Mercedes-Benz of Buckhead

Services are awesome. They take great care of you. It’s the best in ATL They take great care of you. It’s the best in ATL More

Friendly, knowledgeable and overall great experience. The Buckhead Mercedes team is very professional. Great service The Buckhead Mercedes team is very professional. Great service More

Service was prompt and I was able to make delivery and pick up, exactly the way it worked out for me. The video of the under carriage of my vehicle was excellent. Vehicle looked great and ran smoothly. Th pick up, exactly the way it worked out for me. The video of the under carriage of my vehicle was excellent. Vehicle looked great and ran smoothly. Thanks!! MBB More

Very quick service, professional and courteous advisor, I definitely recommend and will be back soon! definitely recommend and will be back soon! More

I was looking for a EQS Mercedes-Benz Of Buckhead had a few my sales person. Nick was excellent very patient and knowledgeable about the product I was in and out of the dealership, probably four times look few my sales person. Nick was excellent very patient and knowledgeable about the product I was in and out of the dealership, probably four times looking at cars test driving cars. It was very patient. Never once tried to hard Pressure sale me I would highly recommend Nick to be your sales person at Mercedes-Benz Of Buckhead. Excellent customer service experience. More

Great service. The check in process need to be quicker. I should not have to wait longer than 15 minutes if I have an appointment. The check in process need to be quicker. I should not have to wait longer than 15 minutes if I have an appointment. More

Service was excellent. I sincerely appreciate the efficiency and professionalism, patience and courtesy of my experience. Mr Goggins was my guide through from beginning t I sincerely appreciate the efficiency and professionalism, patience and courtesy of my experience. Mr Goggins was my guide through from beginning to end. I can recommend his service without reservation and will do so in the future. Thank you! More

Had under 20k mile premium maintenance service done on my Mercedes. I was late for my appointment but was able to get the service completed in under 3 hours. The dealership offered a loaner vehicle or a ride Mercedes. I was late for my appointment but was able to get the service completed in under 3 hours. The dealership offered a loaner vehicle or a ride to a local location of your choice. I opted to stay and it was a pleasant experience. More

Was contacted by MB Buckhead to bring my car in for a recall. So it seemed important and I changed all my work schedule to make the appointment the next day. I arrived and asked them to repair two minor recall. So it seemed important and I changed all my work schedule to make the appointment the next day. I arrived and asked them to repair two minor scratches on the hood of the car. After that I was informed that the recall was related to a battery change which cannot be performed because the battery hasn’t been delivered and they don’t know when this will take place. So I wasted my time and changed my work day for no reason. Further on I was charged $200 for the scratches repair and when I picked up the car, I realized they had just covered it with a pen and didn’t really flat out the scratches!!! So paid for a $5 job an amount of $200. When I asked why the contact to bring the car in if they have no battery to replace, I was told it is AI system and got it wrong. No one thought then to show customer appreciation and waive the extremely high change for the scratches as a good gesture. Also, I am supposed to not charge the car more than 80% and not park in a closed garage, which is a HUGE inconvenience for me! There also no though of customer appreciation for me due to the inconvenience. More