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Mercedes-Benz of Boston

Somerville, MA

4.9
2,321 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,321 reviews

October 28, 2013

I recently purchased a Certified Pre-Owned Mercedes C300 from Gina Julian and Herb Chambers of Boston. Gina was great to work with -- very knowledgeable about the vehicle and made the buying process very e More

by kgold37
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 29, 2013 -

Mercedes-Benz of Boston responded

Thank you, Karen, for taking the time to provide feedback regarding your experience with Gina. We work very hard to ensure that each guest is 100% satisfied with the Mercedes-Benz of Boston experience. I’m so pleased to hear that Gina proudly represented our dealership and provided you with such great service. I hope in the future we can make this process even better for you and earn a perfect 5-star review. Thank you again and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 26, 2013

When I first decided to buy a car, I went to several dealerships and have worked with an employee from each dealership. I could not compare any of them to Georgina. She is very professional and friendly More

by alzaimf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Oct 29, 2013 -

Mercedes-Benz of Boston responded

Thank you, Faisal, for taking the time to provide such great feedback. I’m so pleased that Georgina was able to answer all of your Mercedes-Benz questions and assist you with your Range Rover purchase. Here at Mercedes-Benz of Boston, our primary concern is delivering flawless customer service. I’m happy to hear that you felt confident about your purchase and your decision to choose The Herb Chambers Company as your dealer. Thank you again for your recommendation as I know Georgina will appreciate the time you took to write it. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 20, 2013

Georgina helped my buy my first Mercedes. She Georgina helped my buy my first Mercedes. She didn't mind my questions and was thoughtful with my requests and availability time. She was profes More

by amirash4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Oct 21, 2013 -

Mercedes-Benz of Boston responded

Thank you, Amir, for taking the time to share your experience with Georgina. Georgina truly exemplifies professionalism and I’m so glad you’ve recognized her dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit and will be certain to let Georgina know she is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs! Best, Jeff Davis General Manager Mercedes-Bens of Boston

October 18, 2013

Jeff made my entire experience painless. It's rare to find someone who can lead you through the process seamlessly. I will definitely buy my next car from Jeff. More

by charlestownre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Oct 18, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to share your experience with Jeff here at Mercedes-Benz of Boston. I’m so glad to hear that Jeff was able to lead you through the process seamlessly. I want each guest to feel as satisfied with their experience as you do. I will be sure to share your kind words with Jeff as I know it will make his day. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 17, 2013

Gina was a pleasure to work with. I returned my e350 lease and got an ml350 due to the recent birth of my daughter. The time she put in to figure out everything for me was amazing. I actually got my pap More

by Ali2476
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Julian
October 17, 2013

Hi, everyone. I just got a new car from Mercedes-Benz of Boston and my saleperson is Gina. She is a very hreat person and helped me a lot to get a new car. Moreover, she has a lot of experience of saling ca More

by Solo2069388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2013 -

Mercedes-Benz of Boston responded

Thank you for your recommendation of Gina here at our Mercedes-Benz of Boston. I'm so happy to hear you had a great experience with Gina and that she was able to assist you with your purchase. Gina strives to provide her guests with the best customer service and your fantastic feedback is truly a testament to that. Thank you for your business and we look forward to serving your automotive needs for many years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 17, 2013

I recently purchased a new 2014 ML350 from Gina Julian. The whole experience could not have gone any smoother. Gina was extremely knowledgeable about not only the ML that I purchased, but the whole line More

by krose1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 18, 2013 -

Mercedes-Benz of Boston responded

Thank you, Kevin, for taking the time to recognize Gina. I'm thrilled to hear you found Gina to be friendly, professional and knowledgeable. Our team strives to provide our guests with a great experience from the moment they walk in our dealership. I know Gina will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 17, 2013

I just purchased my first car at Mercedes-Benz of Boston. I was nervous, as this is my first car and I wanted to di it right. Jeffery Tucker eased my fears and helped me buy a car that I love. He was very fr More

by boston86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Tucker
Oct 18, 2013 -

Mercedes-Benz of Boston responded

Thank you so much for taking the time to share your experience with Jeff. Jeff truly exemplifies professionalism and I’m so glad you’ve recognized his dedication to providing exceptional customer service. I'm delighted to know you had such an enjoyable visit, and will be certain to let Jeff know he is doing a wonderful job. Thank you again for your business and for choosing Mercedes-Benz of Boston for your automotive needs. Best, Jeff Davis General Manager Mercedes-Benz of Boston

October 17, 2013

I am a international student who just bought a new car here. Chip has helped me since first visiting. Even though I could not communicate well, He tried to understand me. Moreover,He has responded me ever More

by tanjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty
Oct 18, 2013 -

Mercedes-Benz of Boston responded

Thank you, Tanjay, for taking the time to share your feedback. I sincerely appreciate you taking the time to share your experience with Chip here at Mercedes-Benz of Boston. We value our guests feedback and I know Chip will appreciate your encouraging words. On behalf of our entire team here in Boston, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

October 16, 2013

I went to Mercedes Benz of Boston because they had the vehicle I wanted. I called and Dana was unbelievably helpful she gave me a price right away no games, and it was better than another I had been given More

by jjk110860
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Oct 18, 2013 -

Mercedes-Benz of Boston responded

I sincerely appreciate you taking the time to share your experience with Dana & Georgina here at Mercedes-Benz of Boston. We work very hard to provide our guests with the best customer experience, and it is always a delight to read that several of our team members are exceeding our guests' expectations. I will be certain to share your encouraging words with Dana & Georgina. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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