
Mercedes-Benz of Buckhead
Atlanta, GA
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Mercedes-Benz of Atlanta was wonderful to work with. Michael Hirth and the team were nothing short of exceptional. Very responsive, clear on all details, knowledgeable, and generally good people. Highly Michael Hirth and the team were nothing short of exceptional. Very responsive, clear on all details, knowledgeable, and generally good people. Highly recommended! More
I wish I could rate higher but I’ve been struggling to find resolution with the MB Buckhead staff otherwise. The back story is that I helped my fiancé buy a new suv about two months ago and the sales man find resolution with the MB Buckhead staff otherwise. The back story is that I helped my fiancé buy a new suv about two months ago and the sales manager said all would be handled for the registration and to expect the new plate in 2-3 weeks, well before the temp plate expires. Fast forward to today, post numerous calls and attempts to rectify, and the plate that they shipped to the wrong address is still not to be had. The frustrating part is the lack of communication and the lack of urgency when we do get someone on the phone. This is customer service 101. I now have a legally unable to be driven, brand new vehicle sitting and I’m having to use what was intended to only be a weekend second vehicle as my daily while my fiancé utilizes my everyday car. Outside of this, the process was great and I really want to leave a good review and recommend the dealership to colleagues and friends but unfortunately the the actual sale is only part of the process and the ball has been completely dropped otherwise. More
My experience with Mercedes-Ben of Buckhead was awesome! Everything was smooth from the beginning to the end. Everyone was nice and friendly.I will definitely be referring my friends and family. Everything was smooth from the beginning to the end. Everyone was nice and friendly.I will definitely be referring my friends and family. More
I wrote a review a few days ago and rated this dealer 1 star. I originally was working with a different sales associate and had a bad experience. I then switched to Malcolm and he took care of everything. star. I originally was working with a different sales associate and had a bad experience. I then switched to Malcolm and he took care of everything. He answered all of my questions and was incredibly accommodating. Alyssa then helped me set up the Mercedes app and walked me through Yall the features on the car. They were both fantastic. If you come to this dealer, ask for Malcolm. More
It was great working with Malcolm on the purchase of this vehicle. The whole team was very professional. From the general sales manager all the way down to the accessory training guys. vehicle. The whole team was very professional. From the general sales manager all the way down to the accessory training guys. More
My husband and I purchased our 2018 Mercedes-Benz GLE350 from Benjamin Wheeler. He was patient in helping us narrow down and select the right vehicle that fit our needs. He made made sure my husband was in from Benjamin Wheeler. He was patient in helping us narrow down and select the right vehicle that fit our needs. He made made sure my husband was in and out quickly when we came to finalize the paperwork. It was a great experience start to finish! More
“Who Could Ask For Anything More”:. We had a great experience in purchasing our GLE350W. David Olson went above and beyond in a No Pressure approach to presenting the features of this beautiful SUV. experience in purchasing our GLE350W. David Olson went above and beyond in a No Pressure approach to presenting the features of this beautiful SUV. Lawrence delivered Benzie to our home and synchronized the vehicle with our garage door opener, as well as explaining all the bells and whistles to my wife. We are very pleased with our decision to buy from the MBOB Dealership. Lee and Edith Richards Decatur More