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Mercedes-Benz of Buckhead

Atlanta, GA

4.5
901 Reviews

2799 Piedmont Rd NE

Atlanta, GA

30305

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901 Reviews of Mercedes-Benz of Buckhead

August 29, 2025

Friendly staff. Clean. Easy to enter and exit from. Not enough power outlets and tables if you’re planning on working from there while you wait for your car. More

by ClaLaYa
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Sep 02, 2025 -

Mercedes-Benz of Buckhead responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

August 29, 2025

Dedicated and professional service. The he service department worked tirelessly to fix my vehicle problem, and didn’t call me to pick it up until they made sure the problem was fixed. � More

by mrfishy761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Andrade and Brianna
Sep 02, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2025

Absolutely talk to your amazing service! I was literally blown away!! Chloe my advisor was so accommodating and knowledgeable and made me feel at ease. More

by Melissa7morales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Evans
Aug 31, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for your kind review; we are happy to pass along your comments to Chloe here at Mercedes-Benz of Buckhead! If you have any further questions, please don't hesitate to reach out!

August 28, 2025

Process took way too long and it didn’t feel like luxury service. We were there for 5 hours and didn’t even get offered a bottle of water the entire time. The car was “detailed” before we left but I found a More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
Aug 31, 2025 -

Mercedes-Benz of Buckhead responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you about your recent experience with our Sales Team regarding the length of time you spent at the dealership and the level of customer care that you encountered. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Best Regards, Roger Kaiser, General Manager rkaiser@group1auto.com

August 28, 2025

I highly recommend this location Mercedes Benz of Buckhead. They are truly professional, fast when getting services, communication all through out is exceptional, FRIENDLY, reliable and understanding More

by Richelymarielf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theresa, Brandon
Sep 01, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Buckhead!We hope you have a great day!

August 26, 2025

Yes, Mercedes-Benz of Buckhead was Expensive. .. 🤣Lol However, the Staff and atmosphere was pleasant. More

by Dr. B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name. But he was professional.
Sep 07, 2025 -

Mercedes-Benz of Buckhead responded

Thank you for your feedback. We’re glad to hear you enjoyed the staff and atmosphere, and we truly appreciate your business. We are committed to delivering a five star experience on your next visit and we look forward to welcoming you back again. Mercedes-Benz of Buckhead service team, 404-846-3501

August 25, 2025

Rey efficient, very attentive and making sure I am aware of what happens next. Having a “lift” home is icing on the cake. Thank you More

by karenrawls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and trainee
Aug 27, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thanks for your praise and kind comments about Rey. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 24, 2025

They provided excellent and speedy service. I would definitely recommend and I will definitely be back More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Aug 26, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 23, 2025

The service team works well to ensure that you're in the know as work is being performed. Great team. More

by Aaron066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Jamison
Aug 26, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 23, 2025

First and most importantly, Leo communicated extremely well throughout the entire process. And excellent work done and delivered when promised. More

by Bgaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Leyva
Aug 26, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for your kind review; we are happy to pass along your comments to Leo here at Mercedes-Benz of Buckhead! Thank you again, and have a fantastic day!

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