Mercedes-Benz of Buckhead

Overall pretty good experience. I dont have any complaints. They met my price and delivered a good quality used automobile. They did not attempt to "high" pressure sale us. We took a couple of d complaints. They met my price and delivered a good quality used automobile. They did not attempt to "high" pressure sale us. We took a couple of days and came back and made the purchase. They were very thorough in orienting us with our new automobile. More

Overall, my experience with Buckhead Mercedes was very positive. I left with the feeling that Both Georgia and Tiffany worked to provide me with the vest terms available. As a repeat customer, I feel li positive. I left with the feeling that Both Georgia and Tiffany worked to provide me with the vest terms available. As a repeat customer, I feel like they really value my business and worked hard to retain it. I have recommended Buckhead Mercedes to friends, family and business associates, and those that have bought or leased from Bickhead have enjoyed similar experiences. Thanks again Georgia and Tiffany! More

Purchased a CPO GL320 on a trade. Despite being obligated by law to charge me tax on this out of state transaction, and telling me three times and in writing that they did include the sales tax, I obligated by law to charge me tax on this out of state transaction, and telling me three times and in writing that they did include the sales tax, I learned when I went to register the car in my home state, that only $350 of tax had been sent to the state. So, their error resulted in me having to unexpectedly fork out another $2400 in taxes. Not a great surprise. I must say, that despite their error and their lack of commitment to fix their mistake, everyone I dealt with were very nice people. Just wish they honored their word. More

I enjoyed working with Georgia and Emily on purchasing my new car. They were a great team. Emily went above and beyond to fulfill our needs as a family. They were very responsive when we called to make an a new car. They were a great team. Emily went above and beyond to fulfill our needs as a family. They were very responsive when we called to make an appointment. They ordered the add-ons as promised. The car electronic system still has some issues which I am going back in next week to resolve. This is a pain and I don't understand why it could not be fixed the first time. Everyone is very friendly. I do like the sales approach - its not as hard as other car dealerships. We were greeted upon entry of the dealership. More

My recent experience with Mercedes-Benz of Buckhead was impeccable from inception to delivery to my front door! The salesman assisted me in locating the perfect C-class for my son, who is away in college. impeccable from inception to delivery to my front door! The salesman assisted me in locating the perfect C-class for my son, who is away in college. He will be home for Christmas and will be taking it back to school. The staff at Mercedes-Benz of Buckhead is customer-friendly, courteous and knowledgeable of the customer’s needs. The salesman, Philip Black worked diligently in locating a car for my son, as I travel 95% of the time, and didn’t have the time to run from dealer to dealer. I was truly amazed at the C240W, which Philip located and how clean it was. They worked with me on a great price and we sealed the deal! Nonetheless, I appreciate them working with me, as I am very persnickety and detailed-oriented. Overall, I would recommend Mercedes-Benz of Buckhead to my colleagues and friends, and currently, take my E-class there for service and receive great service from staff, when I present. I usually deal with Rick Nuzzo, who provides outstanding service and has excellent customer service skills. Keep up the great work over there everyone! :) More

Mercedes-Benz of Buckhead and Mr. Michael Goggins provided excellent service when I have taken my car in for repairs. I would highly recommend using Michael Goggins as your service consultant. He d provided excellent service when I have taken my car in for repairs. I would highly recommend using Michael Goggins as your service consultant. He does an outstanding job in scheduling your car for repairs and keeping you informed of the necessary repairs that need to be done. The combination of Michael Goggins as your service consultant and Mercedes-Benz of Buckhead puts your mind at ease when you are having repairs done on your car. You know they will be done correctly and on time at a reasonable price. More

John was prompt to respond to my web based inquiry regarding the purchase of a new Mercedes. He provided detailed information within a day of my inquiry. His offer was reasonable. His quick respons regarding the purchase of a new Mercedes. He provided detailed information within a day of my inquiry. His offer was reasonable. His quick response was key to my decision to purchase my new vehicle at Mercedes Buckhead. Once purchased, Christopher Dunn took the time to explain all of the vehicle features which was very helpful. More

From the first visit, I was assured by the Sales Manager, Tiffany Odom, that the process would be easy and comfortable. She was correct. My experience was outstanding. The customer service and assurances Tiffany Odom, that the process would be easy and comfortable. She was correct. My experience was outstanding. The customer service and assurances were well represented. My sales representative was extremely kind and helpful, making sure all of my needs were met. Finally, the Finance Manager, Sharon Thompson, had everything in order when I arrived and the process was quick and easy. Lastly, I was very surprised and encouraged by having my initial meeting with the Sales Manager. She made me feel important from the beginning and assured me the dealership was here to help this process go smoothly. It was impressive and an unexpected pleasure. Thank you Mercedes-Benz of Buckhead. More

This is my fifth Mercedes E class and my third dealership. Hee Soo Hong referred my husband to George Kaneiwa when he told him I would be trading my car soon. George was a pleasure to work with , dealership. Hee Soo Hong referred my husband to George Kaneiwa when he told him I would be trading my car soon. George was a pleasure to work with , and I especially appreciate that he did not try to sell me something I did not want - like a bigger engine or bigger car. George answered all questions with knowledge and presented pros and cons to consider when comparing an suv with a sedan. The whole process was very smooth and the price was as expected. George has followed through by phone and email to check on my experience and remind me to activate my mbrace - which I had surely forgotten to do. I'm happy to find such a good car-shopping and servicing experience close to home, and thanks to Hoo Soo Hong for referring us to George. More

Found CPO vehicle listed on internet. Sent in e-mail inquiry and a few days later I bought vehicle at a fair price. Everyone at dealership very nice and courteous. Michael Hirth and Sharon Thompson work inquiry and a few days later I bought vehicle at a fair price. Everyone at dealership very nice and courteous. Michael Hirth and Sharon Thompson worked with me to finalize the deal. Highly recommend. More