
Mercedes-Benz of Caldwell
West Caldwell, NJ

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PERFECTION !!!!!!!! everything here works perfect!!!!! Best management , service ! every time that i come here i feel home !!! this time you must feel lucky guys !!! Oli everything here works perfect!!!!! Best management , service ! every time that i come here i feel home !!! this time you must feel lucky guys !!! Olivia was at work !!!!!!!!!!! More
Cuatomer friiendly Best experience I've ever had - over 50 years and numerous transactions - purchasing a car.. I expect and have always received excellent service. The Best experience I've ever had - over 50 years and numerous transactions - purchasing a car.. I expect and have always received excellent service. The attention to detail and responsivness of Michael Mutter and Ben Zimmer was exceptional. More
GLC300 I went in just to explore vehicles, and ended up buying one. Great vehicle, very good deal. Chris and Richard were very professional and friendly. T I went in just to explore vehicles, and ended up buying one. Great vehicle, very good deal. Chris and Richard were very professional and friendly. Thank you very much. M More
Excellent in service. Dissatisfaction in sales anwering phon Brian is wonderful in service as far as sales they are terrible with phones. Takes at least 5 minutes for someone to answer the phone s Brian is wonderful in service as far as sales they are terrible with phones. Takes at least 5 minutes for someone to answer the phone s More
Surprised and Delighted After visiting another well known MB dealership in Bergen country, We were very impressed by personal attention We got from the MB in Caldwell. Andrew After visiting another well known MB dealership in Bergen country, We were very impressed by personal attention We got from the MB in Caldwell. Andrew greeted us and asked us if we were a member of the Mercedes Benz family. We chatted and he introduced us to Brandon. Brandon was personable, professional and wanted to work with us. He knew we were serious about getting a car and worked with us until we made a deal. My husband and I were very happy from the moment of purchase to the moment of picking up the car. if you are a serious buyer, it would be to your benefit to stop here. More
The best or nothing Mr. Murphy went above and beyond finding the specific car I wanted. I’m very picky about which options come on my Mercedes Benz and he found it. Mr. M Mr. Murphy went above and beyond finding the specific car I wanted. I’m very picky about which options come on my Mercedes Benz and he found it. Mr. Murphy is the go to for purchasing a new or used Mercedes Benz. More
Professional and friendly Andrew and Jonathan are knowledgeable and friendly, providing information and options to make the best personal choice, but respectful of personal spa Andrew and Jonathan are knowledgeable and friendly, providing information and options to make the best personal choice, but respectful of personal space and time a customer needs to comfortably reach a decision. The atmosphere is friendly and relaxed. More
Zack took care of us Despite the insurance company delays and issues, Zack kept us informed, even when he had Anthony cover for him and they gave a fair price. I love the Despite the insurance company delays and issues, Zack kept us informed, even when he had Anthony cover for him and they gave a fair price. I love the texting updates as well. Keep up the great work. Huge improvement from years ago. More
Jonathan is wonderful to deal with This is the second Mercedes that I have leased through Mercedes-Benz of Caldwell. Speaking on the phone with Jonathan and meeting him in person was w This is the second Mercedes that I have leased through Mercedes-Benz of Caldwell. Speaking on the phone with Jonathan and meeting him in person was wonderful and he makes you feel immediately comfortable. On the day I picked up my GLC it was a seamless transaction and they had me out within 45 minutes... gotta love it. More
It was very good experience I have to say that dealing with Camila and Andrew in order to purchase vehicle was one of the greatest experience that I had in a car dealership. Easy I have to say that dealing with Camila and Andrew in order to purchase vehicle was one of the greatest experience that I had in a car dealership. Easy going and not time consuming, straight to the point where negotiations lasted less than 5 minutes. More