I Purchased a Certified car from this dealership. They claimed it has gone through the certification process and the car had a clean carfax with no prior accidents. After the dealership received its certified funds, I found out the car was involved an in accident and that was not disclosed to me prior to this dealership receiving its money. They refused to do anything about it. After Ive turned down a different deal and went through the hassle of sending them their money, their only solution was to process a refund. I asked if there is any body damage and/or issues with the car, the answer was NO. It's like a NEW condition car, as you would expect from a Mercedes dealership, especially purchasing a car certified. I finally received the car and it had many issues. It did not have a 2nd key, the car had a RECALL and this dealership was not authorized to sell this call per MBZ corp till the recall has been addressed, all the tires had worn out, stained wheel bolts, ashtray was broken, many scratches on the rims and the rear-side of the car. I did have the car shipped to CA, as that is where I live. However, it was transported an enclosed container and several of these issues were outlined on the bill of lading. They promised to make it right, if I wasn't pleased. Well, they refused to do anything but send me a 2nd key. I WOULD NOT recommend for anyone to purchase a car from this dealership. Once they get paid, its all over! That is not the service you expect from a Mercedes dealership. Especially, when you have spent over 100K purchasing a car from them. I don't care if the customer is local or lives wherever, CUSTOMER SERVICE takes priority. I would be happy to answer any questions or provide anyone with additional details regarding this transaction. I don't want anyone to go through a similar experience. We all work hard for our money, and if you want to spend it on a nice luxury car...DO IT. However, choose who you do business with wisely.