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Mercedes-Benz of Boston

Somerville, MA

4.9
2,319 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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259 McGrath Hwy

Somerville, MA

02143

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Showing 2,319 reviews

October 03, 2013

I was recommended to your dealership by Jose Vezga to see Rob Tinkham. I was very pleased with Rob's professionalism. After owning a Toyota for the last 20 years, I am very pleased to now own a 2014 Merced More

by mellom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jose Vezga
Oct 07, 2013 -

Mercedes-Benz of Boston responded

Thank you, Maria, for taking the time to write this great review. I truly appreciate your positive feedback and am so happy to know you found Rob to be friendly, respectful and professional. I know Rob will be so appreciative of your terrific recommendation. We value your business and look forward to serving your automotive needs for many more years to come! Kind Regards, Jeff Davis General Manager Mercedes-Benz of Boston

October 02, 2013

We are experienced car buyers and were looking for a pre-owned Mercedes GSK 350. Over a week or two, we phoned several dealers and checked on line. We had a tricky time getting dealers to even respond t More

by ellan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2013 -

Mercedes-Benz of Boston responded

Thank you, Ellan & Sandy, for taking the time to share your experience with Gina here at Mercedes-Benz of Boston. Knowing that Gina was able to make the purchase of your Mercedes-Benz GLK 350 an enjoyable experience makes what we do all worthwhile. Your kind words are truly appreciated. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 30, 2013

Maged Armanious made the car buying experience smooth and enjoyable. He gave me a great price on my CLA 250 that easily beat competitors. Maged is professional, friendly, and an expert in the cars he sells. More

by oberoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2013 -

Mercedes-Benz of Boston responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Mercedes-Benz of Boston strive to go above and beyond for our guests, and I’m so glad Maged was able to make purchasing your new Mercedes-Benz CLA 250 as smooth and enjoyable as possible. I’ll be sure to share this with Maged as I know he’ll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 30, 2013

I ordered a Mercedes CLA in June with Maged which finally came in! Maged was very responsive as far as keeping me updated. Considering the first CLA that arrived at the dealership was the same day I picked m More

by GabriellaH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Davis, AJ (Finance Department)
Sep 30, 2013 -

Mercedes-Benz of Boston responded

Gabriella, Thank you for taking the time to leave this positive feedback for us here at Mercedes-Benz of Boston. I'm very pleased to hear that your interaction with Maged & AJ had such excellent results. We strive to provide this level of service to each and every guest at our dealership, whether they are coming for sales or for service and I thank you for highlighting this. Thank you for your business and we look forward to being able to assist you again in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 28, 2013

Georgina helped us buy our first MB. She was friendly, knowledgeable with wonderful customer service. She even offered to pick us from home. She took time to explain the different components inside the ca More

by jmrphilips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
September 28, 2013

Pinch me: I'm used to the salesman's interest ending after I bought the car. And I'm used to buyer's regret after I drive it away. Neither happened this time! I bought a used 2012 GL450 from More

by Muhlburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Robinson
Sep 30, 2013 -

Mercedes-Benz of Boston responded

Thank you for taking the time to recognize Keith here at Mercedes-Benz of Boston. We’re so fortunate to have an excellent team here who truly represent the qualities The Herb Chambers Companies find most important when assisting our guests. Our Sales Associates are equipped with the knowledge of the vehicles and always strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 23, 2013

Paolo was very knowledgeable and helpful. He greeted me when I walked in and was very professional. He did an excellent job of walking me thru the car and its abundance of features. He answered my follow More

by CherylBoston
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
September 22, 2013

I would not hesitate to recommend Thanh for your next vehicle purchase. Thanh was a real professional and followed-up with you but never put any pressure on you to make a purchase. He sole job was to m More

by mercedesguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip McCarty, Thanh Nguyen
Sep 23, 2013 -

Mercedes-Benz of Boston responded

This is exactly the kind of feedback we love to hear from our guests! Thank you for taking the time to post such a kind review. Everyone here at Mercedes-Benz of Boston strive to go above and beyond for our guests, and I’m so glad Thanh & Chip were able to make purchasing your new Mercedes-Benz as smooth and enjoyable as possible. I’ll be sure to share this terrific review with them as I know they’ll appreciate the time you took to write it. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come. Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 17, 2013

I received an offer by e-mail from the dealership and decided to go in an see what they have to offer with no intentions of walking away a proud Mercedes Benz owner. I walked into the dealership with no More

by maritino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Sep 17, 2013 -

Mercedes-Benz of Boston responded

Andrew, I sincerely appreciate you posting such great comments about your experience with Georgina here at Mercedes-Benz of Boston. We work very hard to provide our guests’ with the best customer service, and it is always a delight to read that one of our team members is exceeding our guests’ expectations. Thank you for your awesome recommendation and we look forward to the opportunity to serve your automotive needs in the future! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

September 12, 2013

We had a really great experience buying our car at MB of Boston with Georgina Stavropoulos. She was professional, friendly, knowledgeable, and passionate about her cars. The sales process was easy, the tr More

by JayLegal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Georgina Stavropoulos
Sep 12, 2013 -

Mercedes-Benz of Boston responded

Thank you, Jay, for taking the time to share your kind words. I’m so happy to hear that Georgina was able to assist you with your new Mercedes-Benz. Here at Mercedes-Benz of Boston our entire team strives to provide a fantastic guest experience each and every time. I’ll be sure to pass on your kind words to Georgina as I know she will appreciate your fantastic recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jeff Davis General Manager Mercedes-Benz of Boston

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