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Mercedes-Benz of Boston

Somerville, MA

4.9
2,308 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,308 reviews

May 20, 2015

More than satisfied After searching dealers nationwide online, I purchased my first Mercedes from Jasper Abreu at the Somerville branch of Herb Chambers Mercedes and am b More

by ryanmartin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
May 20, 2015 -

Mercedes-Benz of Boston responded

Thank you, Ryan! What an outstanding review to read. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 18, 2015

Fast, convenient, and efficient Jasper went far and beyond his job requirements. I switched my car twice and he never even winced he just said sure what ever you like and started the More

by Lacey601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasper Abreu
May 19, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate your awesome five-star review! Everyone here at Mercedes-Benz of Boston strives to provide an attentive and enjoyable environment, making the new car purchase experience enjoyable. I am so pleased your experience exceeded your expectations. Thank you for your wonderful recommendation and we look forward to seeing you again. Sincerely, Jeff Davis, General Manager

May 17, 2015

Lifelong client Rob has been selling me cars for close to 25 years and has always been more than accommodating throughout the entire process. He is the utmost profess More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 18, 2015 -

Mercedes-Benz of Boston responded

Thank you, Jack, for taking the time to recognize Rob! We truly value your business and appreciate your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 16, 2015

Another great leasing experience Just picked up a new 2015 C300 4Matic and loving the car and the buying experience. Great new styling and features. Lease pricing is very appropriat More

by kevinw15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
May 18, 2015 -

Mercedes-Benz of Boston responded

Thank you, Kevin, for taking the time to recognize Chip here at Mercedes-Benz of Boston. We truly value your business and appreciate your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 15, 2015

Excellent experience Very fortunate to have Thanh help me with leasing the B class EV. He got me a stellar price and made my experience very enjoyable with the presentatio More

by James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
May 15, 2015 -

Mercedes-Benz of Boston responded

James, I sincerely appreciate you posting such kind words regarding your experience with Thanh. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with Thanh. I will be certain to share your encouraging words with him. We look forward to serving all of your automotive needs in the future. Sincerely, Jeff Davis, General Manager

May 14, 2015

A True Gentleman, Reliable Chip is a true gentleman... After a short conversation you feel like you can trust him... therefore the purchasing process becomes a lot easier. He wa More

by Sina
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
May 14, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to recognize Chip. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

May 12, 2015

Great experience! We had a great experience dealing with Maged and Chad for our new Mercedes. The whole buying process was very easy and customer friendly. Thanks again More

by Egs6781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2015 -

Mercedes-Benz of Boston responded

I’m so happy to read how happy you are with your experience with Maged and Chad. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy they were able to provide you with exactly that. Thank you for your business and we look forward to serving your automotive needs in the future. Sincerely, Jeff Davis, General Manager

May 12, 2015

Great experience! Great experience working with Alex on a new car. He actually came out to see me several times and was very knowledgable and patient with all question More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
May 12, 2015 -

Mercedes-Benz of Boston responded

Thank you, Ken! I'm so happy to read that your car buying experience with Alex was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jeff Davis, General Manager

May 11, 2015

STELLAR CAR BUYING EXPERIENCE WITH ALEX FINE Alex Fine is one of the rarer kind of car salesman who manages to make car buying an enjoyable experience. We had been searching for a small sized car More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fine
May 12, 2015 -

Mercedes-Benz of Boston responded

Thank you, Sam! I’m thrilled to hear how happy you are with your experience with Alex. We strive to provide all of our guests with the most professional and enjoyable experience and I’m so happy he was able to provide you with exactly that. Thank you for your business and we look forward to serving your automotive needs in the future. Sincerely, Jeff Davis, General Manager

May 11, 2015

Great experience! Maged was a pleasure to work with, and I am incredibly happy with my CLA. As a first-time car buyer, he picked me up from the T on multiple occasions More

by cla250_boston_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Maged. I’m so glad to hear you had such an enjoyable visit and that you found him to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager

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