
Mercedes-Benz of Buckhead
Atlanta, GA
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My service agent was excellent!Courteous, explained all My service agent was excellent! Courteous, explained all the issues. Everything was fixed. I don't have more words, so just adding this sentence to My service agent was excellent! Courteous, explained all the issues. Everything was fixed. I don't have more words, so just adding this sentence to finish. More
Phone service is the worst in the world i called 3 times. left voice mail. no one call me back the girl answered my phone said they don't answer because they always busy i called 3 times. left voice mail. no one call me back the girl answered my phone said they don't answer because they always busy More
Be prepared to be interrogated by Jason one of the managers there about why you are looking to buy a specific car. I was looking at the GT63S. Apparently saying that you like the way it sounds compare managers there about why you are looking to buy a specific car. I was looking at the GT63S. Apparently saying that you like the way it sounds compared to a 53 or a regular 63 is a red flag. Oh and by the way yeah be prepared to provide proof that you can buy it. I wanted to pay cash but apparently he would not let me even test drive without proof that I had the cash on hand. Felt so profiled and disrespected. I will #neverBuyaMercedes from Mercedes of Buckhead! More
This is a very busy dealership in a busy part of town. It’s not easy getting in and out due to the traffic but I’m glad I made the effort. Fred took very good care of me. It’s not easy getting in and out due to the traffic but I’m glad I made the effort. Fred took very good care of me. More
We use this dealership to service our Mercedes cars solely because of the great service and attention we receive from our service manager Hee Soo Hong. He is the best!! solely because of the great service and attention we receive from our service manager Hee Soo Hong. He is the best!! More
The service manager Mr Tony NardoneWas professional,and The service manager Mr Tony Nardone Was professional,and knowledgeable His staff was helpful and attentive The communication between us dur The service manager Mr Tony Nardone Was professional,and knowledgeable His staff was helpful and attentive The communication between us during this process made it a stress free experience I would recommend this dealership and service department to all Mercedes owners More
The process to schedule an appointment was easy. Upon arrival the staff was friendly and efficient. They made me comfortable while I waited. Will definitely use them again. arrival the staff was friendly and efficient. They made me comfortable while I waited. Will definitely use them again. More
Great experience! The maintenance was completed on time and the work was excellent. Jason made sure all of my concerns were addressed.Thanks Jason King and the work was excellent. Jason made sure all of my concerns were addressed.Thanks Jason King More