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Mercedes-Benz of Cary

Cary, NC

4.7
338 Reviews
Mercedes-Benz of Cary, a proud member of the Leith family of automobile dealerships, has been serving the Triangle community since January, 2003. We keep a wide selection of Mercedes-Benz new and Certified Pre-Owned vehicles in stock, and are ready to show you the features and benefits of the one that best suits your needs. We pride ourselves on holding to the highest standards of integrity, and strive to give unparalleled customer service at all stages of your purchase and ownership of your Mercedes-Benz. Our service technicians are Master Certified by Mercedes-Benz, and participate in ongoing training to keep up-to-date on the technology of your vehicle. When you are ready for service, you can take advantage of: Free courtesy shuttle, Free loaner vehicles, a newly remodeled showroom and customer lounge, Free Wi-Fi, Free refreshments, and a Free car wash with every service appointment! We hope to see you soon at Mercedes-Benz of Cary, It's easier here!
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2400 Auto Park Blvd.

Cary, NC

27511

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Showing 338 reviews

December 05, 2020

I purchased my very first Mercedes-Benz from Bert Bowers and had such a great experience. Bert was so friendly, personable, and patient with my indecisiveness. Both Bert and the GM Neil worked really hard t More

by Kylie C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bert Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2020 -

Mercedes-Benz of Cary responded

Kylie, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Mercedes-Benz of Cary, and we will be sure to let Bert, John, and Neil know that you appreciate their help. We look forward to working with you again sometime!

November 26, 2020

Alex Ward was the perfect person to work with, he sold us our E class from 500 miles away, we were nervous but his professionalism and honest approach made the purchase very easy. I will definitely buy anoth More

by KY wildcats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Nov 30, 2020 -

Mercedes-Benz of Cary responded

Thank you for shopping with Alex at Mercedes-Benz of Cary. It is our goal to deliver a seamless sales experience and I am happy to hear that you were taken care of. We wish you safe travels in your Mercedes-Benz E-Class!

November 22, 2020

Hands down the best dealership I've ever had! Alex Ward was an amazing salesman in every way. I typically dread going to dealerships because I hate dealing with pushy salesmen, but Alex was very personable More

by nicholasjohnthompson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Nov 23, 2020 -

Mercedes-Benz of Cary responded

Nicholas - For you to say that Mercedes-Benz of Cary is the best dealership you've been to makes our day! Thank you so much for sharing so many compliments about Alex. We hope that you absolutely love your new vehicle and wish you safe driving.

October 30, 2020

Best car buying experience ever! Alex was great.... answered all of my questions, educated me about what would be my first Mercedes....( I never thought I’d own a Mercedes!).... the whole transaction w More

by Shannon Lockett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ward
Oct 30, 2020 -

Mercedes-Benz of Cary responded

Congratulations on your first Mercedes! We are honored that you came to Mercedes-Benz of Cary for this important purchase and love to hear that you had a five-star experience. Thank you for sharing so much great feedback about Alex, Dan, and John. We wish you many safe miles in your new ride.

October 23, 2020

Wow! What a wonderful experience I had with Mercedes-Benz of Cary. More than that, my new friend Robert McGuire exceeded my expectations in the buying process. He was very patient and listened. He made sure More

by hollie14316
Recommend Dealer
Yes
Employees Worked With
Bob McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2020 -

Mercedes-Benz of Cary responded

Thank you, Hollie, for reviewing Mercedes-Benz of Cary! We are pleased to hear that Robert walked you through the sales process as it is our goal to help guests find the best option. Enjoy your vehicle!

October 08, 2020

A dealership is only as good as it's people. That said, my wife and I met with Robert McGuire to look at, and ultimately purchase, a pre-owned 2015 Lexus RX 350. Frankly, the vehicle was beautiful and s More

by Jerry Valliere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2020 -

Mercedes-Benz of Cary responded

Hi Jerry - We are delighted to hear that Bob's service stood out to you and your wife. It's wonderful that he made sure you were completely satisfied with your 2015 Lexus RX 350 and that he helped deliver it to your home. Thank you for rating Mercedes-Benz of Cary five stars! We wish safe driving to you and your family.

October 02, 2020

Alex was very helpful in my decision to buy with Mercedes. Very knowledgeable about the car, process, and kept the process streamlined. That is very important to me so I could get in and out, and More

by jdmcgrath
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ward
Oct 02, 2020 -

Mercedes-Benz of Cary responded

At Mercedes-Benz of Cary we strive to make the car-buying process simple and we are very happy to hear that this was reflected in your experience. Thank you so much for sharing this review and mentioning Alex! We hope that you absolutely love your new vehicle.

October 01, 2020

Mercedes Benz of Cary is a very nice dealership and Alex Ward was awesome and treated us very well. And he is a BILLS FAN!!!!!! More

by nscr1fn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ward
Oct 02, 2020 -

Mercedes-Benz of Cary responded

Thank you for rating Mercedes-Benz of Cary five stars and giving a shout out to Alex! We are delighted that he could assist you. If there is anything else we can help with, please let us know.

September 03, 2020

Alex was such a pleasure to work with! The process was quick and easy. He took the time to show and explain all the new features my Mercedes has to offer! Would highly recommend him! More

by mprechtien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ward
Sep 03, 2020 -

Mercedes-Benz of Cary responded

It is wonderful to hear that Alex went over the details of your new car so you can feel confident out on the roads! Thank you for sharing and for choosing Mercedes-Benz of Cary. We hope to see you back next time!

July 22, 2020

Great Experience! I was assisted by Alex War and Tina. They made everything so easy and I was treated with kindness when I had to turn my lease in. They spoke highly of More

by ncmercedesguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Tresko, Alex Ward
Jul 22, 2020 -

Mercedes-Benz of Cary responded

We really appreciate this wonderful review! It's lovely to hear that Alex and Tina made your recent trip to Mercedes-Benz of Cary so friendly. Thank you for your confidence in us!

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