Mercedes-Benz of Centerville
Centerville, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Kate is always amazing! Takes the best care of us and is so thoughtful. She always remembers our preferences and accommodates our needs. Takes the best care of us and is so thoughtful. She always remembers our preferences and accommodates our needs. More
I had the distinct pleasure of dealing with Katelyn who went above and beyond to make sure my experience with this dealership was exemplary. It really was. Even though this dealership is quite a distance f went above and beyond to make sure my experience with this dealership was exemplary. It really was. Even though this dealership is quite a distance from my home, I far prefer it to the dealership closer to home. My next Mercedes will be purchased from this location. Thank you to all who helped turn a tedious situation into a master class in excellent customer service. More
Staff in the service department went to outstanding lengths to ensure that my GLC was taken care of.the job was done and looked great.I am very grateful for the service provided to me. lengths to ensure that my GLC was taken care of.the job was done and looked great.I am very grateful for the service provided to me. More
I brought my car in before my appointment for service at 9:30 a.m. That's when the apologies began. MBoC was very sorry to keep me waiting. I was told the car would be ready in "a couple hours." According t 9:30 a.m. That's when the apologies began. MBoC was very sorry to keep me waiting. I was told the car would be ready in "a couple hours." According to the tracking, a mechanic didn't first look at the car for ANOTHER TWO HOURS. AT 3:30 pm I was informed the car would be ready and I'd be picked up a home. I was, but someone named Kate told my driver to divert and pick up another customer. WE WAITED TWENTY-FIVE MINUTES for this other customer to come out from work. And so by the time I picked up my car I was in solid rush hour traffic. The driver apologized a dozen times but her hands were tied. Who is Kate? Why did I have to wait? There were other service issues, but I'm not wasting anymore time on this survey. More
They are always very easy going but thorough and detail oriented. Willing to negotiate or listen to any pricing concerns we have, they are always cheaper than other Mercedes dealerships, as well. oriented. Willing to negotiate or listen to any pricing concerns we have, they are always cheaper than other Mercedes dealerships, as well. More
I absolutely loved the service and the professionalism that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… that was shown. The only thing that I was disappointed with was that I wasn’t given a loaner car… More



