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Mercedes-Benz of Buckhead

Atlanta, GA

Overview
Reviews
4.5
1,110 Reviews
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2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 1,110 reviews

May 20, 2026

Service Advisor Luis took wonderful care of my vehicle. Thank you to him and his team for getting my vehicle safely back on the road. I will definitely be back. More

by Amanda Lamons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Andrade
Report | Print
May 19, 2026

Chloe was very professional and didn't allow us to have a long wait. Communication was very clear and transportation to and from the house helped us to pick.up the vehicle. More

by Moshmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Report | Print
May 17, 2026

Purchased in November; still no proper paperwork. Brandon Thompson and Jay Williams are extremely unprofessional and difficult. More

by Flewthecoop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Thompson
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May 22, 2026 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the sales department and the paperwork you are requesting. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

May 17, 2026

Thomas Rees, Tom Kim, and Ms. Carter gave me the best experience ever buying a new car from a dealer. Why? All three showed that they really cared about the right car for ME. They More

by maryfdaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Rees, Tom Kim, Ms. Carter
Report | Print
May 16, 2026

The service department is quite good and very efficient. They give good or advice about your car. The quality of service is outstanding. Michael Goggins is first class! More

by Myvettemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goggins
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May 15, 2026

Very professional at rendering customer services and greeting customers. Advisor was very knowledgeable of mechanical issues and services. Explained in detail about future problems and car needs.. More

by Deanorob1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Goggins
Report | Print
May 16, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we're happy to hear you had such a positive experience with our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2026

Jason, my service advisor took great care of us! He got back to us with updates and made sure everything was handled. More

by Kcdickenson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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May 20, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 09, 2026

Absolutely love coming to this service center. I always get phenomenal service and usually quick More

by SPRATZ23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Troy
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May 20, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 08, 2026

Best Service ! !! All the employees are helpful, friendly and kind. Best part of my day today great service refreshing., More

by cindycarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo, Nick, and Tom
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May 15, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 08, 2026

Excellent service and very prompt communication. Always are very clear with explaining issues and recommended steps. Highly recommend! More

by Rob.kozloski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
May 15, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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