Mercedes-Benz of Boston

We brought our C320 in for annual service. It needed a couple of additional items serviced which would take some additional time, but we had a plane to catch. The Service Advisor, Kim, had the additional couple of additional items serviced which would take some additional time, but we had a plane to catch. The Service Advisor, Kim, had the additional service completed within 15 minutes and we were on our way and made the flight. Great service! More

My husband switched to Herb Chambers from another Mercedes dealer quite a few years ago because of a service issue, as he has 2 Mercedes (company cars) and he personally drives a Maybach and I also h Mercedes dealer quite a few years ago because of a service issue, as he has 2 Mercedes (company cars) and he personally drives a Maybach and I also have a Mercedes. We were lucky enough to get Rob Tinkham as our salesperson as well as Nathan Haugh as our service advisor. These two gentleman consistently provide the highest quality of service possible. There professionalism, knowledge and promptness in addressing any and all of our issues is beyond compare. They both go above and beyond! They are truly an asset to the Herb Chambers establishment. Rob has gone as far as picking up and delivering to our home. Nathan, he's just awesome,he is so accommodating, he makes the whole service experience a pleasure. Because of these two gentleman we will continue to buy Mercedes from Chambers and continue to have all of our service work done there. More

In July, 2001 I purchased my E320 from Chambers Motorcars of Boston. From time to time, my car has required service. While I mentioned Stephen Lopes, I've really had great experience with all of the service of Boston. From time to time, my car has required service. While I mentioned Stephen Lopes, I've really had great experience with all of the service advisors, they've got my car in with short notice and taken care of me. They always keep me updated when I'm waiting or by telephone if I drop my car off. One time I stopped by for service, and my friend who is blind was with me. We got seperated. The dealership was busy as usual.One of the other service advisors helped my friend get to where I was. Needless to say, he was very impressed with the customer service at Chambers Motorcars. Keep up the good work guys and girls Best Regards, Ralph McKenna More

The appointment process was excellent with a follow up phone call to confirm the appointment on the day before. The check in went smoothly and quickly, which is most important when the customer is gettin phone call to confirm the appointment on the day before. The check in went smoothly and quickly, which is most important when the customer is getting off to work as I was. My service advisor,Enio Rebolo, listened to my concerns about my automobile and he was not in a rush. Enio kept me informed as the work was progressing and gave me timely updates. There were no surprises. When I picked up my automobile, Enio suggested that he would check into one minor point as a follow up. This is above and beyond what is expected. A great job Enio!!! Yes I would use Chambers Mercedes Benz again. Francis V More

They gave a great personalized service. The sales assts worked very well together and were willing to stay late and work around my schedule, they not only provided me with there work numbers but also their worked very well together and were willing to stay late and work around my schedule, they not only provided me with there work numbers but also their personal cell numbers for any questions I thought of after the office was closed, this was very much appreciated and allowed us to get the deal done in an efficient manner. More

Steve Schepici was a great salesperson with whom to work. He was fair, patient, and he did not pressure me while I was making a decision. In fact, he continually checked in to see what he could do to help. He was fair, patient, and he did not pressure me while I was making a decision. In fact, he continually checked in to see what he could do to help. He also made the purchasing transaction painless and made sure that I was being accommodated to the fullest extent on delivery of the vehicle. I'd recommend him to anyone looking to purchase a car More

I have now purchased 2 vehicles from Chambers Motorcars within the past 3 years and both experiences have been far better than I would have expected from any car dealership. I do realize that this is a Mer within the past 3 years and both experiences have been far better than I would have expected from any car dealership. I do realize that this is a Mercedes dealership and the service should be terrific -- however, I have been to other Mercedes dealerships in the area and have not had the same care and attention. We dealt specifically with Dennis Saint Aubin and he was on top of all the details from helping us look at different models to going over all aspects of the new car I finally did buy (trade-in, financing, service -- he helped with it all). I would and do recommend Chambers Motorcars -- they do go the extra mile to make your automotive purchase as painless as possible. More

Just the most recent of several years worth of very professional dealings with Chambers Motorcars. Have purchased four Mercedes and three Saabs from them, and always had terrific experiences. Respons professional dealings with Chambers Motorcars. Have purchased four Mercedes and three Saabs from them, and always had terrific experiences. Responsive, timely and straightforward. Enio (and others in the past)kept us apprised of the process, and kept to the time constraints that I needed to work within. The best. More

Thank you very much for helping us acquire our vehicle. David and the sales staff was extremely helpful and knowledgeable. David was quick to show us the available stock and we were able to find the car we David and the sales staff was extremely helpful and knowledgeable. David was quick to show us the available stock and we were able to find the car we wanted on the first trip to the dealer! David's enthusiasm was much appreciated along with his complete knowledge of the vehicle we purchased. This is our second car purchased at this dealership and we look forward to doing business with them in the future. Thank you. More

I would like to thank Dana and Kim. I purchased my first MB and my first car form HChambers Dealership and am very pleased, actually beyond pleased. I was greeted by Dana with great personality, knowledge a MB and my first car form HChambers Dealership and am very pleased, actually beyond pleased. I was greeted by Dana with great personality, knowledge and great customer vocus. She knew the R 500 beyond my thoughts and was great to deal with.She was. I then had the pleasure to deal with Kim in service and Barry who returned my call promptly and sent me in the right direction for service needs. Kim was again just like Dana, supportive,customer focused and professional. I have purchased many cars and have never had the pleasant experience I have been given with a dealership that I have had to this point. I look forward to dealing with the Somerville MB location for years to come. Thank you for all your support from the 3 of them and I will highly recommend my peers to this dealership. Thanks again. More