Mercedes-Benz of Boston

3rd Purchase from MB of Boston I just purchased my 3rd Mercedes Benz from Chip McCarty of Mercedes of Boston, and while the 3 purchases happened over approximately 15 years with oth I just purchased my 3rd Mercedes Benz from Chip McCarty of Mercedes of Boston, and while the 3 purchases happened over approximately 15 years with other brands (Lexus, Audi) purchased in between, I continue to deal with the dealership and, especially, with Chip for the service, attention, courtesy and level of comfort I have received each time that I wanted to purchase another Mercedes Benz. When I started looking for a MB this time, I considered various new models, including a C63, GLA 45 AMG and an E350. Chip was fully knowledgeable in all 3 of these very different vehicles and because of where I live, the E350 made the most sense in the end. Before reaching that decision, though, Chip patiently took me out on a test ride of each, spending as much time as I required and answering any questions that followed. Because of my comfort level with Chip and my past purchasing and service experiences with MB of Boston, it was an easy decision to make the purchase. I turn over cars fairly often and suspect that Chip McCarty, MB of Boston and I will cross paths again. More

A "Golden Rule" Sales and Leasing Representative A few years ago, my wife and I drove a Range Rover and an Audi A8. Thanks to Keith Robinson, and the other wonderful folks at Mercedes-Benz of Boston A few years ago, my wife and I drove a Range Rover and an Audi A8. Thanks to Keith Robinson, and the other wonderful folks at Mercedes-Benz of Boston, we are now the proud and happy owners of two Mercedes (a GL550 and a CLS63). Until we were introduced to the Herb Chambers Mercedes-Benz dealerships, my wife and I were car lovers who hated buying cars. As a result of the consistently positive experience we have had with Keith (and the fact that Mercedes builds great vehicles), my wife and I expect to remain dual MB owners, and look forward to a continued affiliation with Mercedes-Benz of Boston. We suggest as strongly as possible that anyone who wants to work with a gentleman who lives by the "Golden Rule" and end up with a fine new or pre-owned automobile make an appointment with Keith Robinson at Mercedes-Benz of Boston. We also are big fans of the attentive and expert people in the Mercedes-Benz of Boston service department. Whether buying a car through Keith, or having that car serviced, a visit to Mercedes-Benz of Boston is a predictably pleasant experience. More

Great place to buy a Benz I am thoroughly pleased with this dealership. They took care of me in every phase of the process. I knew what I wanted and when they showed me my bea I am thoroughly pleased with this dealership. They took care of me in every phase of the process. I knew what I wanted and when they showed me my beautiful Benz I was offered a deal I just couldn't refuse. See Chadi and Paolo in Sales and you won't be sorry! More

Keith knows what his customer wants Keith was fantastic!!! Without Keith, I probably would've switched to a beamer for a change. Keith knew what I wanted and crafted the options around M Keith was fantastic!!! Without Keith, I probably would've switched to a beamer for a change. Keith knew what I wanted and crafted the options around MY NEEDS instead of trying to fit me into what sales wanted, a typical approach in the dealership environment. I've dealt with Keith twice in the last five years, and he's always provided a deal that I had to pause to consider, eventually turning it into a deal that I could not refuse. Personally, NO ONE else I dealt with came close to Keith. Highly trust him, highly recommend him, and highly satisfied. More

Fantastic buying experience people love to shop but hate to be sold. that's pretty much the ethos at herb chambers. they make shopping incredibly comfortable and easy. thanh n people love to shop but hate to be sold. that's pretty much the ethos at herb chambers. they make shopping incredibly comfortable and easy. thanh nguyen was my sales rep and he did a great job of showing me the ropes of the car i was looking at. i don't know if he genuinely still gets excited about selling cars, as he seems like an old pro, but he sure seemed like it throughout the process. he was very knowledgeable and had a very normal posture throughout. no weird salesy stuff. just a "hey let me show you around." the people at herb chambers mercedes run an incredibly professional shop. everything is spotless and strangely hushed. almost like a museum. you feel rich when you walk in there. they showed a lot of flexibility as well as i had a couple red tape knick knacks that they helped me overcome. i was 110% satisfied. i absolutely trust them from purchase to maintenance to customer service. thanh was fantastic. i would absolutely use him again and recommend him. More

Excellent and Always caring service by Thanh Nguyen! We were looking for a small size SUV with a handle that takes a very small power to maneuver. Thanh knew exactly what car we needed, what options We were looking for a small size SUV with a handle that takes a very small power to maneuver. Thanh knew exactly what car we needed, what options we needed on that car. He recommended and picked all the right options for us in the best cost saving way. Next time we buy a car like the one what we bought today, we are coming back here for Thanh. Thanh will do his best to make it happen for you for the price you want! More

Efficiency Is What Will Bring Me Back! I moved an hour south of MB of Boston because I got married and had a baby. My lease was up on my car and I needed to trek up north to discuss options I moved an hour south of MB of Boston because I got married and had a baby. My lease was up on my car and I needed to trek up north to discuss options moving forward. I met with Maged and his customer service went way beyond my expectations. I had to bring my three-month old and Maged made turning in my old car and getting my new car an extrememly efficient and a seamless process. I highly recommend Maged to take care of any of your MB's sales needs! More

Rob Tinkham- Excellent Customer Service I went to see Rob Tinkham at Mercedes-Benz of Boston after a friend of mine raved about how amazing her experience was. He was extremely knowledgable I went to see Rob Tinkham at Mercedes-Benz of Boston after a friend of mine raved about how amazing her experience was. He was extremely knowledgable and helpful in finding me the perfect car in my price range! He personally delivered the car to my driveway and spent ample time going through all of the features of the car and how to use them. The car was spotless. When I called Rob with a question on a navigation feature, he walked me through it effortlessly over the phone, and then offered to bring my car in for its first service. I am so pleased with my experience and will most definitely go back for my next car! More

best experience ever We arrived at this dealer on Saturday afternoon ,Maged did a excellent job and within hours we bought the car and finished all of the required paperwo We arrived at this dealer on Saturday afternoon ,Maged did a excellent job and within hours we bought the car and finished all of the required paperwork. .he is very knowledgeable, patient and spent quite a lot time to go through all of the features on the car and how to use them . He called us several times after the purchase to make sure everything is right. this is so far the best shopping experience we ever had. we will definitely come back for our next car. thanks again for the excellent job. More

Another Satisfied Customer It took about 30 seconds to realize that Georgina really knew her stuff when it comes to Mercedes cars. I was a longtime satisfied Herb Chambers BMW It took about 30 seconds to realize that Georgina really knew her stuff when it comes to Mercedes cars. I was a longtime satisfied Herb Chambers BMW customer who wanted to get "Own a Mercedes" checked off the Bucket List. Georgina helped me do that with a brand of professionalism and service that was second to none. It was a great experience and I would recommend her without reservation! More