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Mercedes-Benz of Buckhead

Atlanta, GA

4.4
822 Reviews
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2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 822 reviews

December 08, 2018

Best Mercedes Salesperson Ever Malcolm Mackey is the reason why I have leased/purchased my last 4 MBs from Mercedes Benz of Buckhead. Malcolm preps before I arrive, has vehicles re More

by Alexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiny Nardone, my A+++ service advisor, Malcolm Mackey, David Maldonado
Dec 10, 2018 -

Mercedes-Benz of Buckhead responded

We are thrilled to hear that Malcolm has provided such good customer service to keep your business with us, Alexa! Thank you for taking the time to share your experience and for your dedicated business with us. We truly do appreciate and value you choosing us and look forward to working with you in the future.

November 29, 2018

Love my GLC 300 from Mercedes Buckhead! I recently purchased a 2019 GLC 300. Malcolm helped me get a car built with every option I wanted. He was not pushy and provided details on all of the More

by Meri
Recommend Dealer
Yes
Employees Worked With
Kode Weir, Product Concierge, Malcolm Mackey, David Maldonado
Nov 29, 2018 -

Mercedes-Benz of Buckhead responded

That's great to hear! We are glad Malcolm and David were able to assist you! We appreciate the review and look forward to seeing you again!

November 27, 2018

Malcolm was awesome! Definitely ask for Malcolm Mackey. He was knowledgeable and patient. I’ll be back for the G wagon! I really can’t do pushy salespeople . More

by Tory Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Mackey, David Maldonado
Nov 28, 2018 -

Mercedes-Benz of Buckhead responded

Thanks for the review, Tory! We're very happy to hear that you had a great experience and that Malcolm was able to help you in your search for a vehicle. We look forward to seeing you again when you're ready for the G Wagon or if you need anything else!

October 20, 2018

Grandaughter was turned away. 22 yr old female had car towed to this dealership for service. Refused service on 2002 mercedes c-class. Did not try to help her find another mercede More

by Sherry
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rick Morea, service manager.
August 01, 2018

Not going anywhere else About 7 years ago I had purchased an E class from another dealership. I brought the car to Mercedes Benz of Buckhead for some service and I met Carol More

by Merclover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Davis
Aug 01, 2018 -

Mercedes-Benz of Buckhead responded

What an awesome review, thank you so much! It's true, Carol Davis is undoubtedly a true asset to the Mercedes-Benz of Buckhead team! We are incredibly thrilled to hear that she has consistently given you quality service for the past 7 years. It's our job to aid you through every car buying (or leasing) experience to help you find exactly what you're looking for. It's such a pleasure to continue to work with you, thank you for your business. Never hesitate to let us know if there's anything we can do for you. We look forward to your next visit!

July 31, 2018

Always on the Lookout Carol is always on the lookout for us. If she sees something we would possibly be interested in, she sends us a note. We can take a look and see if More

by STEVE
Recommend Dealer
Yes
Employees Worked With
Carol Davis
Aug 01, 2018 -

Mercedes-Benz of Buckhead responded

Thank you for your review! Carol is great! We are thrilled to hear that you had the opportunity to work with her and that she is always on the lookout for you. Let us know if there's anything we can do for you - looking forward to your next visit!

July 31, 2018

Service recovery My daughter’s key lock was missing and she lives in Cali. Carole made sure it was send to her overnight. Carole is epitome of AWESOME customer service More

by BLKGRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Davis, Grene Baranco
Aug 01, 2018 -

Mercedes-Benz of Buckhead responded

Thank you for an awesome review! We are so thrilled to hear that Carole was able to take such good car of you and your daughter in such a timely manner! Our customers are our family and deserve to be treated as such - even all the way in Cali! Let us know if there's anything else we can ever do for you, we look forward to your next visit!

July 30, 2018

Great experience!!! My experience at Buckhead Mercedes Benz was awesome...everybody friendly, my sales person Mr. Allen was professional and knowledgable. 1st Benz..train More

by Sunshone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mrs..Starks, Allen Morris
Jul 31, 2018 -

Mercedes-Benz of Buckhead responded

Thanks so much for the review and feedback. It's awesome knowing you had a 5-star experience at Mercedes-Benz of Buckhead. Be sure to let us know of any future automotive needs you may have in the future. We're happy to help in any way that we can!

July 30, 2018

Excellent Dealership! I recently purchased my wife a C300 from Allen Morris at Mercedes Benz of Buckhead. The purchase process was flawless and Allen made it very smooth fr More

by Chris Colletti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Morris
Jul 31, 2018 -

Mercedes-Benz of Buckhead responded

Thanks so much for the review and recommendation, Chris! It is greatly appreciated. Allen will be happy to hear your kind words. We hope you and your wife enjoy your new C300! Thanks again for choosing Mercedes-Benz of Buckhead.

July 29, 2018

Best dealership EVER. Very friendly easy going professional dealership, willing to help in every way possible, especially Allen Morris my salesman! You will leave knowing t More

by Chelseabhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Maldonado, Allen Morris
Jul 30, 2018 -

Mercedes-Benz of Buckhead responded

This is great news! Thank you for taking the time to leave a review. We are so glad you had such a great experience with us and we hope you are able to visit again soon!

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