Mercedes-Benz of Centerville
Centerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The staff was Professional. They exemplified superb customer service. They kept us informed about their progress. They sent us videos of what they saw and what work they doing. They exemplified superb customer service. They kept us informed about their progress. They sent us videos of what they saw and what work they doing. More
I am always treated with respect and have valued the relationship that I have with everyone from the service advisor team to the Service Manager, Dennis. Katelyn is always so helpful and pleasant - I r relationship that I have with everyone from the service advisor team to the Service Manager, Dennis. Katelyn is always so helpful and pleasant - I really value her continued assistance to me as a customer! I have to say that the most important words that I could use to describe the service department, and the dealership overall is TRUST and RELATIONSHIPS! From the top down, including the owner, Ms, Janell Ross, I value the effort taken to chat with me when I am waiting for service in the customer lounge, to the contact throughout the service process by her staff. From the top leadership down to everyone I have had contact with, I would describe my experience with the following: TRUST - RELATIONSHIPS - SERVICE! I appreciate all of you! More
Everything was great ? ?.The Staff there is always so professional when ever I have to bring my Vehicle in for service they make me feel like I can trust them and they do a ?.The Staff there is always so professional when ever I have to bring my Vehicle in for service they make me feel like I can trust them and they do a great job. More
I’m very pleased with the service I received. Mr. Owens was great to work with. He recommended what services were needed. Great customer service. Mr. Owens was great to work with. He recommended what services were needed. Great customer service. More
All was well until I drove away. The 'check engine' light, which was what I wanted fixed (it was constantly on) was out - that was good. An hour later, before I even got home, it cam The 'check engine' light, which was what I wanted fixed (it was constantly on) was out - that was good. An hour later, before I even got home, it came back on. It's still on. Taking the car back in (which is incredibly inconvenient!) Monday. I paid $2,500 (tho not just for the light issue. Got B service & blutec light checked and fixed as well). More



