👍 good job los mejores More

by Dannyj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Soriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Mercedes-Benz of Boston responded

This is great to see, Danny! Thank you for being a loyal Mercedes-Benz of Boston customer!

April 13, 2024

Provide very good service would highly recommend this service center. People were nice with the service and everything More

by Triveni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Murphy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Mercedes-Benz of Boston responded

Hi Triveni! We're glad to know that you had a positive experience at our Mercedes-Benz of Boston service center. Thanks for recommending us!

April 12, 2024

I have been always impressed with service provided for my car. In the past 13 years. I have been Impressed also by the attention given to me and my car by the service department receptionist and their eff More

by dregs.radiant-0n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Titshaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Mercedes-Benz of Boston responded

We're delighted to know that you've been consistently impressed with our service over the past 13 years at Mercedes-Benz of Boston. Our team always aims to provide detailed explanations and top-notch care for your GLK. Thanks for sharing this positive feedback!

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