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Mercedes-Benz of Buckhead
Atlanta, GA
818 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 818 reviews
April 26, 2021
World Class Customer Service. The easiest sales process I’ve ever experienced. First time purchasing out of state and worth every Penny. The Sales team is really streamlined. All commitments were honored. I’ve ever experienced. First time purchasing out of state and worth every Penny. The Sales team is really streamlined. All commitments were honored. More
by Dbsearcy
Employees Worked With
Malcolm Mackey
Helpful April 26, 2021
I’ve been pleased with the dealership experience. My service advisor Joshua Jamison is very efficient, he follows through and keeps me informed. He is a great service advisor to work with. service advisor Joshua Jamison is very efficient, he follows through and keeps me informed. He is a great service advisor to work with. More
by lemos_c
Employees Worked With
Service department
April 23, 2021
George provides excellent service. He is very knowledgeable about all the cars and provided me with all the information I needed. Reliable and timely responses. Looking forward to my next purcha knowledgeable about all the cars and provided me with all the information I needed. Reliable and timely responses. Looking forward to my next purchase! More
by Camilla H
Employees Worked With
George Kaneiwa
April 13, 2021
The Service Department sucks. There is lack of communication, miscommunication and all sorts of issues. I even spoke to the Manager of the Service Department, James, after MB missed two appts (in communication, miscommunication and all sorts of issues. I even spoke to the Manager of the Service Department, James, after MB missed two appts (in which they pick up the car) who assured me that I would have an appt at 11am on April 12 21. I got a call from Gabe at 10am asking if I had cancelled the appt, I told him No, so he told me someone would be here to pick up my car by 11am. No one came and I called again at 2pm. I was told that the appt would be the next day. I asked to talk to the Owner. Then, I was told that someone would be here at 330pm. Four people showed up and did nothing except to schedule another appt the following week They told me they waited to give me "extra attention" by coming here. That was BULL! This is just one of numerous times that I have had miscommunication. Another time, I brought the car in. They never called me to tell me the status. I called several times., they kept the car overnight and still never called me. I call on the phone and there is no answer, can only leave a message. When I call my service advisor, he neer calls back. Horrible service. I could go on and one with stories about the poor service. More
by francine813
Employees Worked With
James Penney
April 02, 2021
I had a great experience at Mercedes Benz of Buckhead. Mr. Mackey was excellent and very professional. I will highly recommend them to my friends and family Mr. Mackey was excellent and very professional. I will highly recommend them to my friends and family More
by andyvanhorn
Employees Worked With
Chance, Malcolm Mackey, Denis Bardizbanian
April 01, 2021
Another great experience at Mercedes Benz of Buckhead. Before my lease was up Natasha Altman ordered for me a new vehicle for my sixth lease from this Dealership. Natasha assisted me in leasing all six Me Before my lease was up Natasha Altman ordered for me a new vehicle for my sixth lease from this Dealership. Natasha assisted me in leasing all six Mercedes Benz automobiles since 2003. She is extremely professional, courteous and a "happy customer" is uppermost in her mind. A couple of days ago I took delivery of my new Mercedes Benz which was assembled in Germany on February 19, 2021. I love it! I highly recommend Natasha and Mercedes Benz of Buckhead for your automotive needs. More
by JRS
Employees Worked With
Natasha Altman
March 30, 2021
Clean dealership, friendly faces from the minute you walk inside. Our salesman was Malcolm Mackey, he was very helpful and answered all our questions. Very professional all around. Highly recommend! inside. Our salesman was Malcolm Mackey, he was very helpful and answered all our questions. Very professional all around. Highly recommend! More
by CX5Owner
Employees Worked With
Malcolm Mackey, Emmanuel Lindsey
