Mercedes-Benz of Buckhead

Carol was wonderful to work with - very attentive and understanding of my needs. She was not intimidating which many car sales people can be. She was very knowledgeable and if there was something she was understanding of my needs. She was not intimidating which many car sales people can be. She was very knowledgeable and if there was something she wasn't 100% sure of, she found out right away. I had such a great experience that I referred my boss and the very next weekend he leased a new car from Carol as well! More

This was by far the best car buying experience of my life. Thank you your friendly sales consultant and finance department have certainly made me a life long customer. life. Thank you your friendly sales consultant and finance department have certainly made me a life long customer. More

The car is great!!!! the service is great!!!! Natasha is a very nice person and very easy to work with, and If I had a choice I would work with her again. I feel that my deal/payment plan should of been wor a very nice person and very easy to work with, and If I had a choice I would work with her again. I feel that my deal/payment plan should of been worked out to a lower payment with Bryan, but I was not given the option even with a perfect credit score. Thank you so much for helping me Natasha you are the best!!! Ed Harris CEO More

We were there buying my daughter's first car. She was stopped by the police on her test drive because there was NO tag at all on the vehicle. Natasha blamed Rob even though she was the one who went on th stopped by the police on her test drive because there was NO tag at all on the vehicle. Natasha blamed Rob even though she was the one who went on the test drive. They both just laughed it off. I did not think it was funny. More

From the moment i walked into the dealership. i was greeted and helped. Mr Gomez was very professional in taking care of my family questions and that help me decide easily to purchased the Vehicle for greeted and helped. Mr Gomez was very professional in taking care of my family questions and that help me decide easily to purchased the Vehicle for my wife. More

I would definitely reccomend Natasha and use her when I would definitely reccomend Natasha and use her when buying my next car. She was extremely helpful while we were comparing options and helped us fin I would definitely reccomend Natasha and use her when buying my next car. She was extremely helpful while we were comparing options and helped us finalize the sale. She has followed up with me consistently and has been extremely helpful answering all my questions. More

Our experience with Mercedes Benz of Buckhead has been outstanding. We have had our cars serviced by them and recently purchased a new ML350 which easily the best car buying experience that we've ever had outstanding. We have had our cars serviced by them and recently purchased a new ML350 which easily the best car buying experience that we've ever had. More

I was VERY disappointed with the delivery experience! I was made to feel like I was not worthy of top notch service. I understand that my salesman was working with another customer when I came in to pick u was made to feel like I was not worthy of top notch service. I understand that my salesman was working with another customer when I came in to pick up my car but I still should have been shown the same attention and courtesy that I would have been shown if I was purchasing a new S Class. I wanted to test drive the car before I signed the final paperwork because it had been a few days between test drive and the actual purchase. I had to ask a few times and then I was pointed to the back door where the car was located. I was instructed to go through the back door and drive out for the test drive. Finally, when I returned to complete my paperwork I was pleased with the seamlessness of the paperwork process. However, after I came out of the finance office, I was given my drive out paperwork and told Fred would take care of everything else. Well, I guess Fred's idea of taking care of everything else was giving me a handshake and pointing me to the back door again. No walk around! Nothing. He even told me to put the drive out sticker on the tag. Yes, he told me to do it. It was not until I asked if he wanted to get the key locker out of the car that he decided to come outside with me. While we was out there at the car, he decided that he would put the sticker on the tag. This baffles me because Fred came HIGHLY recommended by Eman in Smart Cars. I went to Eman first and he personally brought Fred to Smart Cars to be my salesman! Needless to say, I will not be referring anyone to Fred. I am sure he is one xxxx of a salesman but my timing must have been off for him on that day. I would also like to say that Jason was VERY helpful with information and facilitating the deal. He was always accessible and courteous! For that, I would do business with MB of Buckhead again! More