Mercedes-Benz of Buckhead

Transferred Four Times to Voice Mail Buying the car was great - need plates. I have called today FOUR TIMES and transferred four times to voice mail with ZERO follow up. Disappointed. Buying the car was great - need plates. I have called today FOUR TIMES and transferred four times to voice mail with ZERO follow up. Disappointed. More

Exceptional experience The whole process from start to finish was exceptional. We drove an hour and forty minutes to lease our third MB from Mercedes Benz of Buckhead. David The whole process from start to finish was exceptional. We drove an hour and forty minutes to lease our third MB from Mercedes Benz of Buckhead. David Olson and the whole crew made it a pleasant experience. More

Excellent experience with no pressure Enjoyed the experience. Great product. Very service oriented with courteous follow up.People were waiting on us and made us feel very comfortable..Hig Enjoyed the experience. Great product. Very service oriented with courteous follow up.People were waiting on us and made us feel very comfortable..Highly recommend. More

Awesome Car Buying Experience I recently purchased a GLE 350 at this dealership. I worked with Casey. He was absolutely wonderful. He worked hard initially to assist me in getting I recently purchased a GLE 350 at this dealership. I worked with Casey. He was absolutely wonderful. He worked hard initially to assist me in getting the deal I desired. He proceeded with working through the few challenges we encountered to find the exact car I wanted. He communicated well with keeping me updated every step of the way. Ultimately, he found me an even better vehicle than I had planned to get initially for the same price!. The entire team was helpful and informative. I plan to be a lifetime customer and would recommend the Mercedes-Benz Buckhead dealership to anyone looking to purchase a vehicle. More

Excellent customer service I am totally satisfied with my Mercedes from Buckhead. Carol Davis's personality combined with her skill and professionalism made my experience superi I am totally satisfied with my Mercedes from Buckhead. Carol Davis's personality combined with her skill and professionalism made my experience superior. Great buy. Carol and the team at Buckhead has earned my trust. When shopping for my next car Mercedes-Benz of Buckhead will be my choice. More

Best car buying experience ever. We currently own 4 cars and have bought over 50 new cars in our lifetime... And this, was definitely the best car buying experience we have had! The I We currently own 4 cars and have bought over 50 new cars in our lifetime... And this, was definitely the best car buying experience we have had! The Internet department through Benjamin Wheeler and Ashley answered all our questions and gave us a straight forward super competitive price. We drove 9 hours from Fort Lauderdale, FL to pickup our new C450 and could not be happier. The paper work process was flawless and fast thanks to Mr. Maldonado, and we had the pleasure of meeting the general sales manager, Dominic who made us feel very welcome. Our son will be needing a car in the next couple of months, and for the first time, we are actually looking forward to the car buying experience. If you are in the market for a Mercedes-Benz, anywhere, you owe it to yourself to at least give Benjamin a call. Best regards, Alex & Marlena. More

horrible experience Last month I went to purchase a new car, took very long time (8 hours) and after so much wait, bought the car finally. But they didn't handed over the Last month I went to purchase a new car, took very long time (8 hours) and after so much wait, bought the car finally. But they didn't handed over the car properly. Not satisfied the way treated and didn't handed over as a brand new. Not satisfied.Paid for brand new car but didn't get that. Please do not trust these people, they won't honor what they have promised. Be aware... More

Outstanding customer service I do not know where to begin with my experience. From the time I walked in the door the morale was high that had been my second time I've been to this I do not know where to begin with my experience. From the time I walked in the door the morale was high that had been my second time I've been to this location. I was instantly set up with a salesperson and my day went by smooth as possible Toni and Phillip were very helpful when it came to any questions I had and gave me vital information I needed to know about the vehicle. I'm truly more than satisfied with my experience at Mercedes Benz of buckhead they have and outstanding sales team and I'd like to say thank you one more time for the help you gave me and I live my E350 coupe More

Finance Agent Jonas Hohenfield did an incredible job with regard to financing of my new vehicle. His visible passion for his work and extremely high level for havi Jonas Hohenfield did an incredible job with regard to financing of my new vehicle. His visible passion for his work and extremely high level for having a customer service skill set, is second to none, speaks volumes. I would not hesitate to recommend anyone to consider doing business with this dealership. More

Best Car Buying Experience I've Ever Had I recently researched mid-size luxury SUVs and landed on the GLC 300. My experience in working with the staff at MB of Buckhead was exceptional from I recently researched mid-size luxury SUVs and landed on the GLC 300. My experience in working with the staff at MB of Buckhead was exceptional from start to finish. After my initial visit to the dealership, Jewelian Griffith, the sales associate with whom I was dealing followed up promptly and professionally to answer any questions I may have. She struck just the right balance in educating me about the vehicle without being overly aggressive. When I did finally (it took a few weeks) return to negotiate and purchase the car, everyone I dealt with in the dealership was prompt, courteous and responsive to my questions and negotiating positions. The sales director, Dominic Ford, introduced himself, gave me his card with cell number and told me to call him if I ever had an issue or need --even if I was stranded on the side of the road. The finance team rep, Jonas, was even friendly. Marie Carter the product specialist who took me through how to work all the car's bells and whistles was similarly thorough and friendly. On the whole, my experience was like one would like it to be when buying a car -- pleasant, something I'd never experienced before! More