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Mercedes-Benz of Boston

Somerville, MA

4.9
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,335 reviews

July 01, 2015

Best experience yet! This was my 3rd vehicle either purchased or leased from this company. When they say the 3rd time is the charm, that certainly is the case here. I was More

by Robin2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Jul 01, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

July 01, 2015

Great! Great customer service that I experienced. Gina made every effort to find me the car I wanted. I am happy to do business with Gina. More

by R. Chan
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jul 01, 2015 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to give us positive feedback. We value your business and look forward to serving your automotive needs for many more years to come! Best, Jeff Davis, General Manager

June 29, 2015

All service reps should be this! Georgina was very helpful in the selection and ordering process for my leased GLA250. There were minor communication issues but she handled them in a More

by 4funfseis7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 29, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. I do apologize for the initial miscommunication. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 29, 2015

GEORGINA IS A 5 STAR MODEL REPRESENTATIVE OF MERCEDES BOSTON Georgina was extremely intuitive in the research of cars, and clarifying the finance process in short! She made me feel at ease and a pleasure to be i More

by Harvard4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Jun 29, 2015 -

Mercedes-Benz of Boston responded

Michael, I sincerely appreciate you posting such kind words regarding your experience with Georgina. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 29, 2015

An Outstanding delarship but foremost An Amazing sales Rep. I just took delivery this morning of my 8th Mercedes Benz. All from one dealership and one Sales Rep. Robert Tinkham . I can't say enough about the wa More

by Jonnywalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 30, 2015 -

Mercedes-Benz of Boston responded

Thank you, Steve, for your kind words and for taking the time to share your positive experience with Rob. I'm so glad to know that his efforts have made the difference in your car buying experiences. He is a valuable team member indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Jeff Davis, General Manager

June 25, 2015

Stellar Performance! I came in to Mercedes in Somerville to do a test drive the GLK350 as my BMW X3's extended warranty was ending soon. I have always wanted to try a Merc More

by Kandi3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris in finance , Thanh Nguyen
Jun 25, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Thanh. I’m so glad to hear you had such an enjoyable visit and that you found Thanh to be informative and thorough. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Sincerely, Jeff Davis, General Manager

June 23, 2015

Great Service and Care. Thanh was able to turn my head away from even considering a BMW or Audi for my first car purchase. He offered exceptional service, care, and the best More

by huskyzeng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Jun 23, 2015 -

Mercedes-Benz of Boston responded

I sincerely appreciate you posting such kind words regarding your experience with Thanh. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving all of your automotive needs in the future! Sincerely, Jeff Davis, General Manager

June 19, 2015

The best car buying experience I have ever had. The customer service was fantastic. In fact, the whole atmosphere led to this being the best car buying experience I have ever had. The employees, esp More

by MikeMozzarella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovette Monteiro, Lovette Monteiro
Jun 19, 2015 -

Mercedes-Benz of Boston responded

Thank you, Mike, for taking the time to share your encouraging words and kind recommendation of Lovette. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our team. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

June 19, 2015

Jeff Davis is the Best personable and always very helpful Always taken very good care of all my needs service dept is always so respectful and greeted with a smile I love them all Matt Cena great guy.Love my More

by BB Walsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 19, 2015 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your encouraging words and kind recommendation of Maged. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

June 13, 2015

buying a used car I found a used car on line that was not a Mercedes but at the Mercedes- Benz of Boston. I was introduced to Lovette by the manager and he treated us l More

by drlily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lovette Monteiro, Jeffrey Tucker, Lovette Monteiro
Jun 15, 2015 -

Mercedes-Benz of Boston responded

I’m thrilled to hear how happy you are! We value our guests’ feedback and I know the team will appreciate your encouraging words. On behalf of our entire team here in Somerville, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis, General Manager

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