Mercedes-Benz of Centerville

The staff at the Mercedes dealership in Centerville was outstanding when I came in with a check engine light. They were able to get me on their service schedule, identify the problem and resolve the issue outstanding when I came in with a check engine light. They were able to get me on their service schedule, identify the problem and resolve the issue within 24 hours. The technicians explained the issue and I left with peace of mind that the proper repairs had been made. More

Two days before Christmas ( the busiest time of the year) I had a check engine light come on. The service manager worked my car into their schedule and completed the repairs before noon the same day. The s I had a check engine light come on. The service manager worked my car into their schedule and completed the repairs before noon the same day. The staff was very friendly and easy to work with. More

Dan is, as always very accommodating, very professional. Dan is an asset to your company, As I have mentioned, he's very professional, knowledgeable and most of all, he knows how to take care of his custome Dan is an asset to your company, As I have mentioned, he's very professional, knowledgeable and most of all, he knows how to take care of his customers! More

I always have a great experience with this dealership. The staff is so friendly. Dan is professional, knowledgeable and makes the service process smooth and stress-free. I truly appreciate the excellent c The staff is so friendly. Dan is professional, knowledgeable and makes the service process smooth and stress-free. I truly appreciate the excellent customer service. This dealership and the staff is awesome! More

I called to schedule an appointment for service, and they were able to schedule for that afternoon. They provided a shuttle that took me back to work after I dropped off my car, and another shuttle to pick m were able to schedule for that afternoon. They provided a shuttle that took me back to work after I dropped off my car, and another shuttle to pick me up when the service was complete. The service I have received during my recent two visits has been superb. I can tell that they are putting even more effort into customer service. Bravo! More

The sales manager was friendly, attentive, and proactive. After arriving at work, Travis Spears was getting coffee, and immediately engaged with waiting customers. He addressed a lease miscommunication, and After arriving at work, Travis Spears was getting coffee, and immediately engaged with waiting customers. He addressed a lease miscommunication, and clearly explained the issue, ultimately retaining a customer. He listened carefully to concerns, helped find a solution, and gained a family member—leaving the customer excited to be part of the Mercedes family for the first time! More

I have been a customer for 10+ years and always get great service from Dan Phong makes you feel like family. and Anita is always a delight at checkout. I always look forward to seeing them. service from Dan Phong makes you feel like family. and Anita is always a delight at checkout. I always look forward to seeing them. More

Always courteous and efficient. Staff are friendly, helpful and give clear indication of when the car will be ready. I was so grateful that the car was clean and vacuumed inside too Staff are friendly, helpful and give clear indication of when the car will be ready. I was so grateful that the car was clean and vacuumed inside too. More

1- Easy to make appointment and quick availability. 2- service manager explained things in easy to understand manner 3- options available to wait, leave car, or complimentary shuttle 4- the car wash 2- service manager explained things in easy to understand manner 3- options available to wait, leave car, or complimentary shuttle 4- the car wash and internal clean was really a nice touch. More

Vehicle was in the shop for five weeks. Communication was average. Didn’t appear to be a sense of urgency to complete repairs Communication was average. Didn’t appear to be a sense of urgency to complete repairs More