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Mercedes-Benz of Buckhead

Atlanta, GA

4.0
818 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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Showing 818 reviews

August 27, 2021

After five attempts to communicate with this dealership, I assumed they were never going to answer my inquiries. I purchased a vehicle elsewhere. More

by Gabrielspizza
Customer Service
Recommend Dealer
No
Employees Worked With
Not applicable.
Aug 31, 2021 -

Mercedes-Benz of Buckhead responded

Sorry we missed your business. We take customer feedback very seriously in providing our customers with the best customer service possible and ensuring your complete satisfaction. We hope to have another opportunity to show you our appreciation and change your opinion of our dealership.

August 17, 2021

Every time I take my car here it has been left partially completed. They leave screws out or parts lying around. This last time the left my front grill off. I would not recommend this place for service. More

by ericbrown2232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy
June 27, 2021

My guy Malcolm took care of everything in a timely manner. Very professional, would recommend to friends and family. More

by mtkirksey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Mackey
Jul 06, 2021 -

Mercedes-Benz of Buckhead responded

Thank you so much! Its great to hear of your excellent experience working with Malcom. Please reach out if there is anything else you need!

June 24, 2021

Malcolm was amazing! He worked with me to get the perfect car from start to finish! Want a car go to him! More

by Alexiscbarnes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence- He was also amazing!, Malcolm Mackey
Jun 28, 2021 -

Mercedes-Benz of Buckhead responded

We appreciate the kind words, Alexis! We are so happy you enjoyed working with Malcolm. It's important to us that you get exactly what you want and are comfortable with the entire process. Thank you for the recommendation, and let us know if there is anything else you need!

June 22, 2021

The experience was excellent the customer service was beyond exceptional. They worked with me and guided me step by step and I was happy I understood everything about my purchase. More

by Nalisha Brown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Mackey
Jun 22, 2021 -

Nalisha Brown responded

Yes

Jun 24, 2021 -

Mercedes-Benz of Buckhead responded

We are glad to hear that, Nalisha! We are so happy we could exceed your expectations and give you a great car buying experience. We appreciate your business and hope you come back to Mercedes-Benz of Buckhead soon!

June 21, 2021

This was my first experience purchasing a vehicle for Mercedes-Benz of Buckhead and will not be my last! My salesman Malcolm was a pleasure to work with! More

by ejilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Mackey, Denis Bardizbanian
Jun 23, 2021 -

Mercedes-Benz of Buckhead responded

Thank you for rating and review us! We are so happy to see and hear from new customers! We couldn't be happier to hear that you enjoyed your time with Malcolm. Our goal is to gain your loyalty by providing outstanding service. Thank you for your business, and please let us know how we can help in the future! Welcome to the Mercedes-Benz of Buckhead family!

June 12, 2021

I had the best experience with Mercedes Benz of Buckhead. I am from Florida and found that the people from Buckhead were so much better to work with. They were fantastic to me even though it was all through More

by katiemr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micaela
Jun 17, 2021 -

Mercedes-Benz of Buckhead responded

We greatly appreciate the review! We're happy that we could make you feel comfortable and provide some goodies for you. We hope to see you again!

May 27, 2021

I had an excellent experience here. The place looked really nice and had lots of really cool cars. The salesman George was very helpful. Would definitely recommend to anybody looking to buy a new car. More

by Mishka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kaneiwa
May 27, 2021

George helped us out when we stopped by the dealership. We weren’t quite sure what we were looking for when we stopped in, but he helped point us in the right direction. Very helpful indeed. More

by Mikey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kaneiwa
May 27, 2021

Was in the market to buy a used Mercedes for our son’s first car. Obviously safety and fuel economy was a top priority for us. Thankfully, the salesman George helped us pick out the perfect car. I’m sure More

by Noelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Kaneiwa