Mercedes-Benz of Catonsville

I just wanted to give a huge personal thank you to Miss Leda my sales agent and Miss Soon the Financial specialist, for helping me out with the purchase of my new car at Mercedes Benz of Catonsville. Both Leda my sales agent and Miss Soon the Financial specialist, for helping me out with the purchase of my new car at Mercedes Benz of Catonsville. Both Ladies set the bar across the board, for a perfect customer experience, they were attentive and supportive of what I needed in a vehicle and guided me to the right one. From the moment I reached out at the dealership with a brief inquiry, Leda and Soon were responsive, and extremely knowledgeable, not only about the vehicle itself but in walking me through the entire process. Their attention to detail and my satisfaction were unparalleled- going above and beyond in every aspect. My experience at Mercedes Benz of Catonsville was much better, easier, and faster, and we will go back the next time I need a car. Thanks again. More

The team at Catonsville always professional and attentive to the clients needs. I have THE BEST customer Rep. Jacquie! to the clients needs. I have THE BEST customer Rep. Jacquie! More

Very poor experience. Car needed recall service. I brought the car in and they had it for two days before telling me they could not do the repair. Now I have to go back a Car needed recall service. I brought the car in and they had it for two days before telling me they could not do the repair. Now I have to go back a second time. More

This dealership works for me, primarily because of the service rendered by Stan Palczewski and the service department. Additionally , Stan’s focus extends beyond attention to the mechanical service rende service rendered by Stan Palczewski and the service department. Additionally , Stan’s focus extends beyond attention to the mechanical service rendered. As a “senior citizen “ I sincerely appreciate his attention and tolerance relative to my questions about the performance of my vehicle.. Stan is truly an asset to this dealership. I appreciate his patience , knowledge and his overall concern for his customers . More

This dealer will wreck your car and not properly repair it. They also will hide your Google review and sweep it under the rug. it. They also will hide your Google review and sweep it under the rug. More

Juliana and the team in the service department that I worked with were professional, informative during the servicing of my vehicle. I would recommend the service department and Juliana to my family and worked with were professional, informative during the servicing of my vehicle. I would recommend the service department and Juliana to my family and friends. More

Great buying a new car. They answered all of my questions and in 21/2 hours I drove out with a new suv. They answered all of my questions and in 21/2 hours I drove out with a new suv. More

They are very accommodating and professional. My service writer Jackie made sure she updated me during my wait. My service writer Jackie made sure she updated me during my wait. More

My service technician, Jonathan provided the ultimate customer service. He was very courteous and professional. customer service. He was very courteous and professional. More

Jackie Pressmen is an excellent representative. . I trust her judgement. Professional and personal. She cares. . I trust her judgement. Professional and personal. She cares. More