Mercedes-Benz of Buckhead

As always, this dealership scheduled my appointment, serviced my vehicle, and got me out in record time. They even included a car wash and vacuum. I was offered an Uber but chose to wait for the repairs serviced my vehicle, and got me out in record time. They even included a car wash and vacuum. I was offered an Uber but chose to wait for the repairs to be completed. They have an excellent guest lounge with snacks, drinks, and TVs. I do have one negative: they added supply charges for work that didn’t appear to require any additional supplies. That’s disappointing in this day and age of high inflation. It's as if they expect people to be already conditioned to accept this practice. Other than that, I’ll give them four stars. More

Best service and all round amazing experience. I and 3 of my friends have gotten cars from the same shop. I and 3 of my friends have gotten cars from the same shop. More

The service was timely and my Service Assistant was outstanding.great job on transportation to work was quick and efficient. outstanding.great job on transportation to work was quick and efficient. More

My service advisor sat me down and clearly explained the costs in reference to my vehicle. costs in reference to my vehicle. More

My experience with Mercedes Benz of Buckhead was fantastic. The staff was very helpful and knowledgeable. fantastic. The staff was very helpful and knowledgeable. More

Barron was extremely professional and helpful. He wasn’t too pushy with trying to make the sale and showed genuine interest in trying to help us make the best choice for us. He wasn’t too pushy with trying to make the sale and showed genuine interest in trying to help us make the best choice for us. More

Working with Mercedes Benz of Buckhead was the best. Easy and seamless and can’t wait to upgrade Easy and seamless and can’t wait to upgrade More

Making the appt on line was a breeze. I was able to get in the same day for B service. Factory service requirements cost $678 out the door. Initially the sales person said the B service w I was able to get in the same day for B service. Factory service requirements cost $678 out the door. Initially the sales person said the B service was $1199. When I booked it quoted $599 . He back tracked after I informed him. Seemed a little sketchy. After I dropped my car off 4 recommendations ( outside factory service requirements) were made that would have cost additional ~2k. If those were necessary , then MB would include that in the service. They did give a free ride back to my house. Overall the service went smoothly . I’ll give it 4/5 stars. More

I will always buy Mercedes from this dealership in Buckhead, Georgia.…. the sales manager, my representative, the finance people all amazing.….an A+ experience Buckhead, Georgia.…. the sales manager, my representative, the finance people all amazing.….an A+ experience More

I originally stopped into the Mercedes dealership just to explore my options because my old ML350 was starting to have issues. From the moment I met my sales representative, “The Car Lady,” the experience co explore my options because my old ML350 was starting to have issues. From the moment I met my sales representative, “The Car Lady,” the experience completely changed for me. She was absolutely incredible. She truly listened to what I wanted and understood my non-negotiable goal of keeping my car note under $1,000. Instead of pushing something unrealistic, she worked with me and found the perfect car that fit both my lifestyle and my budget. She was knowledgeable, patient, and genuinely kind throughout the entire process, not only to me but also to my younger brother who was with me. I never felt pressured, only supported and informed every step of the way. Car buying can be stressful, but she made the experience exciting, smooth, and honestly fun. Because of her professionalism and care, I left feeling confident and happy with my purchase. She is truly an asset to Mercedes-Benz, and I would absolutely recommend her to anyone looking for a vehicle. More