Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Buckhead
Atlanta, GA
1,194 Reviews
The team at Mercedes-Benz of Buckhead would like to welcome you to our dealership in Atlanta, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mercedes-Benz vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Atlanta, you can always count on the professional technicians in our Mercedes-Benz service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Atlanta count on the high-quality vehicles and services found at Mercedes-Benz of Buckhead, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,194 reviews
November 12, 2009
on the same car, the price went up when my girlfriend brought it in to be repaired even thoug no extra work was done. ( I brought it in a week earlier)Atlhough, the dealership was no longer willing to s brought it in to be repaired even thoug no extra work was done. ( I brought it in a week earlier)Atlhough, the dealership was no longer willing to sell her the just parts she needed. She would have to buy everything around it too. We went to someone else who didn't try to screw us. More
by atldoc
Employees Worked With
Kevin
July 25, 2009
I have always taken my MB to RBM of Atlanta but had my car towed to Mercedes of Buckhead after I had an accident. I can not believe the horrible customer service at this dealer. The people act like they car towed to Mercedes of Buckhead after I had an accident. I can not believe the horrible customer service at this dealer. The people act like they work at a Kia dealership. They kept my car 2 weeks and would not give me a loaner car until my insurance approved the work and then they CHARGED me for the loaner!!! They hid the fees as "sublet charges - 300.00!" NEVER go here for sales or service!! The vibe everyone has is almost evil. I can not believe they are still in business. I plan on following up with Juanita Baranco, co-owner of the dealership, but I am sure she could care less. BTW, I had 2 tires and wheels replaced with an alignment and it was 2260.00! Go to RBM, Atlanta's original MB dealership. I could go on and on... I had a friend accompany me both times I was at the dealership to witness the lack of customer response and they could not believe it. More
by bluemaze01
Employees Worked With
Anthony Graham
October 15, 2003
Came into dealership while comparing the S430 to the Lexus LS430. Told the salesman that we would like to drive the S430. Salesman was totally obnoxious when we told him had narrowed our choice down t Lexus LS430. Told the salesman that we would like to drive the S430. Salesman was totally obnoxious when we told him had narrowed our choice down to the S and LS. After the salesman told me that "Not all S models come with navigation" and I corrected him, he guided us back to the dealership (while my partner was driving and I had not even had a chance yet) and went on to help another customer. More
by mfullmer
