Mercedes-Benz of Buckhead

Overall my experience was excellent. John was very quick to work out a deal that was acceptable for both MBoB as well as for me and my wife. Service was fantastic, from being picked up at the airport to si to work out a deal that was acceptable for both MBoB as well as for me and my wife. Service was fantastic, from being picked up at the airport to signing of the papers which were ready at my request upon arrival. The only less than positive experience was that the vehicle was dirty (door seals, under hood, etc) in all places that are not easily washed with a sponge. John was quick to take action, had the vehichle fully detailed and offered a very nice key chain as a token for this inconvenience. I would/will certainly recommend your dealership should we or a friend/family member be in the market for a new or used Mercedes-Benz. Sincerely, Michael Cox More

Michael is terrific. He listened and responded with an Michael is terrific. He listened and responded with an offer that worked for me. He made car buying an enjoyable experience. Which is truly unique. Michael is terrific. He listened and responded with an offer that worked for me. He made car buying an enjoyable experience. Which is truly unique. More

My overall experience with your dealership was excellent. Jon Paul responded to my internet inquiry within minutes. I was completely suprised because he responded on a Sunday evening. From that point, his re Jon Paul responded to my internet inquiry within minutes. I was completely suprised because he responded on a Sunday evening. From that point, his reply to each of my concerns was done within a short period of time. He was friendly, courteous, and professional. David Maldonado was also courteous and professional. He made me feel as if I were conducting business with a friend. His mannerism was easy, and he worked to satisfy my requests. Cole Mangrum assisted me, in the absence of Jon Paul, the following day when I picked up my car. He was also courteous and professional. He covered all the basics of the car, and pointed out the bells and whistles as well. If I were to purchase another car, I would begin my search with you. If any of my friends or associates mention an interest in purchasing a car, I will suggest you. More

FANTASTIC SERVICE ALL AROUND. SERVICE WAS PROFESSIONAL EVEN THE FINANCING PROCESS WAS GREAT. I ALSO APPRECIATED THE DETAILED WALK THROUGH OF THE FEATURES OF THE CAR BY THE SALES MAN THAT WORKED WITH RICH EVEN THE FINANCING PROCESS WAS GREAT. I ALSO APPRECIATED THE DETAILED WALK THROUGH OF THE FEATURES OF THE CAR BY THE SALES MAN THAT WORKED WITH RICHARD. More

This car buying experience was one of the smoothest that I have ever had. Even though the vehicle I purchased was an older, high mileage SUV, Michael Hirth was still willing to take the time to research th I have ever had. Even though the vehicle I purchased was an older, high mileage SUV, Michael Hirth was still willing to take the time to research the vehicle I was calling about answer questions over the phone so that I was well-informed before taking the time to travel to the dealership. He was also willing to stay late one evening to allow me to view and test drive the vehicle and arranged to have all the paperwork prepared so that the purchase process was fast and smooth. More

great experience all around. Carol did an outstanding job getting me into my new car. From financing to car delivery, could not have been a better experience. getting me into my new car. From financing to car delivery, could not have been a better experience. More

the staff we encountered were extremely friendly. John was also very friendly, made us feel right at home. He was very helpful with all of our questions and did follow up with us on several occasions. W was also very friendly, made us feel right at home. He was very helpful with all of our questions and did follow up with us on several occasions. We are still waiting however , for manuals for the vehicle. I have relayed this twice, once to John and once to another person who called from customer service office. Still dont have them? More

Marty was very helpful with our initial visit. He answered our questions and was knowledgeable about the product. We purchased the car about 10 days later. His followup was very professional and ap answered our questions and was knowledgeable about the product. We purchased the car about 10 days later. His followup was very professional and appropriate. Not pushy, but I didn't go very long without hearing from him. More