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Mercedes-Benz of Caldwell

West Caldwell, NJ

3.4
695 Reviews

1220 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 695 reviews

January 10, 2019

First Benz Camilla was very patient and answered all of our questions. My husband and I walked in there just looking for options and walked out of the showroom w More

by Afritschie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Los, George Ikonomakos, Camilla Csuka
January 10, 2019

Thank you to Darren & George. Darren went out of his way to accommodate us for the lease of our C-Class and we are very happy with it. Darren was very personab More

by Peppermintmocha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Los, George Ikonomakos, Darren Maynard
January 05, 2019

Great service department! Everyone in the service dept here is helpful, professional and friendly! Franca is the best -- she takes care of everything and always keeps me up to More

by Nancy220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franca
January 04, 2019

Service Transaction The experience was a good one. I dropped off the vehicle and was dealt with a high level of professionalism. Received a loaner car with no issues. Ste More

by Akini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Eilert, Al Reci, Camilla Csuka
January 04, 2019

Fantastic Franca, my service Rep is the Best, always friendly, tells me the truth and very accommodating !! My loaner is always ready and she will text me stat More

by 194jw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franca
January 04, 2019

great experience the people are super friendly and very knowledgeable! Brian is the best! all the personnel is very friendly ! i know they r moving to better building More

by vero511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Teixeira
December 30, 2018

Excellent in all aspects The salesman Mike F was very very helpful & there wasn't a thing that he didn't cover. Told me even after Sale to call him anytime at Office or on his More

by MARINE 45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Fumai, Steve Reedy
December 30, 2018

Simplify a big purchase Mercedes of Caldwell my salesman Sean and the entire crew made my experience as easy as could be. With such a big purchase the transaction was smooth More

by GerryN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the tech guru who explained all the cars options but he was very good as well. Finance guy was very good and professional as well. , Sean McCormack
December 30, 2018

The repair experience at the dealership is comfortable Tony at the dealership is very friendly. He kept me informed during the repair period. I knew exactly what happened to the car and the plan to fix it. More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Pinho
December 30, 2018

Great purchase experience Jonathan was great throughout this process and was quick to the point. He really helped shorten the entire process and saved us a lot of time. More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Murphy
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