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Mercedes-Benz of Buckhead

Atlanta, GA

4.4
869 Reviews
Call Dealership (404) 846-3500

2799 Piedmont Rd NE

Atlanta, GA

30305

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869 Reviews of Mercedes-Benz of Buckhead

September 17, 2025

Dumas is an amazing service advisor. Always professional and courteous. Toni is also an amazing person!! More

by pathway2healingcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas, Toni
Report | Print
Sep 18, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. Feel free to reach out to us if you need anything. Have a wonderful day.

September 17, 2025

I had a good experience with Buckhead Mercedes Benz. Stuff were very nice and respectful More

by Sarvestanishahnaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie
Report | Print
Sep 18, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2025

I took my car in for service, and ended up trading for a new car. Everyone was very polite and courteous. Sean, who assisted with my new purchase was great. He walked me through the selection of vehicles an More

by ramjay04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Sep 18, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Buckhead. If you have any further questions, please give us a call. We're always happy to help!

September 16, 2025

The service was professional and personal. They earned my business and I will return for further needs. More

by srobbins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mel Daggs
Report | Print
Sep 18, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2025

They showed consistent display of ethical behavior, responsibility & respect of all customers, examples of professionalism. My sales consultant Ms. Binion & Finance Manager Ms. Brown excellence at th More

by Mbutler2009
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ms. Micaela Binion
Report | Print
Sep 17, 2025 -

Mercedes-Benz of Buckhead responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2025

Great service kept him informed every minute while my car was in service. Kept me informed all the step of the way and inform me of prices. More

by rtmmoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Jo
Report | Print
Sep 18, 2025 -

Mercedes-Benz of Buckhead responded

Hi, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

September 13, 2025

The service was excellent and the issue has been fixed in a record time - Thank you to Mark and the team More

by d_deparis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Miller
Report | Print
September 12, 2025

Wait time is too long. Prices too high need better customer service also more mechanic to do repairs More

by Veronique forbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Report | Print
Sep 16, 2025 -

Mercedes-Benz of Buckhead responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you about your recent experience with our Service Team regarding pricing, the length of time of your service, and the level of customer care that you encountered. Would you mind emailing your preferred contact information to me? I look forward to speaking with you. Roger Kaiser, General Manager Mercedes-Benz of Buckhead | rkaiser@group1auto.com

September 12, 2025

Long day yesterday. 9:30 till 6pm for service. I wish I had Been made aware of the estimated repair time so that I could have exercised my options More

by C300owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dumas
Report | Print
Sep 17, 2025 -

Mercedes-Benz of Buckhead responded

We apologize for any inconvenience caused by the long service time. We will make sure to communicate estimated repair times in the future to allow for better planning on your end. Thank you for your feedback and we hope to provide a better experience next time. Mercedes-Benz of Buckhead, 404-846-3501

September 11, 2025

Dealership took care my car and I will be back soon to do a service More

by Waliany458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
Report | Print
Sep 12, 2025 -

Mercedes-Benz of Buckhead responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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