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Mercedes-Benz of Boston

Somerville, MA

4.9
2,312 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,312 reviews

June 28, 2017

great service with Georgina! As a first-time car buyer, I visited a number of dealerships to make sure that I was getting the right deal and quality service. I also did a fair amo More

by ettroy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 28, 2017 -

Mercedes-Benz of Boston responded

Thank you for leaving us your detailed feedback! We love to hear that our team is maintaining the high standards that we practice, and ensuring that the whole process is enjoyable from start to finish. If any questions arise, please don't hesitate to contact us as we are here to help! Best, Jeff Davis, General Manager

June 26, 2017

Outstanding communication, very knowledgeable with product I have purchased several new Mercedes Benz vehicles in the past but never from a Herb Chambers dealership. When I located the most recent Mercedes Ben More

by Carguy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 27, 2017 -

Mercedes-Benz of Boston responded

We really appreciate you taking the time to leave feedback about your experience with Georgina! A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Jeff Davis, General Manager

June 24, 2017

Satisfied Customer I was truly satisfied with the quality of service I received from Georgina while working with her. Going into the dealership I wasn't sure what type o More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 26, 2017 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience with us, Larry! Georgina is a valuable member of our crew and I am glad to hear she impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Jeff Davis, General Manager

June 23, 2017

Great Relationship 4 years ago I bought a car from Georgina and today I got an email from her checking in to see how everything is going with my car. It is so nice to kn More

by AnnaBanana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 23, 2017 -

Mercedes-Benz of Boston responded

Thank you, Anna! We strive to provide a 5-Star experience so it's rewarding to hear that Georgina is delivering still 4 years later. We wish you many more miles of enjoyment with your Mercedes-Benz. Best, Jeff Davis, General Manager

June 19, 2017

Good buying experience Bought my second car from this dealership. I worked with Georgina both times and found her to be helpful and professional. I would recommend to a frie More

by eric m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 20, 2017 -

Mercedes-Benz of Boston responded

Thank you, Eric, for taking the time to share your feedback. I'm so pleased to hear that Georgina delivered a 5-star experience. If any questions arise or if you need any future assistance, please don't hesitate to contact us. Best, Jeff Davis, General Manager

June 02, 2017

Satisfied 100% I spontaneously went to Mercedes Benz when i started looking for a new car. I was approached in a very friendly and professional manner despite th More

by Deus89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 02, 2017 -

Mercedes-Benz of Boston responded

Thank you so much for the wonderful review. Georgina is a valued team member and your feedback is a testament to her commitment to providing exceptional customer service. Thank you again for your business and we hope to serve your automotive needs for many more years to come. Best, Jeff Davis, General Manager

May 30, 2017

Awesome all around! The team was awesome answering all questions and make it what seems to be hard decision to make so easy. 5-start! I am one happy customer! More

by Sultan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Grassi, AJ Abu Tayyoun, Michael Howe
May 30, 2017 -

Mercedes-Benz of Boston responded

Thank you! We strive to provide a 5-Star experience so it's rewarding to hear that our team is delivering. We wish you many miles of enjoyment with your Mercedes-Benz. Best, Jeff Davis, General Manager

May 23, 2017

It was the best car buying experience i have ever had. I am 67yrs. old. I have been buying cars for a long times. I visited several Dealerships before I bought the Mercedes at Chambers. Keith Robinson was More

by mwill1950
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chadi Chakar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Robinson
May 23, 2017 -

Mercedes-Benz of Boston responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Keith and Chadi provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Mercedes-Benz, we appreciate your business! Best, Jeff Davis, General Manager

May 08, 2017

Very happy and excellent job. Leasing a car from Mercedes Benz of Boston was the most pleasant experience I have ever had! From start to finish, the entire process was quick and ea More

by asiddiqui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgina Stavropoulos
May 08, 2017 -

Mercedes-Benz of Boston responded

Thank you for your wonderful review! I'm so glad to know Georgina and Umer were able to provide you with such a positive buying experience. We always strive to make our customers feel as comfortable as possible, and it's great to hear we are succeeding! Please come back to see us again and enjoy your new Mercedes-Benz! Best, Jeff Davis, General Manager

May 06, 2017

Wonderful experience from the dealership Over the last ten years I have been getting my cars from Mercedes Benz Boston. Over that time the service I have received has been wonderful. The two More

by Jane46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana LoNano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Georgina Stavropoulos
May 08, 2017 -

Mercedes-Benz of Boston responded

Thank you, Jane, for taking the time to recognize Dana and Georgina. I'm so happy to know that they, along with our whole crew, have been able to provide you with 5-star service over the past 10 years. It's great that we were able to gain your trust in our business. Thank you for your feedback and we look forward to assisting you with your future sales and service needs. Best, Jeff Davis, General Manager

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