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Mercedes-Benz of Boston
Somerville, MA
2,312 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,312 reviews
February 24, 2025
Michael and his team worked hard to analyze verify and inform me the customer prior to performing any work. Thank you inform me the customer prior to performing any work. Thank you More
by Carrolmalcolm
Employees Worked With
February 24, 2025
I enjoy going the Somerville Dealership because my car advisor Schneider values me as a customer. He sends service reminders constantly and goes above and beyond to help customers. He is very professi advisor Schneider values me as a customer. He sends service reminders constantly and goes above and beyond to help customers. He is very professional and kind. I had a station wagon Bentz and just purchased another one. More
by Beatrice Falaise
February 23, 2025
It was a fantastic experience buying a car at Mercedes-Benz of Boston. Bertrand and his team were friendly, easy to talk to, knowledgeable and kind. We had a terrific experience and highly recomm Mercedes-Benz of Boston. Bertrand and his team were friendly, easy to talk to, knowledgeable and kind. We had a terrific experience and highly recommend. More
by beamsmeg
Employees Worked With
February 22, 2025
Jadson provided exceptional service during my visit to Mercedes when I had a flat tire. He was quick to assess the situation, making sure the tire was replaced efficiently and without any hassle. His prof Mercedes when I had a flat tire. He was quick to assess the situation, making sure the tire was replaced efficiently and without any hassle. His professionalism and friendly attitude made the whole experience stress-free, and I left the service center feeling well taken care of. More
by Caroline B.
Employees Worked With
February 22, 2025
Schneider was so helpful in helping me with my car! Always a pleasure working with him! Always a pleasure working with him! More
by GeeBee
Employees Worked With
February 22, 2025
Wonderful experience! Absolutely seamless from start to finish, both sales and finance were the best experience with a dealership I’ve had in 25 years! Absolutely seamless from start to finish, both sales and finance were the best experience with a dealership I’ve had in 25 years! More
by meharlowe
February 20, 2025
I’ve purchased and had cars serviced at MB of Boston for over 10 years. I have always felt their treatment of me and the service of my cat was first class….never been disappointed. over 10 years. I have always felt their treatment of me and the service of my cat was first class….never been disappointed. More
by Jim Tempero
February 19, 2025
Albert is phenomenal and gives the absolute best service. He is the reason why I go to Herb Chambers. He is a huge asset to the company. He is the reason why I go to Herb Chambers. He is a huge asset to the company. More
by normang212
Employees Worked With
February 18, 2025
I've been dealing with Patrick for years and the dealership in general for over 20 years. It's expensive but that's more a function of Mercedes itself. The availability of a loaner vehicle is a majo dealership in general for over 20 years. It's expensive but that's more a function of Mercedes itself. The availability of a loaner vehicle is a major plus. More
by auduberry1
Employees Worked With
February 16, 2025
Patrick was very concerned with the problem I was having with my Glc300 when I explained the situation and set up an appointment which was convenient for me with my Glc300 when I explained the situation and set up an appointment which was convenient for me More
by lordan1958
Employees Worked With
