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Mercedes-Benz of Buckhead

Atlanta, GA

Overview
Reviews
4.5
1,127 Reviews
The team at Mercedes-Benz of Buckhead would like to welcome you to our dealership in Atlanta, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mercedes-Benz vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Atlanta, you can always count on the professional technicians in our Mercedes-Benz service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Atlanta count on the high-quality vehicles and services found at Mercedes-Benz of Buckhead, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 1,127 reviews

December 31, 2025

Always great experiance at MBOB, Mark is great and very accommodating he goes the extra mile More

by meekergd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
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Jan 04, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with Mark! Feel free to reach out to us if you need anything. Have a wonderful day.

December 31, 2025

The service was excellent and efficient. i understood exactly what was to be done without surprise when my car was delivered to me.. Jason King was courteous and thorough in explaining what More

by htidwel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason King
Report | Print
Jan 04, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2025

This is the second time I have had service done and it has taken an exorbitant amount of time for repairs not to mention they told me I had a rim that was front driver side rim that was bent and a rear ti More

by walt377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chloe
Report | Print
Dec 30, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the time it took to complete the service during the power outage. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards,   Roger Kaiser General Manager rkaiser@group1auto.com

December 27, 2025

Great service, great service advisor . I love Benz of Buckhead ❤️❤️❤️❤️❤️❤️Accolades to Jason King my service guy More

by vbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason King
Report | Print
Dec 30, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2025

I've had a great experience with each visit. MBUX Buckhead always deliver great customer service, they are very efficient, and the use of technology to communicate inspection findings is very h More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Weaver, Dumas Andre
Report | Print
Dec 28, 2025 -

Mercedes-Benz of Buckhead responded

Hi Joan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2025

New management rules are being implemented to local loyal customers who are dissatisfied with their services and this location will lose business More

by ericchatfield4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Dec 30, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

December 24, 2025

Price changed $500 from March to December on same service. Apparently under new ownership reason for price change. Had appointment for 11am Monday morning. Car didn’t get inspected until Tuesday at 4 More

by MAINTAIN54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joao
Report | Print
Dec 30, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the pricing and time it took to complete the service. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

December 24, 2025

My service advisor, Joao, is extremely helpful, patient and kind. His customer service is exceptional! More

by nblu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao
Report | Print
Dec 25, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Buckhead! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 23, 2025

Reginald was so efficient and helpful. Service was completed on time. Provided a lift to another location. More

by lpc_s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald
Report | Print
Dec 24, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 23, 2025

Luis the Service advisor is fantastic always explains service and gets it done. Thank you for having him. More

by Neilby2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Dec 24, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to Luis here at Mercedes-Benz of Buckhead! We do hope we can be of assistance in the future. Take care!

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