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Mercedes-Benz of Boston

Somerville, MA

4.9
2,335 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,335 reviews

December 04, 2013

Jeff Tucker helped my wife and I replace our leased 2011 C300 with the 2014 model. He negotiated with us very professionally and was super knowledgeable, patient and generous throughout the whole process. J More

by edward2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Dec 04, 2013 -

Mercedes-Benz of Boston responded

Thank you, Edward, for taking the time to share you and your wife’s experience with Jeff. Everyone here at Mercedes-Benz of Boston focuses on providing our guests with exceptional customer service and Jeff is truly a testament to that. I will be certain to share your great recommendation with Jeff as I know he’ll appreciate your kind words. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

December 04, 2013

We bought a new CLA250 from Jeff less than two months ago, now this review is not about CLA, but in the sense it is. As I mentioned before, Jeff already worked with us and was superb in accommodating our More

by joe97_Easy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Dec 04, 2013 -

Mercedes-Benz of Boston responded

Thank you, Joe, for taking the time to share you and your wife’s experience with Jeff here at Mercedes-Benz of Boston. We are so fortunate to have such wonderful and loyal customers and it's feedback like yours that lets me know our team is doing something right. I'll be sure to pass on your kind sentiments to Jeff as I know he will appreciate your terrific recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Jeff Davis General Manager Mercedes-Benz of Boston

December 03, 2013

Helped my girlfriend through the process of purchasing a 2014 CLA250 from this dealership, and we had an extremely great experience working with Georgina from sales. Georgina gave us her own personal cellph More

by tlu4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Dec 04, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share you and your girlfriend's experience with Georgina. Everyone here at Mercedes-Benz of Boston focuses on providing our guests with exceptional customer service and Georgina is truly a testament to that. I will be certain to share your great recommendation with Georgina as I know she’ll appreciate your kind words. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

December 02, 2013

I had a very good experience with Bo, she is hard working, a nice lady and very familiar with the car. I recommend that you should find her to help you. More

by lxyjessica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 04, 2013 -

Mercedes-Benz of Boston responded

Thank you, Jessica, for taking the time to share your experience with Bo. I’m so happy to know she was able to assist you with your Mercedes-Benz purchase. I will be certain to share your great recommendation with Bo as I know she’ll appreciate your kind words. We truly value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

December 01, 2013

She helped me a lot. The experience there was fantastic. I bought a great car there. Hope other people could get help from her. She's awesome. More

by fangx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Dec 02, 2013 -

Mercedes-Benz of Boston responded

It is great to know that Georgina was able to provide you with such a fantastic shopping experience. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m so happy to hear that you felt confident about your purchase and your decision to choose us as your dealer. Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

November 28, 2013

I recently purchased a new car from Mercedes of Boston. It was my first great experience at a car dealership . I worked with Thomas Parker who was very excited and knowledgeable about the Mercedes Brand. More

by Dbell123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 29, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to post such a kind review. I'm so glad our team was able to make purchasing your new Mercedes-Benz as smooth and enjoyable as possible. I'll be sure to share this with Thomas as I know he'll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz in Boston

November 21, 2013

Buying a car isn't something I normally enjoy doing. When I went into Herb Chambers Mercedes of Boston the receptionist was very welcoming. I met with Thomas Parker who couldn't have been more polite & More

by maryab03033
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 21, 2013 -

Mercedes-Benz of Boston responded

Thank you, Mary, so much for sharing your superb opinion about us! At Mercedes-Benz of Boston, we strive to provide a hassle-free environment that focuses on your needs, ensuring you know we care about your car-buying experience. I am proud to hear that you had such a great experience at our dealership, especially while working with Thomas. He is absolutely an asset to our team, and we will make sure your compliments are heard. Enjoy your new Mercedes-Benz, and we look forward to your next visit! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

November 21, 2013

I have purchased 3 mercedes in a row from this dealership. I have had a fantastic experience to say the least. My business and my relationship feels really appreciated there. My sales experienc More

by BrianMahler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 21, 2013 -

Mercedes-Benz of Boston responded

Thank you, Brian, for this wonderful 5-star review. At Mercedes-Benz of Boston, our efficient and knowledgeable team do their very best to ensure our customers find the right vehicle. I’m so glad to know Rob was able to achieve this with you while exceeding your expectations - that's just how we like it! I will be sure Rob hears of your great recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

November 20, 2013

Georgina Stavropoulos is an amazing salesperson and I was very happy with my experience at herb chambers Mercedes Georgina took the time to show me the exact model I was interested in and arranged for severa More

by craigpoler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Nov 21, 2013 -

Mercedes-Benz of Boston responded

Thank you, Craig, for taking the time to share your experience with Georgina here at Mercedes-Benz of Boston. I'm so happy to hear she was able to assist you and you found the exact model you were looking for. I greatly appreciate your encouraging 5-star review and I know Georgina will feel the same. Thank you again and we look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

November 18, 2013

I was approached by a dear friend who wanted to buy a new Mercedes, based on past dealings with Mercedes Benz of Boston in Somerville, MA I suggested we go look there. Upon arrival we met Gina Julian, who w More

by 123cmurphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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