Mercedes-Benz of Boston

Just wanted to say that I had a Wonderful experience purchasing my first Mercedes at Chambers Motorcars of Boston in Somerville. The sales consultant Dennis Saint Aubin was great. He took the time to sh purchasing my first Mercedes at Chambers Motorcars of Boston in Somerville. The sales consultant Dennis Saint Aubin was great. He took the time to show me everything in the car on the test drive and when I picked up my Mercedes C300 he went over everything in the car again. He had a lot of patience with me because I had a lot of questions and he made sure I knew what every button was for in the car before I left the dealership. I even had to call him the next day because I forgot how to use the Bluetooth and he told me to come in and he showed me again. So if you are planning to buy a Mercedes, whether it will be your first or your 5th, I would highly recommend Dennis and Chambers Motorcars of Somerville. More

Herb Chambers Motorcars sets a new standard for excellence in service for all industries. I am always treated with respect, swiftly, and fairly. These guys truly care about serving people - unfor excellence in service for all industries. I am always treated with respect, swiftly, and fairly. These guys truly care about serving people - unfortunately this is rare among all companies that I deal with professionally and personally. I highly recommend this dealer and I am confident that you will be equally impressed. More

Went here for a service campaign on my vehicle (2003 Mercedes C230 Kompressor Sport Edition Sedan) which is a free service and they treated me like I was spending thousands of dollars for service. My S Mercedes C230 Kompressor Sport Edition Sedan) which is a free service and they treated me like I was spending thousands of dollars for service. My SA was Stephen Lopes and he was extremely friendly and professional -- he maintained contact with me regarding updates from beginning to end. I also asked Stephen if they could do me a favor and look at a few other issues I was concerned about and they did without charging me which I thought was the definition of perfect service. Car was done quickly, got picked up and went on my way -- seamless process. This is my place of choice regarding my car from now on. More

Dana Garcia has done exceptional job and showed the highest level of professionalism, honesty and integrity. Very knowledgeable and competent. Easy to work with and very pleasant to the customers. I en highest level of professionalism, honesty and integrity. Very knowledgeable and competent. Easy to work with and very pleasant to the customers. I enjoyed the whole experience and highly recommend the Herb Chambers Somerville without reservation. More

I visited several other dealerships before I came to Chambers Motorcars of Boston. They were up front and didn't have me there for hours. The staff was professional and courteous. I LOVE my Mercedes! Chambers Motorcars of Boston. They were up front and didn't have me there for hours. The staff was professional and courteous. I LOVE my Mercedes!!!! I want to drive it all the time. The took the time to find out what my needs were and to make sure I was happy. I would recommed this dealership to all my family and friends. Thank you for making my experience a good one! More

Thomas Parker was my sales consulton,and went above and beyond in his service to me and made my buying expierance very pleasurable,Todd Whitelaw was my initial contact through the inter net,and stayed in c beyond in his service to me and made my buying expierance very pleasurable,Todd Whitelaw was my initial contact through the inter net,and stayed in contact with me troughout the sales process,thanks to the both of you Carl More

Herb Chambers Motorcars, and Chip McCarty in particular, could not have been more professionals and willing meet my every need. When I picked up the car, it was immaculate and every aspect of the car was e could not have been more professionals and willing meet my every need. When I picked up the car, it was immaculate and every aspect of the car was explained. Chip knows his product inside and out! I would not hesitate sending anybody to Herb Chambers and Chip because I know they will receive top notch service. More

Chambers Motorcars; In 2000 I decided to lease Chambers Motorcars; In 2000 I decided to lease the car I have now. I called Flagship Motors, told a sales rep. what I wanted and within 48 Chambers Motorcars; In 2000 I decided to lease the car I have now. I called Flagship Motors, told a sales rep. what I wanted and within 48hrs. I was signing a lease. I got my initial service there then moved to Boston. On my first service visit in Boston I met Laura (Abbene) Bloom and the rest has become a "Reunion of Friends" rather than a frustrating service visit. It's both "why" and "how". I always call for an appointment and prefer to wait for my car, and should I need a loaner, no problem! I drive in and there's Wilfredo "Hello Doctor, how are you", then escorts me to my advisors office usually Laura(Service Director) now its Steve Lopes. While waiting I like to visit with Chip McCarty my salesman for a chat. Then a nice cup of coffee and before I know it every thing I wanted is done and has always been done right the first time. In summation, Chambers Motorcars treats my car and me with courtesy, professionalism and friendship. My car is my "pet". Anthony P. Scapicchio, M.D. More

Tom went way out of his way to service my wife and I - I've been trying for years to purchase a Mercedes from Herb and finally have!!!!!! I'm awaiting some accessories and a roof screen and Tom keeps me I've been trying for years to purchase a Mercedes from Herb and finally have!!!!!! I'm awaiting some accessories and a roof screen and Tom keeps me updated from day to day.... I've also been approved to visit Herb's Lexus facility here in Sharon on occassion........... More

The Herb Chambers of Sommerville service department, and Dawn, our service representative, provided not only quality workmanship in a timely manner and spectacular customer service, which you would expect f Dawn, our service representative, provided not only quality workmanship in a timely manner and spectacular customer service, which you would expect from a Mercedes service center, she went above and beyond in being completely thorough and honest with us on the work that needs to be done versus what work is "recommended". Rare do you find a service advisor honestly tell you what work is recommended, and what work will be needed in the future (such as brakes and other wear and tear items)but not entirely necessary at the moment. There was no attempt to "up sell" work for unnecessary repairs. This honest approach is most appreciated, versus the urgent messages that are usually associated with any time a car is brought into service. We have had a similar experience with another Herb Chambers dealership, Saab of Boston, which I believe lifts the Herb Chambers brand above the rest. Dawn, along with her service team, confirmed our trust in working with the Herb Chambers dealerships and are great ambassadors for the Mercedes Sommerville dealership! Thank you, Michael More