Mercedes-Benz of Brooklyn

I was please with serving for 12 months. However , I was very upset with car wash. My car was actually more dirty than when I drove into your establishment . How could this be?! I waited an extended time to very upset with car wash. My car was actually more dirty than when I drove into your establishment . How could this be?! I waited an extended time to get my car after I paid the Cashier. My car was filthy when I got it More

Friendly, accommodating staff , easy to talk to and understands the needs of the customer. Always available for questions and persistent but not annoying kind of reminder about appointments. understands the needs of the customer. Always available for questions and persistent but not annoying kind of reminder about appointments. More

Ronnie is an exceptional representation of Mercedes Benz. Not only did I receive a thorough overview of options, but Ronnie’s stellar communication allowed me the education and comfort needed to choose the r Not only did I receive a thorough overview of options, but Ronnie’s stellar communication allowed me the education and comfort needed to choose the right vehicle for my family. I am impressed and will continue to shop at Mercedes because of my experience with him. Thank you. More

Thank Jonson- for sealing me from a nother dealership He was very prompt and professional .answered all my questions . he was an exceptional sales person who stole me away from the dealer at RVC to come a He was very prompt and professional .answered all my questions . he was an exceptional sales person who stole me away from the dealer at RVC to come all the way to Brooklyn. More

Technician broke the fule pump while doing the repaire. Worst place ever. Be very worry to get your car serviced/worked on there They charge a lot, they damage your car and then they make you pay for it. Worst place ever. Be very worry to get your car serviced/worked on there They charge a lot, they damage your car and then they make you pay for it. In addition, they do not care at all if they put your life in danger (because of their bad repair service). Think twice before going there!! More

I must say thanks to Marian Liuke for the professional way she took care of the problem I had with my GLA 250 and I must also say thanks to the service department for the good job they did . way she took care of the problem I had with my GLA 250 and I must also say thanks to the service department for the good job they did . More

Very professional and courteous Christine was caring Very professional and courteous Christine was caring professional and helpful was taken on time my car was serviced in a timely manner thank you for Very professional and courteous Christine was caring professional and helpful was taken on time my car was serviced in a timely manner thank you for caring More

quick and efficient i thought it was going to be an all day thing....i was in and out in less than 2 hours and everyone was very nice and and helpful...i came in for year i thought it was going to be an all day thing....i was in and out in less than 2 hours and everyone was very nice and and helpful...i came in for yearly maintenance and inspection sticker but then they had one of the tech guys teach me how to use some features i didnt undertand very helpful ...im very pleasee More

Service was good, we dealt with Bin. He was helpful and very pleasant. We will definitely consider coming back for service. Thank you for your help! very pleasant. We will definitely consider coming back for service. Thank you for your help! More

My experience was just a fantastic, from the moment I walked into the showroom, My salesman Jay Dari was very helpful and kept me up to date at all times.Bought previous cars at a different dealer but wi walked into the showroom, My salesman Jay Dari was very helpful and kept me up to date at all times.Bought previous cars at a different dealer but will go back and recommend Mercedes-Benz of Brooklyn. More