Mercedes-Benz of Brooklyn

Luis Romano is the consummate professional. My wife and I leased an ML350 in 2011 and we couldn’t be happier with our decision (thanks to Louis). Louis was incredibly patient with us as this was our first ca leased an ML350 in 2011 and we couldn’t be happier with our decision (thanks to Louis). Louis was incredibly patient with us as this was our first car lease. He was always easily accessible and willing to answer all of our questions. Louis went above and beyond to ensure that we had a positive experience with Mercedes-Benz and for that we’re very grateful. Most importantly, we look forward to working with him and the great team at Mercedes-Benz again when our lease expires in 2014. More

I was visit the sevise Dept on this Monday.John is very nice and did his Great job for me.Thanks a lot!! Xie,JingYao(Karen) nice and did his Great job for me.Thanks a lot!! Xie,JingYao(Karen) More

I had a very good experience working with Bentley. I came in and he laid out all my options which at first I couldn't afford. But he kept in touch by phone and e-mail and he kept working to get me the came in and he laid out all my options which at first I couldn't afford. But he kept in touch by phone and e-mail and he kept working to get me the deal I could afford. I would definitely do business with him again. More

I have been going to this dealership since 1992 for either a purchase or service. Most of these years I had the pleasure of having Carol Morin as my service advisor. Carol is knowledgable and efficient either a purchase or service. Most of these years I had the pleasure of having Carol Morin as my service advisor. Carol is knowledgable and efficient. She makes a point to remember you by name and greet you with a friendly smile. If I had an emergency with my vehicle she will take me in right away without an appointment and resolve my problem immediately. That is real service especially at a time when you need it. I highly recommend this dealership for their cars and the service that they provide. More

Michael King is a great example of how a salesman listen's to all of your needs in a vehicle. My overall experience at mercedes benz of brooklyn was exceptional. listen's to all of your needs in a vehicle. My overall experience at mercedes benz of brooklyn was exceptional. More

Caroline is always very helpful. Staff is very nice and friendly. Great thing that they open on Saturday. Their service is the best I've ever been too. Thank you friendly. Great thing that they open on Saturday. Their service is the best I've ever been too. Thank you More

Not every dealership you go into makes you feel at home and like family, but Sovereign Mercedes-Benz in Brooklyn under the management of Chrisitan Charvet is a class act a true All-Star team of professiona and like family, but Sovereign Mercedes-Benz in Brooklyn under the management of Chrisitan Charvet is a class act a true All-Star team of professionals. I leased a S550 and besides being in love with my car and the ride, I'm even more impressed with the way I was treated from the moment I walked in and every service visit thereafter. Lu Neng and Christian Charvet were both amazing walking me through the entire process from inception through delivery of the vehicle. Chrisitian always takes the time to ask me about my vehicle, the experience and is available to address my every concern. So far I must say both the vehicle and the service are flawless. I highly recommend you go see this great team led by Christian and their impressive luxury vehicles, they will make you feel good about your purchase and you will walk away educated and extremely satisfied, as i was and many of my friends I have referred since. More

Both Luigi and Lou, the sales manager were very informative and accommodating. I bought a great pre-owned car, that is like new, at a great price. Luigi and Lou were pleasant to work with, follow informative and accommodating. I bought a great pre-owned car, that is like new, at a great price. Luigi and Lou were pleasant to work with, followed thru on all inquires, and were negotiable - it was a win win deal all around. More

Joe on roadside is always willing to help me by coming to my assistance no matter where I am. he is prompt and very capable. I feel I can always rely on him. Carol has always given us great service, making my assistance no matter where I am. he is prompt and very capable. I feel I can always rely on him. Carol has always given us great service, making the experience of fixing and servicing my car painless. She is kind, courteous and efficient in expediting the work to be done. I highly recommend both of these individuals. Dr. Antoine Jebran More

I have bought two cars from Bentley he is professional patient and easy to talk with.He is always there for me especially after SANDY he took the time to find me the right E350 at the right price! patient and easy to talk with.He is always there for me especially after SANDY he took the time to find me the right E350 at the right price! More