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Mercedes-Benz of Centerville

Centerville, OH

Overview
Employees
Reviews
Vehicles
4.7
207 Reviews
There is nothing like the power and craftsmanship of a Mercedes-Benz. In fact, that is one of the many reasons why we are so proud to be your Mercedes-Benz dealership in Centerville, OH for the past 45 years. We believe in the quality and extraordinary performance of a Mercedes-Benz and are always happy to make recommendations to our customers. However, we firmly believe there is a difference between selling a vehicle and helping someone buy a vehicle. At Mercedes-Benz of Centerville we focus on the latter and are simply here to answer your questions and make the shopping process as quick and efficient as possible. Mercedes-Benz of Centerville is family owned and operated and has served drivers from all over the Dayton and Centerville, OH, area since 1979. Truly, we would not be where we are today without this incredible community. That is why we are dedicated to giving back any way we can throughout the year. From fundraisers to volunteer work, we are always looking for ways to support our community. At Mercedes-Benz of Centerville the customer is the No. 1 priority and we take great pride in our signature VIP customer service. We take the time to get to know our customers and cater to their individual needs. Whether it is your first time visiting us or your hundredth, you can always expect to be treated like a high-profile customer at Mercedes-Benz of Centerville. It is that personal approach to business that continues to bring customers back for their second, third and fourth vehicle. Here you will find an extensive selection of brand new Mercedes-Benz vehicles straight from the factory. We encourage you to stop by and browse all the options in person at your leisure, or online. The Mercedes-Benz of Centerville inventory is home to a wide array of models, including the C-Class, E-Class, GLE, and GLC. We also carry a variety of Mercedes-Benz Certified Pre-Owned vehicles. Need genuine Mercedes-Benz maintenance and repair? Be sure to visit our dedicated service department on site, which is staffed by Mercedes-Benz trained and certified service technicians. The Mercedes-Benz of Centerville team of experts are here for all your automotive needs. From new vehicles to genuine Mercedes-Benz service, you can count on Mercedes-Benz of Centerville. We encourage you to browse our website to learn about the many services we offer or stop by and see us. We look forward to serving you today.
Contact Dealership

1 Loop Rd

Centerville, OH

45459

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Showing 207 reviews

March 27, 2026

Scheduling the appointment was quick and easy; several days/times were available which made it very convenient. My service advisor was personable and kept me updated on the expected wait time. My car had More

by MDUFFY92101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Mar 27, 2026 -

Mercedes-Benz of Centerville responded

We’re thrilled that scheduling your service was quick and easy with multiple options. Our team is glad your service advisor kept you informed, and that your Mercedes-Benz was clean and waiting when you returned. Thank you for sharing your experience and safe travels.

March 22, 2026

Service wasCompleted ahead of time. Everyone very professional. I had use of a loaner car for a week. More

by GSKUNS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phong
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Mar 23, 2026 -

Mercedes-Benz of Centerville responded

It’s great to know your GLE-Class service finished ahead of schedule and our team delivered professional service. We’re glad you could use a Mercedes-Benz loaner for the week. We look forward to assisting with your future service needs.

March 22, 2026

They lied to me. I had my car towed because I thought something else was wrong, not realizing it was simply out of gas. They told me it was a fuel pump sensor issue, More

by GLADNESSCONTINUES
Recommend Dealer
No
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Mar 23, 2026 -

Mercedes-Benz of Centerville responded

Thank you for bringing this to our attention! We’re sorry to hear that your experience did not meet the level of service we strive to provide. We would truly appreciate the opportunity to learn more about your visit and make things right. At your convenience, please reach out to our Service Manager, Dennis Bowling, at (937) 433-2698. Your feedback is important to us, and we’re committed to ensuring every guest receives the top-notch experience they deserve. We hope to have the chance to turn this around for you.

Mar 23, 2026 -

Mercedes-Benz of Centerville responded

We wanted to personally reach out and thank you for sharing your experience with us. We are truly sorry that your visit did not meet expectations—that’s not the experience we want for any of our customers. If you’re open to it, we’d really appreciate the chance to learn more about what happened so we can address it directly and make things right. Your feedback helps us improve, and more importantly, gives us the opportunity to take better care of you. You can contact our Service Manager, Dennis Bowling, directly at (937) 433-2698. We value your time, your trust, and the opportunity to serve you—so we’d love to help turn this into a better experience. Thank you again, and I hope to connect with you soon!

March 21, 2026

Completely satisfied with the level of service and personal care I experienced with the service department More

by lunsfordharold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Mar 21, 2026 -

Mercedes-Benz of Centerville responded

Thank you for sharing your satisfaction with the personal care and attention our service department provided for your Mercedes-Benz C-Class. We’re thrilled to have met your expectations and look forward to assisting you again.

March 13, 2026

Great service, changed my fob battery, gave a loaner No more to say Great team More

by Tgalli1959
Recommend Dealer
Yes
Employees Worked With
Dan phong and Anita Cunningham
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Mar 13, 2026 -

Mercedes-Benz of Centerville responded

It’s wonderful to hear our team quickly replaced your Mercedes-Benz fob battery and provided a loaner vehicle. Thank you for sharing your experience and we look forward to helping you again.

March 06, 2026

So helpful with shuttle service! Always friendly and super courteous. And the service areas are immaculately clean. Shane was very good to work with, giving me good advice before More

by RKIMBROUGH1
Recommend Dealer
Yes
Employees Worked With
I didn't work with any others.
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Mar 06, 2026 -

Mercedes-Benz of Centerville responded

Thank you for noting how our shuttle service and the immaculate service areas supported your visit. We’re pleased our team provided clear guidance and transparent cost estimates for your Mercedes-Benz C-Class. We look forward to assisting you again.

March 04, 2026

Dan was great! He was able to fit me in immediately for engine service! I Would recommend this location for family and friends More

by aa.akk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Mar 04, 2026 -

Mercedes-Benz of Centerville responded

It’s great to hear our team could accommodate your Mercedes-Benz C-Class engine service so quickly. Thank you for recommending us to your family and friends and for sharing your positive experience.

March 03, 2026

The service is always timely, professional, and complete. I am consistently pleased with the results. More

by DHARGROSE
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Reggie Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2026 -

Mercedes-Benz of Centerville responded

It’s great to know our service remains timely, professional, and thorough for your Mercedes-Benz E-Class. Reggie and the service team are happy that you’re consistently pleased with the results. We look forward to keeping your vehicle in top form.

February 27, 2026

Efficient good job convenient location for me since I live north of Dayton and supporting the local dealer More

by FHAUSSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
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Feb 27, 2026 -

Mercedes-Benz of Centerville responded

We’re delighted to hear our convenient location and efficient service on your Mercedes-Benz E-Class met your expectations. Thank you for supporting your local dealer. We look forward to assisting you again.

February 26, 2026

First time I had worked with Shane Owens. He was really great to work with, listened carefully to my concerns, then worked out a plan which has solved my GLC's performance problem. I really More

by mherrlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Owens
Report | Print
Feb 26, 2026 -

Mercedes-Benz of Centerville responded

It’s great to know our team listened to you and resolved the performance issue with your Mercedes-Benz GLC 300. Thank you for trusting us with your service and sharing this positive review.

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