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Mercedes-Benz of Caldwell
West Caldwell, NJ
695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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May 20, 2017
Best car buying experience/sales associate yet! As soon as I expressed interest in purchasing a MB, I was recommended to go right to Jonathan at MB of Caldwell. I'm glad I did! The "car buying As soon as I expressed interest in purchasing a MB, I was recommended to go right to Jonathan at MB of Caldwell. I'm glad I did! The "car buying experience" was enjoyable, professional, and straight forward from start to finish. I was special ordering a 2018 CLA250, so the vehicle had yet to be built in Germany. Jonathan kept me updated and in the loop each time he received updates on my vehicle, from when it was built, arriving at the port in Germany, setting sail, arriving in Baltimore, and finally arriving at MB of Caldwell. I couldn't be happier. I have had previous unpleasant experiences buying other brand vehicles from other dealerships/sales associates. This by far has been the easiest and most stress-free experience I have had. Now my wife wants a MB as her next vehicle, so I am sure we will be seeing Jonathan soon. More
by Andrew Fedick
Employees Worked With
Jonathan Murphy
Helpful May 15, 2017
Amazing sales associate and dealership! Jonathan Murphy makes buy a car so easy! With the best deals and unbeatable customer service there's no reason to look further! Definitely going back Jonathan Murphy makes buy a car so easy! With the best deals and unbeatable customer service there's no reason to look further! Definitely going back for my next car! More
by Danielle
Employees Worked With
Jonathan Murphy
May 13, 2017
Best experience with a great dealership! I must say my experience with Richard Viole and Nicholas Pak was beyond my expectations. This is my 4th Mercedes and the Caldwell Mercedes dealer was I must say my experience with Richard Viole and Nicholas Pak was beyond my expectations. This is my 4th Mercedes and the Caldwell Mercedes dealer was by far more personal and friendly than any other dealership I have dealt with. I would certainly call Richard for my next car. Thank you for a great experience. More
by stevea
Employees Worked With
Richard Viole, Nicholas Pak
May 12, 2017
Top of the line service. Drove the car to brooklyn for me A+ Went to the end of the world for me. Car arrived imaculate and filled with full tank. Will recommend for someone who wants hassle free sales and servi Went to the end of the world for me. Car arrived imaculate and filled with full tank. Will recommend for someone who wants hassle free sales and service. A+++++ More
by raymond01
Employees Worked With
Jonathan Murphy, Steve Reedy, James Adamo
May 11, 2017
Jonathan Murphy top notch salesman Best car buying experience we've ever had Jonathan Murphy -is an excellent salesman... would absolutely recommend this dealership to anyone looking to Best car buying experience we've ever had Jonathan Murphy -is an excellent salesman... would absolutely recommend this dealership to anyone looking to buy a new or used luxury car. He instantly made us feel welcome and comfortable . More
by Momaudi
Employees Worked With
Jonathan Murphy
May 03, 2017
A pleasure working with Richard It was a pleasure working with Richard leasing the 2017 E class car. He gave me great advice on the cars and options. He did everything in his powe It was a pleasure working with Richard leasing the 2017 E class car. He gave me great advice on the cars and options. He did everything in his power to make the transaction as easy as possible. Richard is very easy to work with and wanted to make me a very satisfied customer. More
by HJA
Employees Worked With
Richard Viole
May 02, 2017
It was a very pleasant car buying experience. I enjoyed working with Richard.He worked with me to meet with me on my schedule.He advised me of any options to meet my requirements in a car.I ha I enjoyed working with Richard.He worked with me to meet with me on my schedule.He advised me of any options to meet my requirements in a car.I have since recommended him to an associate of mine, who is interested in a GLE. That is how pleased I am with the way I was treated by Richard Viole. More
by jimc
Employees Worked With
Richard Viole
April 29, 2017
Great Service and Experience The process of getting a new car isn't always the best, but I can honestly say this time it was great! Rich and George were both very accommodating a The process of getting a new car isn't always the best, but I can honestly say this time it was great! Rich and George were both very accommodating and understanding with all the questions I had. I walked out with a car that was even nicer than I expected to get in the first place. He made the process so quick, easy, and I highly recommend everyone to at Mercedes in Caldwell. Thank you for all your help! More
by Caitlin Rafferty
Employees Worked With
George Ikonomakos, Richard Viole
April 28, 2017
Best Car Buying Experience The process of getting a new car isn't always the best, but I can honestly say this time it was great! John listened to exactly what I wanted and what The process of getting a new car isn't always the best, but I can honestly say this time it was great! John listened to exactly what I wanted and what I could afford. I walked out with a car that was even nicer than I expected to get in the first place & still stayed within my budget. He made the process so quick & easy & I highly recommend everyone to John at Mercedes in caldwell. Thank you for all your help! More
by Alensak
Employees Worked With
Jonathan Murphy, Al Reci
April 27, 2017
Nice and easy! I visited MB of Caldwell a few months ago in preparation for the end of my current lease. I met Jonathan, who took me on a test drive.We hit it off r I visited MB of Caldwell a few months ago in preparation for the end of my current lease. I met Jonathan, who took me on a test drive.We hit it off right away, and he did not pressure me when I told him I would be back in a few months. I did return, and am very happy with my new C-300, the deal I got on it, AND my salesperson. If you are in the market for a Mercedes, visit Jonathan for a pleasant, easy transaction. More
by MariaC.
Employees Worked With
Jonathan Murphy
