Mercedes-Benz of Buckhead
Atlanta, GA
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1,100 Reviews of Mercedes-Benz of Buckhead
I dropped off my vehicle at 7:30 a. m. for Service A and also requested an estimate for the driver-side light. When I returned at 4:30 p.m., my vehicle was still not ready, had not been m. for Service A and also requested an estimate for the driver-side light. When I returned at 4:30 p.m., my vehicle was still not ready, had not been washed as expected, and I had not received the requested estimate. I was not provided with any updates or communication throughout the day regarding the status of my vehicle. This experience was very disappointing, especially given the amount of time my vehicle was in your care. I would have appreciated better communication and timely completion of the requested services. More
Service department is nice but very slow. I had to wait an additional 20 minutes after car was washed for someone to bring me my car, while I watched at least 20 employees eat ice cream. I had to wait an additional 20 minutes after car was washed for someone to bring me my car, while I watched at least 20 employees eat ice cream. More
Luis was a very good service man that helped me today. He made sure all my concerns about my vehicle was rendered to and I am very satisfied with the work that was done. He mentioned I had a warranty for He made sure all my concerns about my vehicle was rendered to and I am very satisfied with the work that was done. He mentioned I had a warranty for my check engine light which was stressing me out for a couple of weeks now!! He gotten that taken care of for me with ease. Got me a uber home and uber back to pick up my vehicle.. I feel like I got a brand new car leaving the dealership today. More

