Mercedes-Benz of Brooklyn

Very nice peoples helpful I almost worlk away from the place when Olivia chalet make me change mine and make the deal happened. Thanks again I feel so happy to get my new car and I recommend you guys to place when Olivia chalet make me change mine and make the deal happened. Thanks again I feel so happy to get my new car and I recommend you guys to visit when you decided to buying a 🚘 More

It's a shame their body shop manager is gone. That man was so professional and always went above and beyond every time I went in. That man was so professional and always went above and beyond every time I went in. More

Helped and assisted with all my needs thank your Jason for addressing my concerns , and thanks to the managers that made my dreams come true amazing staff for addressing my concerns , and thanks to the managers that made my dreams come true amazing staff More

Gary is the best! He is professional and friendly. He helped find the perfect car for me. Made the process pretty smooth and straightforward! Jason and Alec were great as well - very helpful! Jason also helped find the perfect car for me. Made the process pretty smooth and straightforward! Jason and Alec were great as well - very helpful! Jason also reached out to follow up with me on a few occasions. They're all very personable. Thank you guys for all your help! Definitely had a better experience at MB of Brooklyn compared to the ones I've visited on Long Island! More

Horrible sales service. Walked in and was not greeted by anyone and had to asked for help. Tried to look at the GLS and the salesperson made all kind of assumptions including asking me if I’m sure I can af anyone and had to asked for help. Tried to look at the GLS and the salesperson made all kind of assumptions including asking me if I’m sure I can afford a car like this (because I’m relatively young I guess) Would never shop or buy a car from this dealership. Very unpleasant experience. More

It used to be a great dealership but when I went to buy a van I was met with one of the most disgusting sales tactics I’ve seen in my 20+ years of buying from Mercedes for my business. After signing the cont van I was met with one of the most disgusting sales tactics I’ve seen in my 20+ years of buying from Mercedes for my business. After signing the contract and agreeing to a price on it, the salesman called me saying that the general manager, William Beradino, said I won’t be able to pick up the van unless I pay $5000 over the sticker price. This was after signing the contract with the agreed amount. After threatening them with a lawsuit, the next day they agreed to give me the van. This was beyond disrespectful and deceitful. I filed a complaint with corporate Mercedes and I suggest you do the same if you are met with this behavior. More

Christine P is the best!! She assisted me with my vehicle, she’s so knowledgeable and helpful. Very happy with the Great service she provided!! Thank you! vehicle, she’s so knowledgeable and helpful. Very happy with the Great service she provided!! Thank you! More

It's now the third week of multiple calls to the Brooklyn Mercedes-Benz Service Department and I have yet to even talk to an advisor! I'm always routed to an answering service and after leaving a message th Mercedes-Benz Service Department and I have yet to even talk to an advisor! I'm always routed to an answering service and after leaving a message they never reply. This is extremely frustrating and a waste of precious time. Mercedes ought to be professional and live up to their brand... More

March 13 2021 I went in was told a 2018 car was 48k with tax and fees of 4500 they asked me for 10 k down payment on a used pre owned car after they took my money they let me test drive it had me there for tax and fees of 4500 they asked me for 10 k down payment on a used pre owned car after they took my money they let me test drive it had me there for 8 hrs to then say the car after fees and everything would come out to 78,000 usd please avoid at all cost to not go to this dealership they will rob you and smile at your face and kids while knowing the wrong they do I will post everyday day to save as many people from experiencing the nightmare I went threw today this location should be shut down or change the employees warning do not go here please silver star motors of queens warned me and didn’t believe them please do not go here More

Short and informative review so you know what type of place you’re dealing with. I wanted to buy a Mercedes for a price $1000 less than the rate online, shouldn’t have been a problem, except they told m place you’re dealing with. I wanted to buy a Mercedes for a price $1000 less than the rate online, shouldn’t have been a problem, except they told me they can’t budge on the price at all (no worries, won’t bore you with the insane process this was). Two days later, the car is discounted online for less than I offere. So I click on the “purchase car here”, and go through the necessary paper work. I get a receipt, that was on Saturday. Monday, I get a text from their office, I tell them I’ll bring a certified check on Friday. Couldn’t speak on the phone until later on as I’m a really busy Dentist. Call the guy later, doesn’t respond, but later texts me that the car has been sold...SORRY. What is the point of the “buy this car now” button, if it doesn’t actually mean anything. You can SLITHER your way out of anything, but anyone reading this will know that you are doing BAD business. That’s just not the way it’s done. No remorse, God forbid an “I’m sorry pal”. Just do yourself a favor and go to Manhattan or the suburbs to buy your car. Why give your money to people like this? Just looking out for the next poor schmuck that hopefully won’t waste so much of their precious time More