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Mercedes-Benz of Caldwell
West Caldwell, NJ
695 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Latest Reviews
December 10, 2020
GREAT CUSTOMER SERVICE .Franca Urbano was excellent as
always. Explained
exactly what was to be done. I dropped off to car and got the loaner, and was
on my way in minutes.
More
by jimc
Employees Worked With
Franca Urbano
December 09, 2020
Steve Eilert was very friendly, efficient and receptive
to my questions.
After the car was serviced, I noticed that the dash board was not showing I had to go back and call Steve to help me. He was very
More
by connieuy1967
Employees Worked With
Steve Eilert
December 09, 2020
great customer service in sales and service. This is my
second purchase with Sean McCormack and like the first time, it was a great experience. Sean listens and isnt pushy. He respects the fact that I am t
More
by MeBe 212
Employees Worked With
Sean McCormack
