Mercedes-Benz of Brooklyn

Great Service Quick and professional service.we spend less then a half an hour. I forgot some of my things in my old car and Andy helped me to find it.He was very Quick and professional service.we spend less then a half an hour. I forgot some of my things in my old car and Andy helped me to find it.He was very polite. More

Non stressful enviroment Professional service and friendly staff as soon as you enter the building you feel at home and available snacks and water available really pleasant en Professional service and friendly staff as soon as you enter the building you feel at home and available snacks and water available really pleasant enviroment More

Quick and courteous. Service rep was most helpful as he has been in all the times that I have been there. His advice in regard to the maintenance plan was clear and assist Service rep was most helpful as he has been in all the times that I have been there. His advice in regard to the maintenance plan was clear and assisted in my decision regarding a renewal. More

GREAT and PROFESSIONAL EXPERIENCE We have been with Brooklyn Mercedes Benz Service for nearly 7 years now. For so many years my interactions are positive, service is efficient, detail We have been with Brooklyn Mercedes Benz Service for nearly 7 years now. For so many years my interactions are positive, service is efficient, detailed and professional. Enjoy bringing the car in for service and renewing my lease each time!!! More

Easy used car purchase Jerry was very helpful in a of purchase CPO C300. He was able to easily navigate some of our license issues and was able to find time for us around bu Jerry was very helpful in a of purchase CPO C300. He was able to easily navigate some of our license issues and was able to find time for us around busy work schedules. More

Excellent and the service provider was very informative, he I had an very satisfactory experience with Brooklyn Mercedes Benz Service Center. The staff was friendly, their service was extremely prompt and I loo I had an very satisfactory experience with Brooklyn Mercedes Benz Service Center. The staff was friendly, their service was extremely prompt and I look forward to seeing them again soon for all of my service needs. More

You guys are very consistent and on point with the work Consistency is key and you guys seem to never let me down, hello since day one I’ve been coming here for years and you’ve guys treated me just like f Consistency is key and you guys seem to never let me down, hello since day one I’ve been coming here for years and you’ve guys treated me just like family. More

Made my day Everyone here was so friendly and welcoming as I entered the service department. I came in with a compliant regarding my car and I was treated with su Everyone here was so friendly and welcoming as I entered the service department. I came in with a compliant regarding my car and I was treated with such courtesy and reassurance that everything would be fine. I would definitely recommend this dealership to others More

Great dealership I had a problem with with my radio entertainment for and I took my car into service, I met with service agents chen, who was very aware of the situati I had a problem with with my radio entertainment for and I took my car into service, I met with service agents chen, who was very aware of the situation, after taking my car into service, he continued to stay in contact with me, helping me feel at ease. My car was easy the next day, receiving a text from agent chen. I was very pleased with the work that was done to my vehicle and was very pleased with agent chen customer service and his generousness. More

Kenny Singh was my service writer, by far the best adviser that I've had in the seven years I've been going to Mercedes-Benz of Brooklyn. Kenny communicated wit was my service writer, by far the best adviser that I've had in the seven years I've been going to Mercedes-Benz of Brooklyn. Kenny communicated with me every step of the way, was very understanding to my concerns and was very reassuring. More