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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
1,100 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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1,100 Reviews of Mercedes-Benz of Buckhead

March 26, 2026

My service advisor, Chloe was a pleasure to work with. One of the best service advisors I’ve dealt with over the years across many dealers. More

by Darlaweaver2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe
Mar 28, 2026 -

Mercedes-Benz of Buckhead responded

Hello, we're happy you found Chloe to be so supportive during your experience here at Mercedes-Benz of Buckhead. If you're ever in need of more help, please let us know!

March 21, 2026

Professional customer service and quick service on my vehicle. I was notified promptly when my vehicle was ready for pick up. More

by Harold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie and Allen Morris
Mar 25, 2026 -

Mercedes-Benz of Buckhead responded

Hi Harold, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 20, 2026

I really enjoyed the Mercedes Benz dealership in Buckhead. Its clean and customer service is very helpful and welcoming. More

by tamikawindham123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julie
Mar 24, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Buckhead. If you have any further questions, please don't hesitate to reach out!

March 19, 2026

I dropped off my vehicle at 7:30 a. m. for Service A and also requested an estimate for the driver-side light. When I returned at 4:30 p.m., my vehicle was still not ready, had not been More

by Dana Mobley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briana
Mar 25, 2026 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the time it took to complete your service. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further.   Best Regards,   Roger Kaiser General Manager rkaiser@group1auto.com

March 19, 2026

Wonderful easy to deal with extremely helpful to put you in a nice dependable vehicle great customer service More

by damienjaylaturner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 22, 2026 -

Mercedes-Benz of Buckhead responded

Hi, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!

March 18, 2026

Service department is nice but very slow. I had to wait an additional 20 minutes after car was washed for someone to bring me my car, while I watched at least 20 employees eat ice cream. More

by Lator57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Mar 22, 2026 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and your wait time on pick up. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

March 17, 2026

Best of the Best; 100% would recommend. Can only be described as concierge sales experience. More

by Verified Purchaser 2026
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alissa Battles, GEORGE OFORI
Mar 20, 2026 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 17, 2026

I told them about a coupon and was treated like I was trying to take something More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor and manager
Mar 22, 2026 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. I would appreciate the opportunity to speak with you about your recent experience with the service department and the interaction with our staff. Please feel free to email me at (rkaiser@group1auto.com) with your preferred method of contact. I look forward to discussing further. Best Regards, Roger Kaiser General Manager rkaiser@group1auto.com

March 17, 2026

Luis was a very good service man that helped me today. He made sure all my concerns about my vehicle was rendered to and I am very satisfied with the work that was done. He mentioned I had a warranty for More

by Remiabraham30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 17, 2026 -

Mercedes-Benz of Buckhead responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2026

Mark did a great job! His communication was great and my car looks fantastic! Thanks! More

by kmasbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Mar 17, 2026 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Buckhead! We do hope we can be of assistance in the future. Take care!

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