Mercedes-Benz of Caldwell
West Caldwell, NJ
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First Benz Camilla was very patient and answered all of our questions. My husband and I walked in there just looking for options and walked out of the showroom w Camilla was very patient and answered all of our questions. My husband and I walked in there just looking for options and walked out of the showroom with a gorgeous car that I absolutely love! You have gained a loyal customer. More
Thank you to Darren & George. Darren went out of his way to accommodate us for the lease of our C-Class and we are very happy with it. Darren was very personab to Darren & George. Darren went out of his way to accommodate us for the lease of our C-Class and we are very happy with it. Darren was very personable and humorous thoughout the process and did everything he could to accommodate our budget. Thank you to George for visiting as we moved closer to closing the final deal. Kris in Finance handled the paperwork quickly and professionally. Thank you to all involved. More
Great service department! Everyone in the service dept here is helpful, professional and friendly! Franca is the best -- she takes care of everything and always keeps me up to Everyone in the service dept here is helpful, professional and friendly! Franca is the best -- she takes care of everything and always keeps me up to date on what's happening with the car. Loaner department staff great and efficient as well. Would not want to go anywhere else! More
Service Transaction The experience was a good one. I dropped off the vehicle and was dealt with a high level of professionalism. Received a loaner car with no issues. Ste The experience was a good one. I dropped off the vehicle and was dealt with a high level of professionalism. Received a loaner car with no issues. Steven Eilert was very helpful in explaining everything to me. A+ rating. More
Fantastic Franca, my service Rep is the Best, always friendly, tells me the truth and very accommodating !! My loaner is always ready and she will text me stat Franca, my service Rep is the Best, always friendly, tells me the truth and very accommodating !! My loaner is always ready and she will text me status throughout the day. More
great experience the people are super friendly and very knowledgeable! Brian is the best! all the personnel is very friendly ! i know they r moving to better building the people are super friendly and very knowledgeable! Brian is the best! all the personnel is very friendly ! i know they r moving to better building ! More
Excellent in all aspects The salesman Mike F was very very helpful & there wasn't a thing that he didn't cover. Told me even after Sale to call him anytime at Office or on his The salesman Mike F was very very helpful & there wasn't a thing that he didn't cover. Told me even after Sale to call him anytime at Office or on his Cell with any questions. Mike was the BEST More
Simplify a big purchase Mercedes of Caldwell my salesman Sean and the entire crew made my experience as easy as could be. With such a big purchase the transaction was smooth Mercedes of Caldwell my salesman Sean and the entire crew made my experience as easy as could be. With such a big purchase the transaction was smooth and exciting ! I would highly recommend this dealership to anyone interested in a Mercedes ! More
The repair experience at the dealership is comfortable Tony at the dealership is very friendly. He kept me informed during the repair period. I knew exactly what happened to the car and the plan to fix it. Tony at the dealership is very friendly. He kept me informed during the repair period. I knew exactly what happened to the car and the plan to fix it. I am comfortable with the dealership. Thank you, Tony! More
Great purchase experience Jonathan was great throughout this process and was quick to the point. He really helped shorten the entire process and saved us a lot of time. Jonathan was great throughout this process and was quick to the point. He really helped shorten the entire process and saved us a lot of time. More