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Mercedes-Benz of Brooklyn

Brooklyn, NY

3.8
997 Reviews

1800 Shore Parkway

Brooklyn, NY

11214

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Showing 997 reviews

December 20, 2013

Excellent costumer service carol made me feel very welcome and comfortable. The staff was great and the service process went very fast .I would recommend anyone to do business at Mercedes benz of broo More

by sharone15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
carol
December 20, 2013

Scheduling my service appointment over the phone was easy & took less than a minute. Joseph Modica greeted me (at 8am...), very friendly & professional. Explained the service they were going to perform & I More

by Jeffmo79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Modica
December 18, 2013

The service rep Joe was fantastic. He told me it would be 1-1/2 hours and it was exactly. Everyone at the dealer calls you sir and I received total respect from top to bottom. More

by bobbypec
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe - Sevice rep
December 17, 2013

Entire staff was great!Warm welcome! Comfortable wait! Great send off! Carol was fantastic!!!! Thanks for the courtesy car and treating me like a new car! Loved the experience! Happy holidays to all. More

by gpanamav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Marin
December 16, 2013

What can I say except Thank you for making our experience enjoyable. I Don't know anywhere else where I can call a sales man at 3pm one day and then pick up the exact car I wanted with extra option and maint More

by mph172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 14, 2013

I have been buying the Mercedes brand for over 20 years, and have had a relationship with Stephen McCloskey for all of that time. His knowledge of the brand, attention to detail, and overall commitment to s More

by sbergman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 13, 2013

My experience with Mrs C Morin is great when every I call or stop by she is always very helpful to my need for my ML350 this is my third truck from them and it been a pleasure to have her as my service advis More

by Chazz58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 12, 2013

This dealership was great. All the staff were friendly and helpful. The salesmen that helped us was Jerry Petitto. We were at the dealership for a few hours between test driving the vehicle we were inte More

by amccj8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dave bode, Jerry Petitto
December 05, 2013

Mr. Day was extremely helpful from the moment I walked in to the purchase of the vehicle. He is extremely professional and will answer your questions at any hour of the day! I am thrilled with my car and the More

by Sophia24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
December 04, 2013

John was very courtesy and thorough in reviewing the service needs for our vehicle. The other staff members were friendly, and our wait was minimal. I will definitely continue coming here for all my fut More

by Cashs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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