Mercedes-Benz of Buckhead

To God be the Glory for Michael Goggins For excellent customer service. Thank you so much customer service. Thank you so much More

I took my car to Mercedes Benz of Buckhead for service b1. Overall excellent experience. My service advisor Tevin was very professional and answered any questions I had. Service wait time was just a coupl b1. Overall excellent experience. My service advisor Tevin was very professional and answered any questions I had. Service wait time was just a couple of hours which I was very happy with. Fast, friendly and professional. Doesn't get much better than that. More

I had an amazing experience with Mercedes-Benz of Buckhead and wanted to recognize a few people who really made the process stand out. On the sales side, Alissa Battles and Ali Mousa were both gre Buckhead and wanted to recognize a few people who really made the process stand out. On the sales side, Alissa Battles and Ali Mousa were both great to work with. They were knowledgeable, easy to talk to, and helped us secure great deals on both of our vehicles—a new 2025 GLS 450 and a CPO 2023 EQS 450 4MATIC SUV. The whole process felt smooth and transparent, which isn’t always the case at dealerships. Also, congrats to Ali and Casey Smith on their new roles as sales managers—well deserved. Speaking of Casey Smith, he handled our financing and made that part of the process just as easy. He wasn’t pushy at all, explained everything clearly, and made sure we were comfortable with every step. I also want to highlight the service department, which has been exceptional. My EQS had a few issues early on, but the team took care of everything quickly and professionally. Brett Weaver and Luis Andrade have both been great service advisors—very responsive and always making sure things are handled the right way. Troy Bartkowitz also helped me out with service and getting tint added on the GLS, which I really appreciated. Overall, this dealership truly stands out because of its people. From sales to finance to service, everyone has been professional, helpful, and easy to work with. Highly recommend Mercedes-Benz of Buckhead if you’re looking for a great buying and ownership experience. More

Jason King is always super friendly, efficient, & helpful! Car looked amazing when I pocked it up! helpful! Car looked amazing when I pocked it up! More

Appt was made but it took over 3 1/2 hrs to complete a routine maintenance check. My car was washed but remarkably still had scattered smashed bugs on the windshield! This dealerships saving grace is the routine maintenance check. My car was washed but remarkably still had scattered smashed bugs on the windshield! This dealerships saving grace is the staff in the front. My person was Leo, although I noticed that all the employees on the service side did not hesitate to make eye contact and a pleasant word. Leo was extremely informative and helpful to me. I travel the country so I have never been to the same dealership twice. Have been thinking about trading in....unfortunately when I went over to the dealership side not one salesman offered any help...it was like I was invisible! Maybe bcause I was a female alone?? 🤔 well guys, I had my eyes on the little blue 200,000.00$ car!! (And yes, I can afford it). To the sales people....u should ALWAYS greet ANYONE who is checking out ur cars, just to introduce urself and see what's up. I think that cute little car would have made a nice commission for you! For the employees out front in the service dept...u are wonderful and thank you for being so curtious. For the service guys...u have some work to do (although that may be unfair....u may have just been having a bad day). More

Now I can't lock my doors, so I have to take it back again and go through all this c*** twice again and go through all this c*** twice More

I had a fantastic experience buying my new car here; the staff was incredibly professional, welcoming, and made the entire process smooth, transparent, and truly enjoyable from start to finish. staff was incredibly professional, welcoming, and made the entire process smooth, transparent, and truly enjoyable from start to finish. More

I had such an amazing experience buying my Mercedes-Benz! The salesman Tony and the manager were so kind, welcoming, and helpful. They took their time to answer all my questions and made sure I was comfortab The salesman Tony and the manager were so kind, welcoming, and helpful. They took their time to answer all my questions and made sure I was comfortable with my decision. You can really tell they care about their customers. I am so happy with my purchase and would definitely recommend them to anyone! More

Very efficient service ! Loved the video from the service department showing and explaining what was inspected. Loved the video from the service department showing and explaining what was inspected. More

Mercedes-Benz of Buckhead is synonymous with class and integrity!! I feel confident that whatever is wrong with the car, the technicians will repair it!!!! integrity!! I feel confident that whatever is wrong with the car, the technicians will repair it!!!! More