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Mercedes-Benz of Caldwell

West Caldwell, NJ

3.4
695 Reviews

1220 Bloomfield Avenue

West Caldwell, NJ

07006

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Showing 695 reviews

December 15, 2016

Dealership review Courteous,friendly , knowledgeable and proffessional. Mr Viole was very thorough helpful in going over all the options. The follow up from the deale More

by Meena Patel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Reci
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

I am delighted to hear from you. We strive to always do what is right and provide our customers with uncompromising service and a truly exceptional experience. It is our passion to not only meet, but exceed, your expectations on every occasion. On behalf of the entire staff of Mercedes-Benz of Caldwell, thank you again for allowing us to be of service. Very truly yours, Steve Reedy, General Manager

December 15, 2016

Wonderful. It was a great experience buying a car from Mercedes Benz of Caldwell. Richard -our sales person was very efficient. I would highly recommend this de More

by jigar123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Viole in sales., Al Reci
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

I am delighted to hear from you. It’s always gratifying when a customer takes the time to share their experience. I am especially pleased to hear that Richard Viole was able to help you with your purchase. At Mercedes-Benz of Caldwell, our associates are empowered to meet our customer's needs. It’s what you expect and what we do, each and every day. We thank you for your recommendation and hope to see you and your friends in the future. Most sincerely, Steve Reedy, General Manager

December 15, 2016

Excellent I love bringing my car in for service, everyone is so nice and helpful. Especially my service guy Alfredo he always makes my experience easy. More

by Daisy Gromb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Carratala
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

Thank you for taking the time to let us know about your experience. I am delighted to hear that Alfredo makes servicing your vehicle easy. At Mercedes-Benz of Caldwell, our associates are empowered to meet our customer's needs. It’s what you expect and what we do, each and every day. We hope you keep us in mind and look forward to helping you in the future. Most sincerely, Steve Reedy, General Manager

December 15, 2016

lease a new car When I visited the dealership I was assigned to Richard Viole who became my salesman. I found him knowledgeable but most of all very professional and More

by Howard1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Viole
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

I am delighted to hear from you. It’s always gratifying when a customer takes the time to share their experience. I am especially pleased to hear that Richard was easy to work with. At Mercedes-Benz of Caldwell, our associates are empowered to meet our customer's needs. It’s what you expect and what we do, each and every day. We would like to thank you for your recommendation and welcome you to the Mercedes-Benz of Caldwell family. Most sincerely, Steve Reedy, General Manager

December 15, 2016

Very professional, no nonsense dealership Mr. Viole (sales) was very professional and courteous during our dealings. Very good demeanor and a vgreat personality. He certinly takes away the s More

by Frank G
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Mangano
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

I am delighted to hear from you. It’s always gratifying when a customer takes the time to share their experience. I am especially pleased to hear that you found Mr. Viole to be a great salesman. At Mercedes-Benz of Caldwell, our associates are empowered to meet our customer's needs. It’s what you expect and what we do, each and every day. Most sincerely, Steve Reedy, General Manager

December 15, 2016

Great customer service Whether via phone or in person I always receive great service from the dealership and Alfredo. They take great care of me and my vehicle. More

by Tlau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Carratala
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

Thank you so much for taking the time to let us know about your recent visit to Mercedes-Benz of Caldwell. It’s always gratifying when a customer takes the time to share their experience. I am especially pleased to hear that Alfredo provides such great service. At Mercedes-Benz of Caldwell, our associates are empowered to meet our customer's needs. It’s what you expect and what we do, each and every day. Most sincerely, Steve Reedy, General Manager

December 14, 2016

Richard Viole and the rest of the team made buying a pleaure I've bought quite a few cars in my life, but Richard Viole at MB of Caldwell made this experience second to none. Everyone else contributed as well. G More

by martin wax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't recall their names
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

I am delighted to hear from you. It’s always gratifying when a customer takes the time to share their experience. I am especially pleased to hear that Richard made your experience an excellent one. At Mercedes-Benz of Caldwell, our associates are empowered to meet our customer's needs. It’s what you expect and what we do, each and every day. Most sincerely, Steve Reedy, General Manager

December 14, 2016

Sales and service The staff members are very diligent in the work they deliver to each customer. The service department is always so pleasant and prompt when interactin More

by Kenzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Viole
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

Thank you so much for taking the time to let us know about your recent visit to Mercedes-Benz of Caldwell. We strive to always do what is right and provide our customers with uncompromising service and a truly exceptional experience. It is our passion to not only meet, but exceed, your expectations on every occasion. On behalf of the entire staff of Mercedes-Benz of Caldwell, thank you again for allowing us to be of service. Very truly yours, Steve Reedy, General Manager

December 14, 2016

It was efficient and professional. I always have a good experience at Mercedes-Benz of Caldwell. I would definitely recommend you to anyone looking for a great car, It was efficient and More

by amalfi77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Viole
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

Thank you so much for taking the time to let us know about your recent visit to Mercedes-Benz of Caldwell. We strive to always do what is right and provide our customers with uncompromising service and a truly exceptional experience. It is our passion to not only meet, but exceed, your expectations on every occasion. On behalf of the entire staff of Mercedes-Benz of Caldwell, thank you again for allowing us to be of service. Most sincerely, Steve Reedy, General Manager

December 14, 2016

Professional, customer focused The buying experience at Mercedes Benz of Caldwell was excellent. The salesman, Richard Viole, was professional and knowledgeable with the kind of cus More

by Levine00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Viole, Al Reci, Alfredo Carratala
Dec 22, 2016 -

Mercedes-Benz of Caldwell responded

I am delighted to hear from you. It’s always gratifying when a customer takes the time to share their experience. I am especially pleased to hear that Richard and Alfredo were able to meet all of your needs. At Mercedes-Benz of Caldwell, our associates are empowered to meet our customer's needs. It’s what you expect and what we do, each and every day. Very truly yours, Steve Reedy, General Manager

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